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1 room, 2 adults

Chez Elena Guesthouse, Quito

2.5-star2.5 stars
Calle Gonzalo Escudero S1-412Urbanización Las Orquídeas, QuitoPichinchaEcuador

Family guesthouse with restaurant, near Basilica of the National Vow
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Reviews & ratings
Location
Great location
3See all 3 Hotels.com reviews
From 22 reviewsTripAdvisor Traveller Rating

Chez Elena Guesthouse, Quito

from $20
  • Double Room
  • Single Room
  • City Triple Room, 3 Bedrooms, Ensuite

What’s around Chez Elena Guesthouse, Quito

Landmarks

  • Quito Cathedral - 2.8 mi / 4.5 km
  • Basilica of the National Vow - 3.1 mi / 4.9 km
  • Manuela Saenz Museum - 2.5 mi / 4 km
  • San Agustin Museum - 2.6 mi / 4.3 km
  • Church of San Agustin - 2.7 mi / 4.3 km
  • Bolivar Theatre - 2.7 mi / 4.3 km
  • Santo Domingo Park - 2.7 mi / 4.3 km
  • Museo Casa de Sucre - 2.7 mi / 4.3 km

Getting around

  • Quito (UIO-Mariscal Sucre Intl.) - 44 min drive
  • Free self parking
  • Free valet parking
  • Free parking nearby
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)

At a glance

Key facts

Hotel size

  • 16 rooms
  • Arranged over 6 floors

Arriving/leaving

  • Check-in time starts at noon
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets allowed (dogs and cats only) *

  • 2 per room

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up *

Parking

  • Free valet parking

  • Free nearby parking

Offsite

  • Area shuttle within 5 km *

  • Beach shuttle *

  • Shopping center shuttle *

Other information

  • Smoke-free property
  • No alcohol allowed onsite
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Beach shuttle (surcharge)
  • Fitness facilities
  • Spa tub
  • Playground on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Use of nearby fitness center (discount)
  • Arcade/game room
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2011
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Rooftop terrace
  • Library
  • Television in common areas

In the room

Home comforts
  • Iron/ironing board (on request)
  • Washer/dryer
Sleep well
  • Down comforter
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer (on request)
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Dining

Chez Elena Restaurant - This restaurant serves breakfast, lunch, and dinner. Reservations are required.

Chez Elena Guesthouse, Quito’s small print

Also known as

  • Chez Elena Guesthouse
  • Chez Elena Guesthouse House
  • Chez Elena Guesthouse House Quito
  • Chez Elena Guesthouse Quito
  • Elena Guesthouse

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the health club.

Parking height restrictions apply.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Pet deposit: USD 5 per night

Optional extras

Microwaves are available for USD 10 per stay

Refrigerators are available for USD 10 per stay

Rollaway beds are available for an additional charge

Breakfast is offered for an extra charge of USD 3.50 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 5 per pet, per night (maximum USD 60 per stay)

Airport shuttle service is offered for an extra charge of USD 39 per room (one way)

Dial-up Internet access is available in guestrooms for an extra charge

Train station pick-up service is offered for an extra charge

Area shuttle, beach shuttle, and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

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Chez Elena Guesthouse, Quito
Fair4.0
Bare bones
Chez Elena is a bit out of the way with not much within walking distance. We showed up around 7pm and were not given the room we booked. They either don't have access to or don't check their reservations. However, Elena was very nice and cleaned another room for us right away. The rooms are very, very basic. The curtains did not block light, and I'm sure people could see right into the rooms at night. Hot water was also iffy. I had a hot shower but my husband did not. While removed from Old Town, the neighborhood is still very loud at night and we did not sleep at all. WiFi is also spotty. The positives are that Elena is extremely nice and accommodating. She made a delicious and generous breakfast, and she even shared with us tortillas made with homemade masa flour her previous guests had gifted to her. She also hunted at length for tape for us to fix a rip in our bag.
A Traveler, us1 night romance trip

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Chez Elena Guesthouse, Quito

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