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Novotel Nanjing East Suning

Photo gallery for Novotel Nanjing East Suning

Exterior
Indoor pool
Indoor pool
Indoor pool
1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Overview of Novotel Nanjing East Suning

UNESCO Sustainable Travel Pledge

Novotel Nanjing East Suning

4-star property
4-star hotel in Xuan Wu with 2 restaurants and indoor pool

8.6/10 Fabulous

99 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
9 Suning Road, Xuanwu District, Nanjing, Jiangsu, 210042

Room options

About this area

What's nearby

  • In Xuan Wu

Getting around

  • Nanjing (NKG-Lukou Intl.) - 35 min drive
  • Nanjing Xianlin Station - 8 min drive
  • Nanjing East Station - 10 min drive
  • Nanjing Station - 12 min drive
  • Xianhemen Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Axis - 4 min drive
  • 蓝枪鱼西餐 - 4 min drive
  • Pizza Hut 必胜客 - 5 min drive
  • Costa - 6 min drive
  • DairyQueen - 6 min drive

About this property

Novotel Nanjing East Suning

A great choice for a stay in Nanjing, Novotel Nanjing East Suning features a free kids' club and offers an airport shuttle (available on request) for CNY 500 per vehicle. Guests can indulge in deep-tissue massages, and The Square All Day Dining, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include an indoor pool, a bar/lounge and a health club. Fellow travellers like the helpful staff and breakfast.

Languages

Chinese (Mandarin), English, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 335 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-out available
  • Check-out time is 2 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle from 6 AM to 11 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Shared fridge
  • 24-hour room service

Travelling with children

  • Free children's club
  • Playground
  • Local/corner shop

What to do

  • Bike rentals nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • An indoor pool
  • Spa services
  • Indoor tennis courts
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre

Languages

  • Chinese (Mandarin)
  • English
  • Korean

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free long-distance and local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services, featuring outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

Dining

The Square All Day Dining – This restaurant serves breakfast, brunch, lunch and dinner.
Zijing Chinese Restaurant – This restaurant serves lunch and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 108 per person (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 500 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for CNY 200.0 per stay
  • Airport shuttle service for children up to age 3 costs CNY 0 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

Novotel Galaxy
Novotel Galaxy Hotel
Novotel Galaxy Hotel Nanjing East Suning
Novotel Nanjing East Suning
Novotel Nanjing East Suning Galaxy
Novotel Nanjing East Suning Hotel
Novotel Nanjing Suning Nanjing
Novotel Nanjing East Suning Hotel
Novotel Nanjing East Suning Nanjing
Novotel Nanjing East Suning Hotel Nanjing

Frequently asked questions

Does Novotel Nanjing East Suning offer free cancellation for a full refund?
Yes, Novotel Nanjing East Suning does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel Nanjing East Suning?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Nanjing East Suning?
Yes, there's an indoor pool.
Are pets allowed at Novotel Nanjing East Suning?
Sorry, pets aren't allowed.
Is parking offered on site at Novotel Nanjing East Suning?
Yes, there's free self parking.
Is an airport shuttle service offered by Novotel Nanjing East Suning?
Yes, an airport shuttle is available from 6 AM to 11 PM on request. The charge is CNY 500 per vehicle one-way.
What are the check-in and check-out times at Novotel Nanjing East Suning?
You can check in from 2 PM - midnight. Check-out time is 2 PM. Express check-out is available.
What is there to do at Novotel Nanjing East Suning and nearby?
Practise your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a health club.
Are there restaurants at or near Novotel Nanjing East Suning?
Yes, there are 2 on-site restaurants. Nearby restaurants include Axis (2.5 mi), 蓝枪鱼西餐 (2.7 mi) and Pizza Hut 必胜客 (3.5 mi).
Does Novotel Nanjing East Suning have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Novotel Nanjing East Suning like?
Novotel Nanjing East Suning is in Xuan Wu, a short 15-minute walk from Xuzhuang Software Park. Travellers say that this hotel is in a good location.

Reviews

8.6

Fabulous

9.1/10

Cleanliness

8.6/10

Staff & service

7.5/10

Amenities

8.7/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

john, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Quiet place away from shopping malls and eateries.
8-night business trip
Verified Expedia guest review

6/10 Good

Hotel that is near to train station and hence it is convenient to move around in the NJ city.
8-night business trip
Verified Expedia guest review

6/10 Good

The breakfast was great and the staff was nice. It was difficult to get away from the smokey smell in my room even after talking with the desk.
2-night trip
Verified Expedia guest review

8/10 Very good

Sim, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Green surroundings, great location
Although I arrived really late at night, their reception still welcomed me with warm smiles & hospitality. Room is really spacious and clean although you can still hear loud conversations (probably drunk guests) from the corridor. Breakfast is great with a variety of choices.
Cindy, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

10/10 Exceptional

Quiet luxurious business area
Amazing hotel to relax, but very far away from city center. It was more of a business district. Hotel was super luxurious and attentive. What I needed after 5 flights.
Ana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

William, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Like the room, this is great. This is a good location for the business meeting area.
1-night business trip
Verified Expedia guest review