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All properties in Kandy, Sri Lanka
1 room, 2 adults

Cinnamon Citadel Kandy, Kandy

4-star4 stars
124, Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka

4-star hotel with 2 restaurants, near Temple of the Tooth
  • Free WiFi and free parking
  • Collect nightsYou can collect® Rewards nights here
Very Good8.4
Tasty breakfast
Great location
Great room
Wellness & sports facilities could be improved
133See all 133 reviews
From 3,073 reviews

TripAdvisor Traveller Rating

Cinnamon Citadel Kandy, Kandy

from $51
  • Superior Double Room
  • Superior Triple Room
  • Deluxe Double Room
  • Deluxe Triple Room, 1 Double Bed

What’s around Cinnamon Citadel Kandy, Kandy


  • Asgiri Maha Viharaya - 40 min walk
  • Kandy Lake - 2.4 mi / 3.8 km
  • Temple of the Tooth - 2.6 mi / 4.1 km
  • Bahirawakanda Vihara Buddha - 2 mi / 3.1 km
  • Royal Palace of Kandy - 2 mi / 3.2 km
  • Kandy Clock Tower - 2.3 mi / 3.7 km
  • Natha Devale - 2.4 mi / 3.9 km
  • Sri Dalada Maligawa - 2.4 mi / 3.9 km

Getting around

  • Colombo (CMB-Bandaranaike Intl.) - 175 min drive
  • Kandy Railway Station - 15 min drive
  • Free self parking
  • Airport pick-up service

At a glance

Key facts

Hotel size

  • This hotel has 119 rooms
  • This hotel is arranged over 2 floors


  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.
Airport shuttle service is available on request from 6:00 AM to midnight. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi in rooms



  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 3
  • Designated smoking areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Vel Eliya - This restaurant serves breakfast, lunch, and dinner.

Mahaveli Eliya - This fine-dining restaurant overlooks the garden and specializes in local cuisine. Guests can enjoy drinks at the bar.

Giri Sikara Lounge - This bar overlooks the pool.

Pool Bar - This bar is located by the pool. Guests can enjoy alfresco dining (weather permitting).

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cinnamon Citadel Kandy, Kandy’s small print

Also known as

  • Cinnamon Citadel
  • Chaaya Citadel Kandy Hotel Kandy
  • Kandy Chaaya Citadel Hotel
  • Cinnamon Citadel Kandy Hotel
  • Cinnamon Citadel Hotel
  • Cinnamon Citadel Hotel Kandy
  • Cinnamon Citadel Kandy
  • Cinnamon Kandy
  • Citadel Kandy
  • Kandy Cinnamon Citadel
  • Kandy Citadel
  • Chaaya Citadel Hotel Kandy


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Rollaway beds are available for USD 50 per night

Buffet breakfast is offered for an extra charge of USD 15 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 85 per person

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.4 From 133 reviews

Cinnamon Citadel Kandy, Kandy
Nice stay *****
Nice view clean room with good wifi coverage great place to relax.
A Traveler, usOther trip
Cinnamon Citadel Kandy, Kandy
Very Good8.0
Beautiful lush surroundings
Beautiful location with river in the back. Very good breakfast. Rooms were spacious. The only reason I reduced my rating is because check in was very slow! They ask you to be seated and then they forget about you! Wasting 30 min waiting to check in is not what I would call exelent!
vijeyakumari, us1 night romance trip
Cinnamon Citadel Kandy, Kandy
Very Good8.0
Family Stay
Great location, View, Poor customer service at the front desk and Pool Bar.
A Traveler, us1 night family trip
Cinnamon Citadel Kandy, Kandy
Very Good8.0
Fabulous resort style next to Mahaweli river
NALIN, au3 night family trip
Cinnamon Citadel Kandy, Kandy
Very Good8.0
Great hotel with views of the river, a few km from Kandy main centre but easy access. Spacious and clean rooms and friendly staff. Very relaxing vibe, especially in the common areas such the pool and the Panorama restaurant.
A Traveler, caTrip with friends

See all reviews

Cinnamon Citadel Kandy, Kandy

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