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1 room, 2 adults

JW Marriott Hotel Hangzhou, Hangzhou

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for familiesThis property has good facilities for families.
28 Hushu South Road, Gongshu District, Hangzhou, Zhejiang, 310006, China

Luxury hotel with indoor pool, connected to the convention center, near Hangzhou Opera
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,022 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Pool
Great pool
Breakfast
Tasty breakfast
WiFi
Good internet service
Bar
Standard bar

JW Marriott Hotel Hangzhou, Hangzhou

from $120
  • Executive Room, Executive Lounge Access
  • Deluxe Room, City View
  • Executive Room, Business Lounge Access
  • Executive Suite, Executive Lounge Access
  • Executive Room, 2 Double Beds, Executive Level
  • Executive Room, Business Lounge Access
  • Deluxe Room, 2 Double Beds, City View

What’s around JW Marriott Hotel Hangzhou, Hangzhou

Top spots nearby

Recommended by this property

  • Hangzhou Opera (6-minute walk)
  • Zhejiang Museum of Natural History (8-minute walk)
  • Westlake Culture Plaza (8-minute walk)
  • Wulin Square (12-minute walk)
  • West Lake (33-minute walk)

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 23 min drive
  • Hangzhou Station - 8 min drive
  • Hangzhou East Railway Station - 8 min drive
  • Hangzhou Yuhang Station - 36 min drive
  • Wulin Square Station - 11 min walk
  • Fengqi Road Station - 19 min walk
  • West Lake Cultural Square Station - 20 min walk
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 26 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Train station shuttle *

Parking

  • Free self parking (limited)

  • RV/bus/truck parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Fitness classes on site
  • Ecotours nearby
Working away
  • Business center
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 18245
  • Conference space size (meters) - 1695
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2010
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English
  • Japanese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Asia Bistro - This buffet restaurant serves breakfast, lunch, and dinner.

Cru Steak House - This steakhouse serves dinner only. Open daily.

Man ho - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Man Ho Club - This diner specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

JW Marriott Hotel Hangzhou, Hangzhou’s small print

Also known as

  • Hangzhou JW Marriott Hotel
  • JW Marriott Hotel Hangzhou Hotel Hangzhou
  • JW Marriott Hangzhou
  • JW Marriott Hotel Hangzhou
  • Jw Marriott Hangzhou Hangzhou
  • JW Marriott Hotel Hangzhou Hotel
  • JW Marriott Hotel Hangzhou Hangzhou

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 14 years old are not allowed in the health club or fitness facility.

Parking height restrictions apply.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

Deposit: CNY 1000 per night

Optional extras

Rollaway beds are available for CNY 155.0 per stay

Buffet breakfast is offered for an extra charge of CNY 198 for adults and CNY 99 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 91 reviews

Exceptional 10.0
Wow!
Exceptional staff, room and facility. The buffet quality is great. I came here for business but feel like staying longer for a vacation.
Nan-Wei, us2 night business trip
Exceptional 10.0
Very nice!
Nice Hotel with nice staff!
Lori, us1 night business trip
Good 6.0
Food sub-par 4 of 10 stars
Food was sub-par, and the wine was not as good as expected considering the price. I stay and pay more to stay here for a western style breakfast and the food overall is just not great.
Andrew, us1 night business trip
Very Good 8.0
2 nights stay
2 nights stay , comfortable . Some improvements needed but overall good
ASHLEY, sg2 night business trip
Exceptional 10.0
Top notch hotel in Hangzhou
An excellent choice of hotel in the CBD of Hangzhou - around a 20 drive from Hangzhou railway station. Rooms are spacious and well appointed, with everything a business traveller would require for a short or longer stay. WiFi connectivity is good fast. Western tv channels, including BBC World and CNN are available. The hotel has a number of dining options; an Asian Bistro restaurant, with occasional themed buffets, Cru Steak House, and a Chinese restaurant, specialising in Cantonese cuisine. 24 hour room service is also available. Breakfast was included in my room rate and was excellent for choice and quality. The hotel’s staff were extremely professional and attentive, friendly and helpful. They really have customer service honed to a extremely high level.
David, gbBusiness trip

JW Marriott Hotel Hangzhou, Hangzhou

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