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Somerset West Lake Hanoi, Hanoi

4-star4 stars
No 254d Thuy Khue RoadHanoi10000Vietnam

Lakefront apartment with kitchenette, near Ho Chi Minh Mausoleum
  • Free WiFi and free parking
Very Good8.0
Pool
Great pool
Value for money
Best value for money
Service
Fantastic service
Vibe
Vibe is not too good
84See all 84 Hotels.com reviews
From 140 reviewsTripAdvisor Traveller Rating

Somerset West Lake Hanoi, Hanoi

from $63
  • Deluxe Room, 1 King Bed, Lake View
  • Executive Studio, 1 King Bed
  • Premier Studio, 1 King Bed
  • Deluxe Room, 2 Bedrooms, Kitchenette (Bathtub)
  • Executive Room, 2 Bedrooms, Kitchenette (Bathtub)
  • Premier Room, 2 Bedrooms, Kitchenette (Bathtub)
  • Deluxe Room, 3 Bedrooms, Kitchenette (Bathtub)
  • Executive Room, 3 Bedrooms, Kitchenette (Bathtub)

At a glance

Key facts

Hotel size

  • This hotel has 90 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Free area shuttle
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Playground on site
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Separate dining area
  • Separate living room
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe

Somerset West Lake Hanoi, Hanoi’s small print

Also known as

  • Somerset Aparthotel Hanoi West Lake
  • Somerset Hanoi West Lake
  • Somerset West Lake Hanoi
  • Somerset West Lake Hotel Hanoi

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 750000 per night

Breakfast is offered for an extra charge of VND 175000 for adults and VND 87000 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 982000 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Somerset West Lake Hanoi, Hanoi

Landmarks

  • Ho Chi Minh Mausoleum - 28 min walk
  • Temple of Literature - 44 min walk
  • Hun Tiep Lake - 16 min walk
  • Hanoi Botanical Garden - 20 min walk
  • Ho Chi Minh Museum - 24 min walk
  • Thu Le Park - 24 min walk
  • Quan Thanh Temple - 24 min walk
  • One Pillar Pagoda - 26 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 34 min drive
  • Hanoi Railway Station - 11 min drive
  • Hanoi Long Bien Station - 20 min drive
  • Hanoi Gia Lam Station - 21 min drive
  • Free self parking
  • Free area shuttle
  • Airport shuttle (surcharge)

Recent reviews

Very Good 8.0 From 84 reviews

Somerset West Lake Hanoi, Hanoi
Fair4.0
Old, tired hotel.
Hotel is very run down and old, I've discovered mold, droppings, and a lot of concrete/cement on the floor. Washer was also moldy. This place definitely needs a total refurbishment. However, the staff are very courteous, helpful, kind and all of them are the best thing that happened in this stay. Stay away from this property though. The blackout shades was the worst. There was no shades at all! Management of the hotel must be cutting cost!!!
A Traveler, us3 night romance trip
Somerset West Lake Hanoi, Hanoi
Very Good8.0
Excellent place
Excellent place to stay when you're in Hanoi for a little longer, It's a hotel with serviced apartments. Clean, excellent service, spacious rooms and quiet once you're part the front door! The area has little special to offer, but you're on west lake which is one of the few parts of Hanoi where there's fresh air - a big plus.
Frank, ie4 night business trip
Somerset West Lake Hanoi, Hanoi
Very Good8.0
value for money
worthy for paid. good location
myungken, as2 night business trip
Somerset West Lake Hanoi, Hanoi
Very Good8.0
2 Bedroom Apartment
The location is quite quiet and not near the tourist areas. However, the apartment was large, clean, comfortable and well furnished.
Michael, sg1 night family trip
Somerset West Lake Hanoi, Hanoi
Exceptional10.0
Awesome For Families
We had a lovely time with our two small sons. This is a great choice for families. Everyone, from the women in the restaurant, to the doormen, to the staff behind the front desk went above and beyond the call of duty to make sure we had a great stay. In particular, Keyla (sp?) behind the front desk planned an amazing private tour and even somehow managed to get our sons to a water puppet show even though the main one was already sold out. We will be back!
Kristen, gb3 night family trip

See all reviews

Somerset West Lake Hanoi, Hanoi

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