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Somerset West Lake Hanoi, Hanoi

4 stars
No 254d Thuy Khue RoadHanoi10000Vietnam, 800-491-6126
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Excellent4.1 / 5
Wellness
Great wellness & sports facilities
Pool
Great pool
Value
Best value for money
Amenities
Ordinary amenities
50See all 50 Hotels.com reviews
From 88 reviewsTripAdvisor Traveller Rating

Somerset West Lake Hanoi, Hanoi

Hotel Info: 866-539-8117

from $69
  • Deluxe Room, 1 Bedroom, Balcony, Lake View
  • Deluxe Room, 2 Bedrooms, Kitchenette
  • Studio Premier
  • Executive Studio, Balcony, Lake View
  • Deluxe Room, 3 Bedrooms, Kitchenette
  • Premier Room, 2 Bedrooms, Kitchenette
  • Executive Room, 3 Bedrooms, Kitchenette
  • Deluxe Room, 1 Bedroom
  • Executive Room, 2 Bedrooms, Kitchenette
  • Executive Studio, 1 Double Bed
  • Premier Studio, 1 King Bed
  • Two bedroom executive

At a glance

Key facts

Hotel size

  • This hotel has 90 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Free area shuttle

Also known as

  • Somerset Aparthotel Hanoi West Lake
  • Somerset Hanoi West Lake
  • Somerset West Lake Hanoi
  • Somerset West Lake Hotel Hanoi

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 750000 per night

Breakfast is offered for an extra charge of VND 175000 for adults and VND 87000 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 982000 per vehicle (one way)

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Sauna
  • Playground on site
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Separate dining area
  • Separate living room
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe

Somerset West Lake Hanoi, Hanoi’s small print

Also known as

  • Somerset Aparthotel Hanoi West Lake
  • Somerset Hanoi West Lake
  • Somerset West Lake Hanoi
  • Somerset West Lake Hotel Hanoi

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 750000 per night

Breakfast is offered for an extra charge of VND 175000 for adults and VND 87000 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 982000 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 50 reviews

Somerset West Lake Hanoi, Hanoi
Excellent4.0 / 5
Good spot for money ...
Very nice if you need a place with separate living area and kitchen
5 night family trip
Somerset West Lake Hanoi, Hanoi
Outstanding5.0 / 5
Great Rate on West Lake
new Japanese restaurant great addition
2 night business trip
Somerset West Lake Hanoi, Hanoi
Excellent4.0 / 5
Great stay for family & kids!
Friendly staff, spacious room (stayed in Studio Premier). Beautiful view from balcony. Fully equipped kitchen. Although it is 10min drive from the old quarter, Taxis are available anytime at your doorstep. My kid loves the indoor playroom, outdoor playground & the kids pool with slide.
3 night family trip
Somerset West Lake Hanoi, Hanoi
Excellent4.0 / 5
First trip to Hanoi
I had trouble with my first booking at Hanoi. Then I found this service apartment type accomodation. I chose this hotel because it's next to west lake. Also this area is pretty nice. Room is quite clean but it's a bit dated. However the staff are very friendly and the service is impressive.
2 night family trip
Somerset West Lake Hanoi, Hanoi
Outstanding5.0 / 5
great value, great location
quiet & comfortable
1 night business trip

See all reviews

Somerset West Lake Hanoi, Hanoi

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