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1 room, 2 adults

Somerset Grand Hanoi, Hanoi

4.5-star4.5 stars
Great for familiesThis property has good facilities for families.
49 Hai Ba Trung Street, Hoan Kiem District, Hanoi, 10000, Vietnam

Luxury apartment with kitchenette, near Hoa Lo Prison Museum
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,047 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Pool
Great pool
Room
Great room
Amenities
Ordinary amenities

Somerset Grand Hanoi, Hanoi

from $93
  • Deluxe Room, 1 Bedroom
  • Executive Room, 1 Bedroom
  • Deluxe Room, 2 Bedrooms
  • Executive Room, 2 Bedrooms
  • Premier Room, 2 Bedrooms, Kitchenette
  • Deluxe Room, 3 Bedrooms
  • Executive Room, 3 Bedrooms

What’s around Somerset Grand Hanoi, Hanoi

Landmarks

  • In Hoan Kiem
  • Temple of Literature - 15 min walk
  • Hanoi Opera House - 16 min walk
  • Thang Long Water Puppet Theatre - 16 min walk
  • Hanoi Old City Gate - 20 min walk
  • Ho Chi Minh Mausoleum - 22 min walk
  • Hoan Kiem Lake - 26 min walk
  • Hoa Lo Prison Museum - 2 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 38 min drive
  • Hanoi Railway Station - 9 min walk
  • Hanoi Long Bien Station - 22 min walk
  • Hanoi Giap Bat Station - 19 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Size

  • 185 apartments
  • Arranged over 25 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up *

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the aparthotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Barbecue grills
  • Water dispenser
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Spa tub
  • Sauna
  • Playground on site
  • Bicycle rentals nearby
Working away
  • Business center
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1997
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Vietnamese

In the apartment

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Separate dining area
  • Separate living room 1
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchenette
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Somerset Grand Hanoi, Hanoi’s small print

Also known as

  • Somerset Aparthotel Hanoi Grand
  • Somerset Grand Aparthotel
  • Somerset Grand Hanoi Hotel
  • Somerset Grand Hotel Hanoi
  • Somerset Grand Hanoi Hanoi
  • Somerset Grand Hanoi Aparthotel
  • Somerset Grand Hanoi Aparthotel Hanoi
  • Somerset Grand Hanoi
  • Somerset Hanoi Grand
  • Somerset Grand Hanoi Hotel Hanoi
  • Somerset Grand Hotel Hanoi
  • Somerset Grand Hanoi Apartment
  • Somerset Grand Apartment
  • Somerset Grand
  • Somerset Grand Hanoi Aparthotel

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 750000.0 per night

Buffet breakfast is offered for an extra charge of VND 245000 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of VND 1790000 per vehicle (roundtrip)

Airport shuttle service for children up to age 11 costs VND 1790000 (roundtrip)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Fabulous 8.8 From 466 reviews

Fair 4.0
Rationalises rather than satisfy customer
Booked reasonably ahead of time. At check in given a 6th floor room. Asked if a higher floor could be provided. Was told heavily booked. Apologised for potential inconvenience as renovations being undertaken. Room was not up to par as air conditioning in living and dining area did not cool down the area despite running the entire night. By 9am the following morning and renovation work started with jack hammering seeming to come from adjacent rooms. No way you stay in the room during that period. Before leaving to go around Hanoi in the morning complained about the aircon and the excessive renovation noise. Asked to be moved to a higher floor. Reception said they will have maintenance check it and will see what can be done when we come back. Back to the hotel by nearly 2pm after a very tiring walk around as the weather was so hot. Asked reception if they have checked the room and was told they still have to check. Told them we were so tired and could not possibly rest in the room with the excessive noise and asked to be transferred. Again tried to rationalise that it was already check in time (2pm) and if we wanted to move we should have asked earlier. Reminded reception that I already complained in the morning. Only after showing irritation that reception agreed to move us to a higher floor, about 9-10 floors away from renovation. Noise was what you would expect as an inconvenience you can hear a bit of noise but not loud. They try to get you to use worst room first.
RC, auOther trip
Exceptional 10.0
Excellent hotel for family
I would like to recommend this hotel to anyone travelling to Hanoi as our family with 6 people have a home feel & very comfortable by living in one single room. The room is very spacious and equipped with a living room, dining room, a kitchen and all electrical appliances. Besides, there is a small shopping mall with a supermarket, café etc. The location is very good, only 45 minutes from the airport, the hotel is very close to the Maison Centrale museum. Only takes about 5 - 10 minutes by car to Hoan Kiem Lake, Old District, Water Puppet Show Threatre, Ho Chi Minh Museum. Not much hotel in Hanoi is equipped with swimming pool, this is very good especially the hot weather. There is a special residents festival of which the hotel setup a temporary counter and serve the residents with iced, green bean or sweet corn soup for free of charge. We have a great surprise & feel very warm after coming back from the day tour. Overall, our family has a good memory by spending the summer holiday trip in this hotel.
Daniel, hkOther trip
Very Good 8.0
Centrally located furnished apartments and Suites
The accommodation is spacious and centrally located within walking distance of the main shopping areas. There is a well stocked mart on the ground floor that provides all the basics and more and this coupled with the cafes and other establishments ensure that you do not have to go far for food or a haircut. The Jaspas restaurant on the 4th floor is very good and offers a wide range of cuisine that could be ordered as room service. Pros: - Well located, very spacious and well equipped including a washer dryer - Service levels are good and courteous though we did encounter a sour and unhelpful late night front office desk staff. But the rest were more than eager to provide assistance. - Easy access to metered taxis Cons: - Rooms need refurbishing and seem furnishings look tired and there are carpet stains - Beds are not the most comfortable. Pillows definitely need to be changed to more firmer ones as the current ones seem to crumple in a heap.
usOther trip
Exceptional 10.0
정말 만족스러운 호텔
4인 가족이 머물렀는데 아파트형 객실이고 객실이 상당히 넓어 정말 편리했습니다. 위생도 좋고 수영장, 피트니스센터 그리고 조식도 만족스러웠습니다. 여행중 도난사건이 있었는데 리셉션 직원인 Mr.HUY, 보안직원인 Mr.HUNG 그리고 Alice Lee 매니저님께서 오랜 시간동안 귀찮거나 힘든 내색 없이 최선을 다해 도와주셔서 너무나 감사했습니다. 하노이를 또 방문하게 된다면 다시한번 somerset grand hanoi에 올것입니다. I stayed with my family of four, and it was very convenient because it was an apartment-type room and there was a large room. I had good hygiene, a swimming pool, a fitness center, and a good breakfast. There was a theft during the trip. Reception staff, Mr. HUY, security staff, Mr. HUNG, and Alice Lee manager were very grateful for the long time to do their best to help without bothering or hard-nosed looks. If I visit Hanoi again, I will come to Somerset Grand Hanoi again.
NAMGYU, kr3 night family trip
Very Good 8.0
Spacious hotel close to old quarter
We spent two nights over a weekend at the Somerset Grand Hanoi. We have a family of 5 and were able to get a 3 bedroom room with a king bed, queen bed and two twin beds for a very reasonable price. The room itself was somewhat dated, but it was clean and had everything we needed. The hotel staff was very helpful and friendly. The fitness center had modern cardio equipment and a good selection of weights and machines to use. While we didn't get the chance to use it, the outdoor pool had recently been redone and looked very nice. The location was great - just a couple of blocks south and west of Hoan Kiem Lake and close to many restaurants. We could look down from our room into Hoa Lo Prision Museum, which was right next door.
Sean, usFamily trip

Somerset Grand Hanoi, Hanoi

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