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Casa Luna Hotel & Spa

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Outdoor pool
Outdoor spa tub
Outdoor spa tub
Balcony

Overview of Casa Luna Hotel & Spa

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Casa Luna Hotel & Spa

3.5 star property
Mountain hotel with 2 bars/lounges, near La Fortuna Waterfall

9.2/10 Superb

568 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is $99
Price available on 11/30/2022
Map
1.5km S & 1.5km W from Catholic Church, Off Waterfall Road, La Fortuna, Alajuela, 36-4417

Room options

About this area

What's nearby

  • In a national park
  • Arenal Volcano - 22 min drive
  • Arenal Volcano National Park - 15 min drive
  • Lake Arenal - 27 min drive

Getting around

  • La Fortuna (FON-Arenal) - 9 min drive
  • Juan Santamaria Intl. Airport (SJO) - 127 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Cafe Mediterráneo - 4 min drive
  • Soda La Hormiga - 5 min drive
  • Tierra mia - 5 min drive
  • Chifa La Familia Feliz - 5 min drive
  • Red Frog Coffee Roaster - 5 min drive

About this property

Casa Luna Hotel & Spa

Casa Luna Hotel & Spa is just 3.2 mi (5.2 km) from the airport and offers a shuttle (available 24 hours) for USD 165 per vehicle one-way. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and international cuisine is served at Luna Grill Restaurant, which is open for lunch and dinner. Other highlights at this Colonial hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. The pool and helpful staff get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 42 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM - 10 PM
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 6 AM - 10 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Free offsite parking nearby

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Swim-up bar
  • Private dining
  • Private picnics
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Helicopter/airplane tours
  • Fishing
  • Access to nearby outdoor pool
  • Access to nearby health club
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Safari nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 11 buildings/towers
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Full-service spa
  • 4 spa tubs
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Luna Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath and a spa tub. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are 5 hot springs open between 9:30 AM and 9:00 PM.

Dining

Luna Grill Restaurant - Overlooking the garden, this restaurant specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.
Luna Bar & Coffee - Overlooking the garden, this wine bar specializes in international cuisine and serves brunch, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Luna Wet Bar - This poolside cocktail bar specializes in American cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) Gala Dinner per adult: USD 40.00
  • Christmas Eve (24 December) Gala Dinner per child: USD 20.00 (from 4 to 11 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 165 per vehicle (one-way)
  • Late check-out can be arranged for an extra charge of USD 150 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children between the ages of 2 and 12 costs USD 165

Pool, spa, & gym (if applicable)

  • Children under 8 years old are not allowed in the swimming pool, health club, or spa tub without adult supervision
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Hot springs access available from 9:30 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Casa Luna
Casa Luna Fortuna
Casa Luna Hotel
Casa Luna Hotel Fortuna
Hotel Casa Luna
Luna Casa
Casa Luna Hotel & Spa Costa Rica/Arenal Volcano National Park
Casa Luna Hotel And Spa
Casa Luna Hotel La Fortuna De San Carlos
Casa Luna Hotel La Fortuna
Casa Luna La Fortuna
Casa Luna Hotel & Spa Hotel
Casa Luna Hotel & Spa La Fortuna
Casa Luna Hotel & Spa Hotel La Fortuna

Frequently asked questions

Does Casa Luna Hotel & Spa offer free cancellation for a full refund?
Yes, Casa Luna Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Casa Luna Hotel & Spa?
As of Nov 26, 2022, prices found for a 1-night stay for 2 adults at Casa Luna Hotel & Spa on Nov 30, 2022 start from $99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Casa Luna Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Casa Luna Hotel & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Casa Luna Hotel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Casa Luna Hotel & Spa?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Casa Luna Hotel & Spa?
Yes, an airport shuttle is available. The charge is USD 165 per vehicle one-way.
What are the check-in and check-out times at Casa Luna Hotel & Spa?
You can check in from 2 PM - 10 PM. Check-out time is noon. Late check-out is available for a charge of USD 150 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Casa Luna Hotel & Spa and nearby?
Have fun during the warmer months with activities such as fishing. Additional recreation onsite includes helicopter/airplane tours. Indulge in a treatment at the spa and soothe your senses in one of the 4 spa tubs. Casa Luna Hotel & Spa also has 2 bars, an outdoor pool, and spa services, as well as a picnic area, a garden, and access to a nearby health club.
Are there restaurants at or near Casa Luna Hotel & Spa?
Yes, Luna Grill Restaurant offers alfresco dining, international cuisine, and garden views. Nearby restaurants include Don Rufino (2 mi), Chocolate Fusion (2 mi), and Anch'Io (2 mi).
Does Casa Luna Hotel & Spa have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Casa Luna Hotel & Spa like?
Casa Luna Hotel & Spa is in the heart of La Fortuna, a short 5-minute walk from Costa Rica Chocolate Tour. Travelers say that the hotel is in a great location.

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

10/10 Exceptional

Ray, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

View of Arenal from Casa
Great location! Amazing breakfast! Incredible staff!
Jorge, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

My new favorite Hotel in Fortuna
What a beautiful place to stay. The rooms were very comfortable I had a balcony with a beautiful view of Arenal. The free breakfast was amazing and the service provided was top notch. I also booked and had a massage while on property and it was one of the best I ever had. I come to Costa Rica often and this is my new go to spot for sure.
James, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Orlando, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The front desk person went above and beyond to help accommodate my needs.
Asad, 1-night trip
Verified Orbitz guest review

8/10 Very Good

Gorgeous gardens and the staff was friendly.
Christian, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

walter, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

The property was beautiful even in the rain. They raise their own tilapia. The spa was relaxing and the nature walk around the property was the perfect amount of exercise. It was close to many activities and restaurants. Being an eco-aware property, I think they shouldn't have had gaps between the windows especially since we had the AC on. The food in their restaurant was just OK. We usually went elsewhere to eat. I
Robin F, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Hector, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

It is a nice place, near the town of Arenal. The surroundings, pool and hot tubs were very nice. The rooms were ok, they had what you need for a short stay.
Mariela, 3-night family trip
Verified Expedia guest review