All hotels in Charles Town, West Virginia, United States of America
1 room, 2 adults
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Americas Best Value Inn, Charles Town

1.5 stars
807 Willow Spring DrCharles TownWV25414United States of America, ‏800-491-6126
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2.0 / 5
  • Worst hotel I've ever stayed in! The lady was rude checking us in. We had pre-booked two…Aug 8, 2016
  • Room was nasty. Hotel was nasty. We were worried about sleeping on the sheets.Jul 29, 2016
135See all 135 Hotels.com reviews
From 80 reviewsTripAdvisor Traveller Rating

Americas Best Value Inn, Charles Town

Hotel Info: 866-539-8117

from $65
  • Room, 1 Queen Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 2 Double Beds, Smoking
  • Room, 1 Double Bed, Smoking
  • Room, 1 King Bed, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 60 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Americas Best Value Inn Charles Town
  • Americas Best Value Inn Motel Charles Town

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 50.00 per stay

Optional extras

Rollaway beds are available for USD 10.00 per night

Cribs/Infant beds are available for USD 10.00 per night

Pets are allowed for an extra charge of USD 15.00 per pet, per night

In the hotel

Food and drink
  • Free continental breakfast
Things to do
  • Golfing nearby
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
Accessibility
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Coffee/tea maker
Things to enjoy
  • Balcony
Freshen up
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
  • Microwave (on request)

Americas Best Value Inn, Charles Town’s small print

Also known as

  • Americas Best Value Inn Charles Town
  • Americas Best Value Inn Motel Charles Town

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 50.00 per stay

Optional extras

Rollaway beds are available for USD 10.00 per night

Cribs/Infant beds are available for USD 10.00 per night

Pets are allowed for an extra charge of USD 15.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.0 /5 from 135 reviews

Americas Best Value Inn, Charles Town
Poor1.0 / 5
Awful
This was the second time we stayed at this hotel and thought it couldn't get any worse but I was wrong it was terrible it stinks it was dirty and moldy smelling and we all got bit by something not sure what
1 night trip with friends
Americas Best Value Inn, Charles Town
Fair2.0 / 5
Price only
I'm sorry but the only thing great was the price. Bed spread and an old blanket were on the bed. We sprayed our room with lysol. The bathroom was small but very clean. Appliance old and lamp did not work. Great if you just want a bed to sleep in. I could not recommend to anyone. With it being a Motel a little paint job could go a long way. If they even planted flowers and a little landscape, it would be nice. Carpet needed cleaning left damp smell and we had non smoking. Hallways should be painted and very dark. This could be a 4 star very easily but no one seemed to care about it. The Casino/race track just across the street and it would always be overbooked with just a little TLC. If I owned it it would always be filled.
1 night romance trip
Americas Best Value Inn, Charles Town
Poor1.0 / 5
America's Worse Inn
Horrible, rude staff, dirty...dump. Everything in the room is old, broken and filthy. Smells disgusting like booze, cigarettes and mold. Trash was still in the trashcan. Bugs and hair on the counter and in the sink. The air conditioner filter was broken and caked with dust. Bedding looked like it's from the 70's and stained and made noise just sitting on it. Towels and washcloths were filthy...I wouldn't use them for rags when cleaning my home or car. Door looked like it has been broken into...key card slot was duck taped. No way would I sleep there. Also at check in the clerk photo copied the front and back of my credit card along with a photo copy of my id and stored it in an unlocked bin that anyone could access. When I questioned her... she said I'm just doing my job. I went back to the lobby to checkout and asked for the photo copies of my card... it was still in the unlocked bin that I could reach from the counter. I tried to explained the security issue. She only responded by saying it's incase something is taken, missing or broken...I politely said to her "what on earth would anyone want to take or touch in this dump"...she responded by saying very rudely "if you're expecting the Holiday Inn...stay there next time" and walked away into an office continuing to make rude comments. Needless to say it is not a good place to consider. America's BEST Inn couldn't be further from the truth.
1 night trip with friends
Americas Best Value Inn, Charles Town
Poor1.0 / 5
No rollaway beds tho we were told there would be
I knew that it would be a dive given the price that we paid. However I did expect that they had would have the rollaway bed as advertised. Initially they could not find our reservation and ultimately they did not have any rollaway beds.
1 night family trip
Americas Best Value Inn, Charles Town
Good3.0 / 5
Caution
It was okay Would be a lot better if the front door did not have large openings on sides not shut properly
1 night trip

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Americas Best Value Inn, Charles Town

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