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Philoxenia Hotel & Spa

Overview of Philoxenia Hotel & Spa

Philoxenia Hotel & Spa

3.0 star property
Family-friendly hotel in Hersonissos with 2 outdoor pools and restaurant

6.4/10 Good

14 verified guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Refrigerator
Emmanouil Tsagkaraki, Hersonissos, Crete Island, 700 07

Room options

About this area

What's nearby

  • Heart of Hersonissos

Getting around

  • Nikos Kazantzakis Airport (HER) - 29 min drive


  • Drossia Restaurant - 2 min walk
  • Dolphin Beach Bar - 6 min walk
  • Thalassa - 7 min walk
  • Pepper's - 10 min walk
  • Kaza Pub - 10 min walk

About this property

Philoxenia Hotel & Spa

Enjoy your visit to Hersonissos with a stay at Philoxenia Hotel & Spa. You can grab a bite to eat at the coffee shop/cafe, or indulge in massages, body wraps, or hydrotherapy. Other highlights include 2 outdoor pools, a poolside bar, and a sauna.


English, Greek, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 52 rooms
  • Arranged over 2 floors


  • Check-in time from 2:00 PM - midnight
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 9:00 AM - midnight
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)


  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground

What to do

  • Table tennis
  • Beach nearby
  • Bicycle rentals nearby
  • Scooter/moped rentals nearby


  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff


  • 3 buildings/towers
  • Built in 1995
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 2 outdoor pools
  • Spa services
  • Sauna


  • English
  • Greek
  • Russian

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Soundproofed rooms

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Refrigerator


  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.50 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge of EUR 20 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)

Renovations and closures

The property is closed during January, February, March, December, November, and April.

Children & extra beds

  • Rollaway beds are available for EUR 25.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.


This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts major credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The hotel advises that guests can upgrade to Half Board at check-in with payment of a supplement.
Property Registration Number 1039K031A0003701

Also known as

Philoxenia Chersonissos
Philoxenia Hotel
Philoxenia Hotel Chersonissos
Philoxenia Hotel Malia
Philoxenia Malia
Malia Philoxenia Hotel
Philoxenia Hotel Malia
Philoxenia Malia
Hotel Philoxenia Hotel Malia
Malia Philoxenia Hotel Hotel
Hotel Philoxenia Hotel

Frequently asked questions

Is Philoxenia Hotel & Spa currently open?
The property is closed during January, February, March, December, November, and April.
What are the cleanliness and hygiene measures currently in place at Philoxenia Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Philoxenia Hotel & Spa?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Philoxenia Hotel & Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Philoxenia Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Philoxenia Hotel & Spa?
You can check in from 2:00 PM - midnight. There's a charge of EUR 20 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 50 (subject to availability). Express check-out is available.
What is there to do at Philoxenia Hotel & Spa and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a sauna and a garden.
Are there restaurants at or near Philoxenia Hotel & Spa?
Yes, there's an onsite restaurant. Nearby restaurants include Dolphin Beach Bar (6-min walk), Thalassa (7-min walk), and Pepper's (10-min walk).
Does Philoxenia Hotel & Spa have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Philoxenia Hotel & Spa like?
Philoxenia Hotel & Spa is in the heart of Hersonissos, a short 7-minute walk from Malia Beach and 19 minutes' walk from Palace of Malia.







Staff & service




Property conditions & facilities




8/10 Very Good

Really good location for the bars & restaurants and short walk to the beach. The staff are really friendly and go out of their way to help if asked. The pool area is really nice, quiet and relaxing. The breakfast is not brilliant but there is a taverna next door which does a full English for €4 so not a disaster. Would definitely come here again.
Chris, 7-night trip with friends
Verified Expedia guest review

4/10 Fair

Convenient hotel but basic
Very mediocre hotel which needs updating,the cooking smells wafted into our room down a corridor wi -fi was very poor room very basic but clean. They seemed to put more effort into the Bar area which is in the front of the hotel with happy hour etc,which would not interest me I think the whole area in Malia is more suited to under 25s and this hotel would be fine for them.
Verified guest review

10/10 Exceptional

Great little budget hotel
3 of us shared a studio apartment which was basic but had everything we needed. The room itself was spacious and had a lovely little balcony. The apartment was very clean, there was a well equipped kitchenette and air con. Located within stumbling distance from the main strip but far enough away not to hear any noise. The main plus for me was the hospitality of the staff, they were so friendly and happy to accommodate our every need. The hotel not only had a lovely big pool but they served excellent cocktails too. I would highly recommend this hotel for anybody staying in Malia
Verified Expedia guest review

2/10 Poor

Never again!
Horrible hotel!! Dirty rooms, very noisy neighbourhood and not much helpful staff.
Verified guest review

8/10 Very Good

Verified guest review

8/10 Very Good

Ein sehr schönes und tolles Hotel. Ich habe Halbpension gebucht. Das Essen ist sehr lecker, das Personal sehr freundlich und zuvorkommend. Das Frühstück und das Abendessen ist zwar sehr lecker, aber nicht besonders abwechslungsreich (Frühstück weniger als das Abendessen). Die Lage ist too, da das Hotel sehr zentral ist und sich trotzdem gleichzeitig ruhig in einer Seitenstraße befindet. Bars, Clubs, Markets, etc. sowie der Strand sind fußläufig in wenigen Minuten erreichbar. Die Zimmer sind sauber und in Ordnung. Ich empfehle das Hotel auf jeden Fall weiter. Aber das Hotel ist besser für diejenigen geeignet, die ihren Urlaub nicht im Hotel verbringen möchten, sondern den Urlaubsort erkunden möchten und das Hotel nur für das Schlafen/Erholen, Frühstücken und Abendessen nutzen möchten.
Mustafa, 9-night romance trip
Verified Expedia guest review

8/10 Very Good

It was very nice ophold , hospitality was very good, clean, but the main problem was the buffer was not good, if you change it sometimes with grille chicken, pork, Meat and others, drikkes was the best. The Air condition should me monitered before other geasts are to come in. Because ours was not working så we opened dør and we Got mosquito bites. For the kids in pool i Think they should be someplay toys for water
EVA, 5-night family trip
Verified guest review

2/10 Poor

11-night trip
Verified Expedia guest review

8/10 Very Good

Très bon séjour
Les plus: proche de la plage, personnel très accueillant, piscine, minigolf, billard, ping long Les moins: chambre un peu vétuste
Verified Expedia guest review

6/10 Good

Albergo a conduzione familiare
Nel complesso non posso diredi essermi trovato male le camere erano abbastanza confortevoli un pó piccoline il bagno molto minimal la cucina dell'albergo discreta con buono piatti di carne alla griglia la colazione per noi italiani era veramente difficile
Verified Expedia guest review