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Las Olas Resort and Spa, Tijuana

4 stars
C/ Libre Rosarito-Ensenada Km. 35.16Col.Cuenca Diaz, Playas de Rosarito, RosaritoBC22710Mexico, ‏‎800-491-6126
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Good3.1 / 5
  • Honestly, the stay was awful. we we were woken up on Saturday morning to jack hammering,…May 16, 2016
  • Hotel service was terrible. To many restrictions, no one can visit you. Can't have guest…Mar 11, 2016
38See all 38 Hotels.com reviews
From 56 reviewsTripAdvisor Traveller Rating

Las Olas Resort and Spa, Tijuana

Hotel Info: 866-539-8117

from $359
  • Premium Condo, 2 Bedrooms
  • Condo, 2 Bedrooms, Oceanfront
  • Condo, 2 Bedrooms

At a glance

Key facts

Hotel size

  • This hotel has 160 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is Noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Las Olas Resort Spa
  • Las Olas Resort Rosarito
  • Las Olas Rosarito
  • Las Olas Hotel Rosarito
  • Las Olas Resort And Spa

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

Mandatory fees

Deposit: MXN 3000.00 per day

Spring Break deposit: MXN 6000.00 per week

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Restaurant
  • Swim-up bar
Things to do
  • Number of outdoor pools - 4
  • Swim-up bar
  • Fitness facilities
  • Outdoor tennis court
  • Steam room
  • Sauna
Working away
  • Business center
Services
  • Front desk (limited hours)
  • Laundry facilities
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Year Built 2007
  • Elevator/lift
  • ATM/banking
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Down comforter
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Partially open bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Hair dryer (on request)
Be entertained
  • Plasma TV
  • Cable TV channels
  • MP3 docking station
  • DVD player
Stay connected
  • Free WiFi
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • Access via exterior corridors

Special features

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Basketball on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby

Las Olas Resort and Spa, Tijuana’s small print

Also known as

  • Las Olas Resort Spa
  • Las Olas Resort Rosarito
  • Las Olas Rosarito
  • Las Olas Hotel Rosarito
  • Las Olas Resort And Spa

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Parking height restrictions apply.

Mandatory fees

Deposit: MXN 3000.00 per day

Spring Break deposit: MXN 6000.00 per week

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 38 reviews

Las Olas Resort and Spa, Tijuana
Outstanding5.0 / 5
Dream come true
Fantastic
2 night business trip
Las Olas Resort and Spa, Tijuana
Poor1.0 / 5
Greatly Disappointed
2 Doors Broken in Master bath and room.3 Ice and water dispenser did not work.4 Very dirty shower in one of the master baths with a ball of hair at the bottom. 5 We found food, hair, cigarette lighter in between the couch cushions.6 No paper towels in any of the 3 rooms.7 One of the rooms had a jacuzzi tub that was extremely dirty with a layer of dirt and grime.8 Not enough toiletries in any of the rooms. Toilet paper ran out and no way to get more. Front desk did not answer phone.9 Front desk customer agents were not available after 5:00pm.10 No information at front desk on how to dial room to room, restaurants in area, local hospitals, emergency services.11 Unable to find hours of operation for the only restaurant on site. They close on Mondays when we wanted to order breakfast in bed for the three rooms.12 Only 2 out of the 5 elevators in the building work. Which takes more time to move from room to room or to the pool.13 WiFi only worked 15-20 percent of the time and it was very, very slow.14 The washer did not work in one of the rooms and the dryers did not work in the other 2 rooms. Only 1 of the 3 swimming pools was heated.15 During a power outage there was no water to bath, clean or use the restroom.I informed the front desk at check out that we had accidentally broken a wine glass while washing dishes and were charged $20.00 USD. This was at check out.16 The front desk customer service employees where not friendly, compassionate, nor understanding about our concerns.
2 night family trip
Las Olas Resort and Spa, Tijuana
Excellent4.0 / 5
Rosarito
Great Time
1 night romance trip
Las Olas Resort and Spa, Tijuana
Good3.0 / 5
Relaxing
Overall the stay was relaxing. My only compliant is that the floors were dirty. On a positive note, our neighbors were partying and getting loud. Soon after my call to customer service, security addressed the issue immediately.
1 night romance trip
Las Olas Resort and Spa, Tijuana
Excellent4.0 / 5
Weekend
The hotel location was great the only downfall was that the toilet was broken and it sucked that the the phones didn't work and we were not able to call the front desk
1 night romance trip

See all reviews

Las Olas Resort and Spa, Tijuana

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