6/10 Good
Mar 7, 2023
Traveled with my parents and while this wasn't our first time staying here, it certainly wasn't the same great experience we had last time 4 years ago. Our room's AC and fridge did not work, toilet was dirty with feces on the side of it, and there wasn't enough towels for the three of us (room was specifically for 3 people with 3 beds). While engineering came to help with the AC and fridge, it was taking too long to get the AC to work. So I had to request another room. Wasted almost 2 hours doing all this, b/c then I had to pack everything and go to another room. I appreciate they provided another room for us. Breakfast was good, but just okay compared to other hotels in the area. Manager on duty on the day we checked out (I think her name was Rana or Dana...So sorry I forgot), was outstanding and so kind! If it wasn't for her, we probably wouldn't have liked our stay as much. So special thanks to her.
Verified traveler
1-night family trip
Verified Hotels.com guest review