Hahn Hotel Vienna City, Vienna

The hotel was great. The room sizes were great. They did have wifi but it wasn't very strong. Knowing the hotel was located outside of the city. It was still close to bars/ shopping and also by the subway stations. Would definitely stay again.

Pros: friendly, quaint, very clean, quiet. Cons: no private shower, weak air conditioning, very limited registration hours.

Booked 2 non-cancellable rooms from Hotel Hahn via hotels.com. Day before my stay I was woken up by a call from hotel that my creed card does not work and I must supply another card or card from my friend, otherwise they cancel the rooms. We verified that the card number was correct. I told that the card worked, it worked also during the booking and asked to hold my reservation. There was an e-mail also saying that if I don't supply another card number by mid-day ( I read that at 11:00 ) they cancel my reservations. Another disturbing phone call from hotel at 14:00 on same topic, but with added pressure and insults: "we don't believe you, let's see tomorrow if you come". On arrival, they said that they have full hotel ( that is true, all hotels in Vienna were full ). My rooms had been kept to me. Needed to pay extra breakfast, 12€ and parking 10€. I can only conclude that Hotel Hahn tried to change customers to get more money from the double rooms that they had reserved for me and my friend ( I reserved 2 singles ). My card still works well - now is 2 days staying in Hotel Hahn. I can only suspect greed. I will avoid this hotel in the future.

It was winter and it was very cold we needed to insist to the hotel owner to give us an electric heater as the central heating was on only 2-3 hours/day even if outside were -2 -6 degrees Celsius.