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Filion Suites Resort & Spa, Crete Island

5 stars
Vlychada GeropotamouBali, MylopotamosCrete Island74057Greece, ‏‎800-491-6126
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Good3.4 / 5
Breakfast
Tasty breakfast
Service
Fantastic service
Food
Delicious food
Cleanliness
Quite clean
17See all 17 Hotels.com reviews
From 745 reviewsTripAdvisor Traveller Rating

Filion Suites Resort & Spa, Crete Island

Hotel Info: 866-539-8117

from $102
  • Superior Room
  • Family Suite, 1 Bedroom
  • Villa, 2 Bedrooms, Private Pool

At a glance

Key facts

Hotel size

  • This hotel has 105 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Free self parking

Offsite

  • Free area shuttle within 2 km

  • Free shopping center shuttle

Also known as

  • Filion Suites
  • Filion Suites Mylopotamos
  • Filion Suites Resort
  • Filion Suites Resort Mylopotamos

Policies

Cash transactions at this property cannot exceed EUR 1500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for EUR 5 for 3 hours (rates may vary)

WiFi is available in public areas for EUR 5 for 3 hours (rates may vary)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach umbrellas
  • Indoor pool
  • Children's pool
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Pool sun loungers
  • Steam room
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 7
  • Year Built 2010
  • Elevator/lift
  • Television in common areas
Accessibility
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
Sleep well
  • Sofa bed
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

Dining

MOURELO - Overlooking the pool, this restaurant specializes in Greek cuisine and serves breakfast and dinner.

LITHOS - Overlooking the pool, this restaurant specializes in Greek cuisine and serves lunch only. Open daily.

Recreation

On Site

  • Sauna
  • Steam room
  • Tennis on site
  • Playground on site

Nearby

  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby

Filion Suites Resort & Spa, Crete Island’s small print

Also known as

  • Filion Suites
  • Filion Suites Mylopotamos
  • Filion Suites Resort
  • Filion Suites Resort Mylopotamos

Policies

Cash transactions at this property cannot exceed EUR 1500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for EUR 5 for 3 hours (rates may vary)

WiFi is available in public areas for EUR 5 for 3 hours (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 17 reviews

Filion Suites Resort & Spa, Crete Island
Good3.0 / 5
Overall, we had a pleasant stay. The first room were given on arrival late at night was terrible. It was damp and full of flies. We insisted on a move and this was arranged. That room (612) should not be given to guests! The hotel is not a five star, especially when compared to the standard you get in the far / middle east, US, and other parts of Europe. The staff were very friendly, helpful and tried their best. A few simple changes would make a stay better - eg a golf buggy type of transport to get around the resort which is on quite an incline. A proper porter service is also needed. WiFi should be widely available around the resort free of charge - it is currently free in the lobby but chargeable at 5 euros for 90 minutes. Pool towels should be made more available without having to pay a 5 euro deposit per towel. The bedding should be changed more regularly - you are asked to put a card on your bed if you DO NOT want your sheets to be changed but the absence of a card on the bed made no difference, the sheets were not changed until we spoke to the cleaner. We found the food repetitive as did a few guests we spoke to while others seemed content.
9 night family trip
Filion Suites Resort & Spa, Crete Island
Excellent4.0 / 5
Good stay
The Hotel is well run, the food was generally good (albeit some of the dishes were colder than I prefer) and the staff very friendly. The location of the hotel is about 20 minutes walk from the local town and 30 minutes from the beach. A shuttle bus is provided but I did not use this as we hired a car for the duration of the stay. We stayed in a two room "villa", both rooms had ensuite bathrooms but only one bathroom had hot water. We complained about this twice but nothing came of it. In all honesty we did not push hard on this matter as we were a family and sharing the bathroom with kids was not a major issue. We might have pushed harder if we had been all adults.
14 night family trip
Filion Suites Resort & Spa, Crete Island
Excellent4.0 / 5
Very good stay
Quality hotel and great food.
7 night trip

See all reviews

Filion Suites Resort & Spa, Crete Island

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