All hotels in Riviere Du Loup, Quebec, Canada
1 room, 2 adults
You can collect® Rewards nights here

Hôtel Universel in Rivière-du-Loup, Riviere Du Loup

4-star4 stars
311, boul. Hotel-de-VilleRiviere Du LoupQCG5R 5S4Canada

4-star hotel in Riviere Du Loup with 2 restaurants, spa
  • Free WiFi and free parking
Great location
Fantastic service
Great room
884See all 884 reviews
From 408 reviewsTripAdvisor Traveller Rating

Hôtel Universel in Rivière-du-Loup, Riviere Du Loup

from $73
  • Classic Room, 2 Queen Beds
  • Standard Room, 2 Queen Beds (Prestige)
  • Standard Room, 1 Bedroom
  • Standard Room, 2 Queen Beds (Excellence)
  • Classic Room, 1 Bedroom
  • Superior Room
  • Exclusive Double Room, 1 Bedroom, Refrigerator & Microwave

At a glance

Key facts

Hotel size

  • This hotel has 220 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 4 PM-11:00 PM
  • Check-out time is noon
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed *

  • Specific rooms only *

  • 2 per room


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free extended parking

  • Car charging point

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Snowmobiling nearby
  • Spa tub
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms 17
  • Conference space size (feet) - 183
  • Conference space size (meters) - 17
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 1973
  • Elevator/lift
  • ATM/banking
  • Fireplace in lobby
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features


UniverSpa Nordik has 12 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, massages, and facials. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily.


La Verriere - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

The Bistro Rialto - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hôtel Universel in Rivière-du-Loup, Riviere Du Loup’s small print

Also known as

  • Hôtel Universel in Rivière-du-Loup
  • Universel in Rivière-du-Loup


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for CAD 10.0 per stay

Breakfast costs between CAD 7 and CAD 15 per person (approximately)

Pets are allowed for an extra charge of CAD 25 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hôtel Universel in Rivière-du-Loup, Riviere Du Loup


  • Heart of Riviere Du Loup
  • Musee du Bas St Laurent - 20 min walk
  • Cegep De Riviere-du-Loup - 26 min walk
  • Club De Golf De Riviere-Du Loup - 27 min walk
  • Manoir Fraser - 36 min walk
  • Grand Portage Regional Hospital - 38 min walk
  • Parc des Chutes - 40 min walk
  • Parc de la Croix - 2.4 mi / 3.9 km

Getting around

  • Bagotville, QC (YBG) - 75.4 miles/121.4 km
  • Free self parking
  • Free extended parking

Recent reviews

Fabulous 8.6 From 884 reviews

Hôtel Universel in Rivière-du-Loup, Riviere Du Loup
Terrific Hotel
Our third Stay. Reception Staff very friendly as well as very professional. Room was clean and well appointed. Restaurant was excellent. Food was outstanding in both taste and presentation. Great wine list!
Leon, us1 night romance trip
Hôtel Universel in Rivière-du-Loup, Riviere Du Loup
Friendly staff, prompt room service dinners (we were travelling with our dog), clean room & beautiful pool area.
Suzanne, us1 night romance trip
Hôtel Universel in Rivière-du-Loup, Riviere Du Loup
Very Good8.0
Great hotel, good value
Really comphy beds, spotlessly clean and the kids loved the pool. We were in the spa tower 6th floor so cannot comment on the older section but have no reason to believe it would be any different. Front desk effortlessly communicated in English as did all the staff. Would definitely stay again
Mary, us1 night family trip
Hôtel Universel in Rivière-du-Loup, Riviere Du Loup
Misleading photos
Not impressed with this hotel or location, it's a spot off the highway and the bed was soft is about all I could say positive. The pictures of the location are nothing like what the hotel is. Pictures show ultra modern and we stayed in a room that looked like it was out of the movie Heidi.
Kathleen, us1 night family trip
Hôtel Universel in Rivière-du-Loup, Riviere Du Loup
Very Good8.0
Great town and hotel
Nice place, room was a little tight and I had a view of a cinder block wall but oh well. Room was nice enough though, we'd stay there again for sure. Hot tub was too foamy for me to brave it, spa looked nice.
A Traveler, us1 night family trip

See all reviews

Hôtel Universel in Rivière-du-Loup, Riviere Du Loup

Is the description of this hotel not correct? Tell us