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Hotel with outdoor pool, near El Malecon
The staff was friendly the entire trip!! We felt safe and parking lot was safe. The…
Apr 2, 2021
It was great
Mar 13, 2021
This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Extended parking costs MXN 117 per night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
The stay was terrible. It was freezing outside and the eoom was freezong as well. The heater was not working. Asked maintenance to take a look at it for me and thats when the guy at the front desk said that "heat is not one of the amenities that they provide" the next thing is the bed is seriously just a thin "queen size" mattress on a piece of plywood, and the piece of plywood is smaller than the bed. The sheet is not a fitted sheet and will keep needing to be made every 30 minutes or else it bunches up. There is no phone service and the wifi is trash. You can probably load up one page in 3 minutes text only good luck with video. And lastly this is a college kids hotel and they will remind you of it at 3 am when they're arguing with each others about dumb stuff. Please do not go to this hotel. Even on warmer days i assume that AC will not be one of their amenities offered either.
Cruz, 2 night family trip, Mar 12, 2021
Verified Hotels.com guest review
Spent 5 nights there. Linens were never changed (beds were never made), trash was never picked up so we took it out every afternoon to a trash receptacle out on hall. The pillows were... well, trash. Purchased some and left them behind. This are basic things; We travel continuously and our view is colored by those experiences, and this one was a bad one.
Jose G, 5 night family trip, Mar 11, 2021
Verified Hotels.com guest review
I wanted a surprise for my husband, so I called the hotel for some balloons and candles, which they did a good job. But the Tv did not work properly, the beds were a bit uncomfortable. People were friendly
Alejandrina, 1 night family trip, Mar 6, 2021
Verified Hotels.com guest review
The other guest down the way were super loud and management didn’t do anything about it. Other guest had to call the police.
Steve, 1 night business trip, Mar 6, 2021
Verified Hotels.com guest review
It was simple and comfortable I would stay here again. Great location
Rik, 2 night trip, Mar 5, 2021
Verified Hotels.com guest review
Horacio, 1 night family trip, Dec 19, 2020
Verified Hotels.com guest review
I had a really awesome stay plus you see the ocean from where you at. But the only thing is the step down in the room, but awesome
LEOBARDO, 1 night trip, Nov 28, 2020
Verified Hotels.com guest review
the room was clean .the blinds had gaps, and no washcloth. all in all it's very nice.
Carlos, 2 night trip, Nov 13, 2020
Verified Hotels.com guest review
There was no restaurant, as advertised. Bar only on the weekend. Room and property is in disrepair. Old mattress with no support. No phone , clock , remote didn't work , not even a hanger for my clothes. I am very disappointed and would recommend Hotels.com change the description to match the real condition of this property.
Bruce, 4 night trip, Nov 11, 2020
Verified Hotels.com guest review
The staff was VERY friendly, the room is exactly as it appears in the picture. The bed was NOT comfortable though, I had a very hard time sleeping. Apart from that the hotel was nice, they just need to invest in new mattresses.
1 night family trip, Nov 7, 2020
Verified Hotels.com guest review