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Villa Herencia Hotel

Photo gallery for Villa Herencia Hotel

Front of property
Terrace/patio
Reception
Standard Room, 1 Queen Bed | Premium bedding, pillow-top beds, in-room safe, individually decorated
Terrace/patio

Overview of Villa Herencia Hotel

Villa Herencia Hotel

3.5 star property
Boutique hotel within easy reach of Port of San Juan
9.2 out of 10 Superb
9.2/10 Superb

593 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • Non-smoking
Map
23 Cll Caleta Las Monjas, San Juan, 00901
Main amenities
  • Daily housekeeping
  • Terrace
  • Air conditioning
  • Garden
  • Library
  • Front desk safe
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Picnic area
  • Wedding services
  • Luggage storage
For families
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Premium bedding

Room options

About this area

What's nearby

  • In Old San Juan
  • Port of San Juan - 9 min walk
  • Castillo San Felipe del Morro - 2 min drive
  • Pan American Pier - 4 min drive
  • Condado Beach - 6 min drive
  • Sheraton Casino - 6 min drive
  • Puerto Rico Convention Center - 7 min drive
  • Escambron Beach - 9 min drive
  • Casino del Mar at La Concha Resort - 7 min drive
  • Jose Miguel Agrelot Coliseum - 10 min drive
  • Plaza las Americas - 10 min drive

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 29 min drive

Restaurants

  • El Batey - 1 min walk
  • Santisimo - 1 min walk
  • Casa De Montecristo - 2 min walk
  • Bari Handcrafted Pizza - 1 min walk
  • Filtrado - 2 min walk
Map

About this property

Villa Herencia Hotel

Villa Herencia Hotel puts you within a 10-minute drive of Port of San Juan and Condado Beach. Other highlights at this boutique hotel include a terrace and a garden. The helpful staff and location get great marks from fellow travellers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 8 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 1:00 PM
  • Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 19-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer (on request)

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of USD 25 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Villa Herencia
Villa Herencia Hotel
Villa Herencia Hotel San Juan
Villa Herencia San Juan
Villa Herencia Hotel Hotel
Villa Herencia Hotel San Juan
Villa Herencia Hotel Hotel San Juan

Frequently asked questions

Does Villa Herencia Hotel offer free cancellation for a full refund?
Yes, Villa Herencia Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Villa Herencia Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Villa Herencia Hotel?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Villa Herencia Hotel?
You can check in from 4:00 PM - anytime. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 25 (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Villa Herencia Hotel?
No, this hotel doesn't have a casino, but Sheraton Casino (6-min drive) and Casino del Mar at La Concha Resort (7-min drive) are both nearby.
What is there to do at Villa Herencia Hotel and nearby?
Villa Herencia Hotel has a picnic area and a garden.
What's the area around Villa Herencia Hotel like?
Villa Herencia Hotel is a short 9-minute walk from Port of San Juan and 3 minutes' walk from La Fortaleza. Travellers say that the local area is very walkable perfect for sightseeing.

Reviews

9.2

Superb

9.2/10

Cleanliness

9.3/10

Staff & service

8.2/10

Amenities

8.9/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Villa Herencia
The location of the Villa Herencia in Old San Juan is good. It's an historic property, interestingly decorated, but next to impossible to keep old surfaces really clean and free from dust and dampness. If you need amenities such as concierge services and a lounge area for drinks, this isn't the place for you. The staff was very kind and helpful, and the air conditioning, shower and bed were all very good.
Gwenn, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

michael, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Villa herencia was a unique, boutique hotel. The rooms are all different and filled with antiques- the Sun roof is a lovely place to sit and watch the sunset. The staff is rarely around- but there is a telephone number if you need anything. Honestly, staff is unnecessary .
Elizabeth, 2-night family trip
Verified Expedia guest review

6/10 Good

Beautiful old
Geralyn, 1-night trip
Verified Expedia guest review

6/10 Good

No window in the room and it was water licking and dropping for the ceiling all night. No water in the room. Great location though
Valeria, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This hotel was once a convent. It’s a very old building with great charm. Our room (a king) is small, but has a super-cool vibe and the furnishings
Thomas, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Room and common areas were beautiful/authentic. Upstairs patio was enjoyable. Staff was great! (One bird outside the property thought the streetlight was the sun so it chirped loudly all night long-totally not controllable and not the hotel’s fault)
Jason, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

This hotel is a unique experience, it is so old and beautiful and walkable to many cafes, a great way to enjoy Old San Juan.
BEAU, 1-night romance trip
Verified Travelocity guest review

4/10 Fair

When I called the date of my reservation to verify entrance they told me they did not have a reservation. After much discussion, they offered me another room of lesser value and have not provided me a credit. I have sent messages and still waiting answer from their management.
Verified Orbitz guest review

8/10 Very good

Verified Expedia guest review