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Hacienda Chichen Resort & Yaxkin Spa, Piste

3.5-star3.5 stars
Carretera Libre 180 KM 120Zona Hotelera de Chichen Itza, PisteYUC97752MexicoGreat location! See map

Family hotel in Chichen Itza with spa, outdoor pool
  • Free WiFi in lobby and free parking
Great amenities
Great pool
Great location
Value for money
Value for money could be better
55See all 55 reviews
From 779 reviewsTripAdvisor Traveller Rating

Hacienda Chichen Resort & Yaxkin Spa, Piste

from $189
  • Standard Double Room, 2 Double Beds
  • Double Room (Historic)
  • Honeymoon Room, 1 Queen Bed
  • Suite, 1 King Bed (Master)
  • Suite (Master)
  • Room (Super Saver)

At a glance

Key facts

Hotel size

  • This hotel has 28 rooms
  • This hotel is arranged over 1 floor


  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
The front desk is open daily from 7 AM - 11:30 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

  • 1 per room


  • Free WiFi in public areas



  • Free self parking


  • Area shuttle within 6 km *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Full-service spa
  • Ecotours on site
Working away
  • One meeting room
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Year Built 1523
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Yaxkin Spa. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.


Los Faisanes - Overlooking the garden, this restaurant specializes in fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Chilam Balam - Overlooking the garden, this bistro serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Hacienda Chichen Resort & Yaxkin Spa, Piste’s small print

Also known as

  • Hacienda Chichen Resort
  • Hacienda Chichen Resort & Yaxkin Spa
  • Hacienda Chichen Yaxkin Spa
  • Hacienda Resort & Yaxkin Spa
  • Hacienda Yaxkin Spa
  • Hacienda Chichen Resort Yaxkin Spa
  • Hacienda Resort Yaxkin Spa


Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of MXN 30 per pet, per day

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hacienda Chichen Resort & Yaxkin Spa, Piste

Top spots nearby

Recommended by this property

  • Court of the Thousand Columns (6-minute walk)
  • Pyramid of Kukulkan (6-minute walk)

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 110 min drive
  • Free self parking
  • Area shuttle (surcharge)

Recent reviews

Superb 9.0 From 55 reviews

Hacienda Chichen Resort & Yaxkin Spa, Piste
Wonderful Lush quiet oasis.
Excellent hotel. Lovely surroundings right next to the ruins with their own gate although finding it to get out again was quite a challenge. The ability to walk out during the really high heat of the day into the hotel and get a cooling dip in the pool was priceless to me. The rooms are quite nice, extremely comfortable. The only downside was the bathroom design. Its basically one room with a partially walled off section to the bathroom but open at the top. This means if someone has eaten too many refried beans everyone in the room gets to share in the experience! The shower layout put me more in mind of school showers but the rest of the room and the surroundings made up for it. Highly recommended for those who want a quite getaway. I would certainly stay here again.
Robert, us3 night trip
Hacienda Chichen Resort & Yaxkin Spa, Piste
Old School Charm and beauty
The gardens are so lush and beautiful. The old-school buildings made us expect to see Cary Grant or Audrey Hepburn stroll through. There's not a lot of modern techno-gizmos to distract, so it's really a lovely bubble of a destination. Also, very much appreciate the respect for wildlife and sustainability. Highly recommend!
Sam, us2 night trip
Hacienda Chichen Resort & Yaxkin Spa, Piste
Great place to stay to visit Chichen Itza!
We stayed at Hacienda when we visited the ruins at Chichen Itza. This hacienda has a private entrance directly to the archaeological site of Chichen Itza, and tour guides are available at the hotel itself. The lodgings were comfortable, and clean. The wifi wasn't available in the rooms, but only in the lobby and pool areas. The food on site is delicious, but a tad pricey. Very beautiful grounds, (can only be summed up as EXOTIC) and practically in the historic site itself! The local area is somewhat bare of attractions aside from the Mayan ruins. This hacienda offers a one stop location for lodging, dining, and guides to visit the archaeological site making it both convenient, safe, and comfortable.
Shreekrishna, us1 night trip with friends
Hacienda Chichen Resort & Yaxkin Spa, Piste
Amazing Hotel
The hotel felt like home after four nights there and my wife and I were both a little sad to leave. Jaime was our tour guide and I highly recommend him. He did an amazing job showing us around Chichen Itza. We asked him to show us some other Maya Ruins the following day and we went to Yaxhuna, Ek Balam, and Valladolid. I think we may have each enjoyed that tour more than the tour of Chichen Itza. The food at the hotel was good and we took a Mayan cooking class that we enjoyed. We also went for a swim in a local Cenote. The afternoons had heavy rain since it was summer and it was amazing to sit in the hammock outside your room and just enjoy the peacefulness of the thunderstorm. No TV or Phone in the room so it was nice to unplug from those electronics for a few days. *Only slight disclaimer/downside: The hotel is in the jungle and we found 2 centipedes, a spider, and a scorpion. If you have a huge fear of any of these insects, you probably don't want to stay at this hotel OR ANY of the hotels near Chichen Itza because you are in the jungle. I'd recommend coming for a day trip from Cancun instead. However, we didn't mind and there were way too much positive aspects of this hotel not to give it a perfect rating. We have even talked about going back!
A Traveler, us4 night romance trip
Hacienda Chichen Resort & Yaxkin Spa, Piste
Very Good8.0
Wonderful grounds, and relaxing location. Staff was very attentive. Would recommend for couples or families with older children.
Megan, us2 night romance trip

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Hacienda Chichen Resort & Yaxkin Spa, Piste

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