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Hacienda Chichen Resort & Yaxkin Spa, Piste

3.5-star3.5 stars
Carretera Libre 180 KM 120Zona Hotelera de Chichen Itza, PisteYUC97752Mexico
Family-friendly hotel with full-service spa and restaurant
  • Free WiFi in lobby and free parking
  • English spoken
Great pool
Great amenities
Rather comfortable
Value for money
Value for money could be better
65See all 65 reviews
From 743 reviewsTripAdvisor Traveller Rating

Hacienda Chichen Resort & Yaxkin Spa, Piste

from $189
  • Standard Double Room, 2 Double Beds
  • Double Room (Historic)
  • Honeymoon Room, 1 Queen Bed
  • Suite, 1 King Bed (Master)
  • Suite (Master)
  • Room (Super Saver)

At a glance

Key facts

Hotel size

  • This hotel has 28 rooms
  • This hotel is arranged over 1 floor


  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
The front desk is open daily from 7 AM - 11:30 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Up to 2 children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

  • 1 per room


  • Free WiFi in public areas



  • Free self parking


  • Area shuttle within 6 km *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Full-service spa
  • Ecotours on site
Working away
  • One meeting room
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Year Built 1523
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
Things to enjoy
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Yaxkin Spa. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.


Los Faisanes - Overlooking the garden, this restaurant specializes in fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Chilam Balam - Overlooking the garden, this bistro serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Hacienda Chichen Resort & Yaxkin Spa, Piste’s small print

Also known as

  • Hacienda Chichen Resort
  • Hacienda Chichen Resort & Yaxkin Spa
  • Hacienda Chichen Yaxkin Spa
  • Hacienda Resort & Yaxkin Spa
  • Hacienda Yaxkin Spa
  • Hacienda Chichen Resort Yaxkin Spa
  • Hacienda Resort Yaxkin Spa


Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of MXN 30 per pet, per day

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hacienda Chichen Resort & Yaxkin Spa, Piste

Top spots nearby

Recommended by this property

  • Court of the Thousand Columns (6-minute walk)
  • Pyramid of Kukulkan (6-minute walk)

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) 110-min drive
  • Free self parking
  • Area shuttle (surcharge)

Hacienda Chichen Resort & Yaxkin Spa, Piste

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