All hotels in New York, New York, United States Of America
1 room, 2 adults
You can collect® Rewards nights here

Hyatt Herald Square New York, New York

4-star4 stars
30 W 31st StNew YorkNY10001United States of America

4-star hotel with 2 bars/lounges, near Macy's
  • Free WiFi
Great location
Fantastic service
More comfort would be nice
456See all 456 reviews
From 1,064 reviewsTripAdvisor Traveller Rating

Hyatt Herald Square New York, New York

from $179
  • Room, 1 King Bed
  • Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed
  • Room, 2 Double Beds
  • Room, 1 King Bed, Accessible (with Shower)
  • Room, 1 King Bed, City View (Manhattan View)
  • Room, 2 Queen Beds, City View (Manhattan View)

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 18 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets allowed (dogs only) *


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 2012
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe

Special features


The Den - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Up on 20 Rooftop Bar - This rooftop bar specializes in American cuisine and serves light fare only.

Espresso Bar - This café specializes in American cuisine and serves light fare only.

Hyatt Herald Square New York, New York’s small print

Also known as

  • Holiday Inn 31st
  • Hyatt Herald Square/5th Avenue
  • Holiday Inn 31st Hotel
  • Holiday Inn 31st Hotel New York City Street Midtown
  • Hyatt New York Herald Square/5th Avenue Hotel
  • Hyatt Herald Square New York Hotel
  • Hyatt Herald Square Hotel
  • Hyatt Herald Square/5th Avenue Hotel
  • Hyatt Herald Square
  • Holiday Inn Midtown West 31st Street Hotel New York City


Only registered guests are allowed in the guestrooms.

Optional extras

Valet parking costs USD 70.00 per day

Breakfast costs between USD 15 and USD 20 per person (approximately)

Pets are allowed for an extra charge of USD 250 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hyatt Herald Square New York, New York


  • In Koreatown
  • Macy's - 6 min walk
  • Empire State Building - 6 min walk
  • Penn Station - 10 min walk
  • New York Public Library - 12 min walk
  • Times Square - 14 min walk
  • Broadway - 16 min walk
  • Grand Central Terminal - 17 min walk

Getting around

  • New York, NY (LGA-LaGuardia) - 19 min drive
  • Teterboro, NJ (TEB) - 24 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 27 min drive
  • New York, NY (JFK-John F. Kennedy Intl.) - 28 min drive
  • Caldwell, NJ (CDW-Essex County) - 35 min drive
  • Linden, NJ (LDJ) - 36 min drive
  • New York W 32nd St. Station - 3 min walk
  • New York Penn Station - 6 min walk
  • New York 23rd St. Station - 10 min walk
  • 28 St. Station - 4 min walk
  • 34 St. Station - 5 min walk
  • 33 St. Station - 7 min walk
  • Valet parking (surcharge)

Recent reviews

Fabulous 8.6 From 456 reviews

Hyatt Herald Square New York, New York
First rate hotel at Herald Square
Very nice clean hotel operated by efficient and caring staff.
Herman, us3 night trip
Hyatt Herald Square New York, New York
Poor service
First off there was no one at the desk for well over 10 mins while me and the next person waited to check in. I booked a king room with a city view and “bathrobes” simple you think but when you check in and your given a room with two beds and it’s NOT what you book, the guy makes it appear that he’s doing you a favor by giving you a city view I already booked a city view. It would have been nice to have been given what I paid for, and then not to be told at 9:30 that I couldn’t order room service that didn’t close till 10... all the way around poor service.
Krisston, us1 night trip
Hyatt Herald Square New York, New York
Very Good8.0
Non-boutique posing as boutique
This hotel is adorable and feels like a singular boutique hotel and not a Hyatt. I'm so glad we decided to stay here. The room was a decent size for a King Bed in NYC and the shower was actually good. Everyone we encountered was friendly and very helpful and I don't have anything bad to say about this hotel! You will have to walk for a soda or snack but it's extremely close and not a big deal at all.
A Traveler, us1 night trip with friends
Hyatt Herald Square New York, New York
Very Good8.0
Would definitely stay here again!
The hotel was nice and in a good location. In walking distance to a lot of popular restaurants and events.
Adam, us1 night trip
Hyatt Herald Square New York, New York
Very Good8.0
Hotel was great and location was great. Night we left there was a shooting in front of hotel. We never felt unsafe and hotel had nothing to do with it, but just a reminder you are in New York City. Don't let your guard down.
Ryan, us2 night trip

See all reviews

Hyatt Herald Square New York, New York

Is the description of this hotel not correct? Tell us