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Kelapa Retreat & Spa

Photo gallery for Kelapa Retreat & Spa

Front of property
Interior entrance
Ocean Villa | Premium bedding, down duvets, minibar, in-room safe
Breakfast, lunch, dinner served; beach views
Body treatments, aromatherapy, body wraps, body scrubs, facials

Overview of Kelapa Retreat & Spa

Kelapa Retreat & Spa

4.5 star property
Pekutatan beach hotel with outdoor pool, restaurant
9.2 out of 10 Superb
9.2/10 Superb

149 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
Ngurah Rai Road, Pekutatan, Bali, 82262
Main amenities
  • Daily housekeeping
  • Private beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Room service
  • Massage/treatment rooms
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Fridge
  • Connecting/adjoining rooms available
  • Separate bath and shower

Room options

About this area

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 73 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • Rumah Makan Sari Asih - 10 min drive
  • Rumah Makan Cinto Mande - 17 min walk
  • grand'ma Gurit Cafe - 4 min drive
  • Wr Bakso Gempal - 9 min drive
  • Mr Pancake Mall Bali Galeria - 8 min drive
Map

About this property

Kelapa Retreat & Spa

Kelapa Retreat & Spa offers a private beach where you can enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll have access to on-site surfing/body boarding and sailing. Guests in the mood for pampering can indulge in massages, aromatherapy and reflexology, and the outdoor pool provides fun for everyone. Offering a beachfront location, Tides Restaurant serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a children's pool and a terrace. Fellow travellers like the helpful staff and bar.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 10:30 AM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle within 3.00 km

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • BBQs
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children's pool
  • Free local shuttle
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Yoga classes
  • Sailing
  • Surfing/body boarding
  • Fishing
  • Private beach access
  • Hiking/biking trails nearby
  • Scuba-diving nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • Built in 2010
  • Garden
  • Terrace
  • An outdoor pool
  • Infinity pool
  • Massage/treatment rooms

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Furnished balcony
  • Individually furnished and decorated

Freshen up

  • Partially open bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Tides Restaurant – This beachfront restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 150000 per person
  • Airport shuttle service is offered for an extra charge of USD 65 per vehicle (one-way)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 40.0 per night
  • Airport shuttle service for children up to age 18 costs USD 0.00 (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Kelapa Retreat Hotel Pekutatan
Kelapa Retreat Hotel
Kelapa Retreat Pekutatan
Kelapa Retreat
Kelapa Retreat Bali Pekutatan
Kelapa Retreat Bali Hotel Pekutatan
Kelapa Retreat Spa
Kelapa Retreat & Spa Hotel
Kelapa Retreat & Spa Pekutatan
Kelapa Retreat & Spa Hotel Pekutatan

Frequently asked questions

Does Kelapa Retreat & Spa offer free cancellation for a full refund?
Yes, Kelapa Retreat & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Kelapa Retreat & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Kelapa Retreat & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Kelapa Retreat & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Kelapa Retreat & Spa?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Kelapa Retreat & Spa?
Yes, an airport shuttle is available. The charge is USD 65 per vehicle one-way.
What are the check-in and check-out times at Kelapa Retreat & Spa?
You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Kelapa Retreat & Spa and nearby?
Have fun with on-site activities such as sailing, fishing and surfing. Additional recreation on-site includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Kelapa Retreat & Spa?
Yes, Tides Restaurant offers beachfront dining and garden views.
Does Kelapa Retreat & Spa have any outdoor private spaces?
Yes, every room features a furnished balcony.

Reviews

9.2

Superb

9.2/10

Cleanliness

9.4/10

Staff & service

8.7/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

Amazing.. We went for honeymoon and it was heaven for us.. Staffs were so friendly specially kadat.. Big Infinity pool and resort so big u dont need to go elsewhere. Private beach was super clean and they offered bycicle free.. Me and my wife joined so many activities, romantic dinner, deep sea fishing with fisherman.. Everythingwas fabulous. Later we went to Kuta but after being in Kelapa with best experienc, we didnt liked kuta much.. Thank u Kadat for your hospitality.. Cheers! Delwar and Nishat
Delwar, 3-night family trip
Verified Lastminute guest review

10/10 Exceptional

I like the location, the food and the spa. My room was clean and the layout was amazing:)
1-night trip
Verified Expedia guest review

10/10 Exceptional

This is the best place to stay in Bali! Customer service is hand's down the best ever around. From checking in to the restaurant to the cleaning people huge congratulations to you! Food is unbelievable. They will take care of everything you could want and want to do. It's 3 hrs from the airport so what worth it. Taking day trips to the tourist areas is easy with the driver you get. Right on the beach away from people and the surf is legit! Thank you kelapa for an amazing stay we will be back year after year now! You made customer's for life with excellence in service.
JeremyMehaffey, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Glorious resort, wonderful staff.
The staff made this place extra special. They were so attentive to our needs and never once failed to greet us with a smile. The resort is heaven on earth, so peaceful and relaxing with a quiet beach. We were sad to leave. It's very remote, so I recommend choosing to go on one or two of the tours arranged by the resort to see the island properly. Our two trips were incredible and our drivers were both such nice people. They made sure we got an authentic experience. Highly recommended this resort to couples.
Aido, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

The food and staff were outstanding - friendly and willing to assist in any way. The unfortunate part of the resort is lack of facilities if you want more in the way of night life. If this is not your thing it's a perfect place to relax and enjoy the amazing senery...
6-night romance trip
Verified Expedia guest review

8/10 Very good

The property is a great place for getting away from everything. I liked the calmness and the nice staff but I didn’t like the fact that there’s nothing interesting within the close radius and that the retreat had only a kitchen and a spa, they could add some amenities since there is literally nowhere else to go
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The Kelapa retreat and spa is the most incredible place I’ve ever stayed! The whole vibe was just beautiful, the staff go above and beyond to make you feel comfortable and enjoy your time and they always have a smile on their faces. Kadek was so helpful prior to us arriving, organising every thing for me via email and Ari was always there to help us with his team. The food at the restaurant is authentic and delicious, the rooms are beautiful.. I can’t wait to go back and highly recommend Kelapa
3-night family trip
Verified Expedia guest review

8/10 Very good

Great property very quiet location good for couples looking for a romantic getaway
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was just perfect. The grounds, the villa, the pool, the beach, the food and of course the staff!
4-night family trip
Verified Expedia guest review

10/10 Exceptional

8-night trip
Verified Expedia guest review