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Mercure Lille Roubaix Grand Hotel

Photo gallery for Mercure Lille Roubaix Grand Hotel

Exterior
Superior Suite, 1 Double Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout curtains
Classic Double Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Privilege, Double Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains

Overview of Mercure Lille Roubaix Grand Hotel

Mercure Lille Roubaix Grand Hotel

4.0 star property
4-star hotel in Roubaix with restaurant and bar/lounge

8.2/10 Very good

291 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
  • Bathtub
Map
22 Avenue Jean Baptiste Lebas, Roubaix, Nord, 59100

Room options

About this area

What's nearby

  • Heart of Roubaix

Getting around

  • Lille (LIL-Lesquin) - 18 min drive
  • Croix Wasquehal Station - 5 min drive
  • Roubaix Station - 9 min walk
  • Croix L'Allumette Station - 24 min walk
  • Roubaix Grand Place Station - 2 min walk
  • Euroteleport Station - 8 min walk
  • Jean Lebas Roubaix Station - 9 min walk

Restaurants

  • La Parenthèse - 3 min walk
  • Petrus - 3 min walk
  • La Petite Cour - 3 min walk
  • Le turquoise - 5 min walk
  • Harold's Food & Coffee - 5 min walk

About this property

Mercure Lille Roubaix Grand Hotel

Located near a train station, Mercure Lille Roubaix Grand Hotel is a great choice for a stay in Roubaix. Guests can visit the fitness centre for a workout or grab a bite to eat at Le Vieil Abreuvoir, which serves French cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a sauna and a steam room are other highlights at this upmarket hotel. Fellow travellers say good things about the helpful staff and central location. Public transportation is only a short walk: Roubaix Grand Place Station is steps away and Euroteleport Station is 8 minutes.

Languages

English, French, Hindi, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 88 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from noon until 5:30 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests can expect reduced services and amenities in winter 2022-23 due to national energy-saving initiatives.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 10.00 per day)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • Free off-site parking nearby

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Childcare in room (surcharge)
  • Children's menu

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (2153 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1911
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat

Languages

  • English
  • French
  • Hindi
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Le Vieil Abreuvoir – This brasserie specialises in French cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.48 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 16 per person

Renovations and closures

The property is closed between 29 July and 18 August.

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Self-parking costs EUR 10.00 per day
  • RV/bus/lorry parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

<p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and debit cards. Cash is not accepted.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Mercure Lille Roubaix Grand Hotel
Mercure Lille Roubaix Grand
Mercure Lille Roubaix Grand
Mercure Lille Roubaix Grand Hotel Hotel
Mercure Lille Roubaix Grand Hotel Roubaix
Mercure Lille Roubaix Grand Hotel Hotel Roubaix

Frequently asked questions

Is Mercure Lille Roubaix Grand Hotel currently open?
The property is closed between 29 July and 18 August.
How much does it cost to stay at Mercure Lille Roubaix Grand Hotel?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at Mercure Lille Roubaix Grand Hotel on 24 February 2023 start from €101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Mercure Lille Roubaix Grand Hotel offer free cancellation for a full refund?
Yes, Mercure Lille Roubaix Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Lille Roubaix Grand Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Lille Roubaix Grand Hotel?
Yes, cats and dogs are welcome. There's a charge of EUR 10 per pet, per night.
Is parking offered on site at Mercure Lille Roubaix Grand Hotel?
Yes. Self-parking costs EUR 10.00 per day. Parking spaces may be limited. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Mercure Lille Roubaix Grand Hotel?
You can check in from noon - 5:30 AM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Mercure Lille Roubaix Grand Hotel?
No, this hotel doesn't have a casino, but Casino Barriere Lille (18-min drive) is nearby.
What is there to do at Mercure Lille Roubaix Grand Hotel and nearby?
Mercure Lille Roubaix Grand Hotel has a sauna and a steam room.
Are there restaurants at or near Mercure Lille Roubaix Grand Hotel?
Yes, Le Vieil Abreuvoir offers French cuisine. Nearby restaurants include Petrus (3-min walk), La Petite Cour (3-min walk) and Le turquoise (5-min walk).
What's the area around Mercure Lille Roubaix Grand Hotel like?
Mercure Lille Roubaix Grand Hotel is in the heart of Roubaix, a short 2-minute walk from Roubaix Grand Place Station and 2 minutes' walk from City Hall Roubaix. Travellers recommend the hotel for its central location.

Reviews

8.2

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice stay in Roubaix
We had a brief but great stay here. We arrived in the morning after taking an early Eurostar and were thrilled to be able to check in early for a nap! The hotel was quite nice and clean and comfortable and has a perfect location. It's located right off of a nice square in Roubaix, and it's close to the metro that takes you directly to and from the Lille city center. We didn't pay for the breakfast, but it looked nice. All in all would recommend as an option in the Lille area!
Kevin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good Hotel, but ....
Nice hotel in centre of Roubaix. However, I have 2 gripes. I needed a secure car park but the car park at the hotel was completely impracticable. It was so narrow that I couldn't even get small VW car through the entrance to underground car park with the wing mirrors folded in. The second gripe is the lack of restaurant facilities. We arrived on Sunday evening & with all local restaurants closed for Sunday night, we wanted to eat at hotel, but the restaurant is closed at weekends!! Both these gripes should have been explained on the hotel website
John, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

5-night family trip
Verified Expedia guest review

4/10 Fair

Noisy noisy stay
It wasn’t great comfort-wise. I could hear people walking up and down the corridor outside. I could hear the lorries reversing early morning. The room service woke me up for the breakfast which I didn’t order, turned out it was for someone else! Room was too warm, and the air conditioner did not seem to do anything. However, the staff were friendly, and the breakfast buffet was sumptuous.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel. Gréât location and good food
Desmond, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Richard, 1-night trip
Verified Hotels.com guest review

8/10 Very good

This hotel is in a very quiet area
Area was too quiet, far from the center
Darja, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Location of the hotel was suitable for our needs. Parking was on street and could have been difficult if it had been busy. However, we were fortunate enough to be allowed to park outside the Hotel. There were unfortunately a few niggly issues with our room. Albeit, overall the hotel was clean and comfortable. The air conditioning not being switched on because it was considered not to be hot enough created a problem with sleep. The bathroom door did not shut.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very clean, the staff very friendly, the food at the restaurant very good. Easy to reach by metro and tram.
4-night family trip
Verified Expedia guest review

6/10 Good

I have stayed in many other Mercure properties, this was in poor condition, Room switches was worn and looked from a war zone !! No bottle water !!! I have stayed in cheaper properties and they offered complimentary water bottles... esp when you check in late it's difficult to go out and buy !! Weak Internet signals.
2-night trip
Verified Expedia guest review