Choose dates to view prices

Mark Hotel

Photo gallery for Mark Hotel

Front of property
Seasonal outdoor pool, open 9:30 AM to 9:30 PM, pool umbrellas
Seasonal outdoor pool, open 9:30 AM to 9:30 PM, pool umbrellas
Seasonal outdoor pool, open 9:30 AM to 9:30 PM, pool umbrellas
xxxStandard Triple Room, 1 Bedroom, Sea Viewxxx | Balcony

Overview of Mark Hotel

Mark Hotel

2.5-star property
Beach resort in Heraklion with water park, restaurant

6.0/10 Good

71 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Air conditioning
Map
Evrou 19, Heraklion, Crete Island, 71303

About this area

What's nearby

  • Heraklion Port - 17 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 14 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Mitato - 14 min walk
  • Aris Katerina - 17 min walk
  • Rouga tou Mpaoula - 3 min drive
  • Mavros katis - 3 min drive
  • Creta - 4 min drive

About this property

Mark Hotel

At Mark Hotel, you can spend time at the beach enjoying the shade from a beach umbrella, plus you'll be 2.9 mi (4.6 km) from Heraklion Port. Guests in the mood for pampering can indulge in massages, facials and manicures and pedicures, and the water park provides fun for everyone. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other features include a poolside bar, a seasonal outdoor pool and a children's pool.

Languages

English, French, German, Greek, Italian, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 40 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 1:00 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 7:30 AM - 1:00 AM
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 11 lb per pet)*
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Area shuttle within 150 meters*

Other information

  • Designated smoking areas
  • Clothing optional (nudity permitted in public areas)

Property amenities

Food and drink

  • Continental breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • BBQs
  • Shared fridge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Horse riding/hire
  • Boat tours
  • Karaoke
  • Pool table
  • Beach access
  • Discount at nearby fitness centre
  • Bike rentals nearby
  • Scooter/moped hire nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1992
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Seasonal outdoor pool
  • Water park access (surcharge)
  • Massage/treatment rooms

Accessibility

  • Lift

Languages

  • English
  • French
  • German
  • Greek
  • Italian
  • Russian
  • Spanish

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Bath or shower
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 0.50 per accommodation, per night
  • Airport shuttle transfer per adult: EUR 25 (one-way)
  • Transfer service fee per child: EUR 0 (one-way)

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 5 for adults and EUR 3 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 25 per vehicle (one-way)
  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of EUR 3

Renovations and closures

The following facilities will be closed during July, August, September, October, November and December:
  • Swimming pool

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Airport shuttle service for children up to age 2 costs EUR 0 (one-way)

Pets

  • Pets are allowed for an extra charge of EUR 5 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:30 AM to 9:30 PM
  • The seasonal pool is open from April to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Policies

Clothing is optional at this property.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a first aid kit on site.

This property accepts major credit cards.

Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Property registration number 1039K011A2952301

Also known as

Park Hotel Heraklion
Park Heraklion
Park Hotel
Mark Hotel Resort
Mark Hotel Heraklion
Mark Hotel Resort Heraklion

Frequently asked questions

Does Mark Hotel offer free cancellation for a full refund?
Yes, Mark Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mark Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mark Hotel?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9:30 AM to 9:30 PM.
Are pets allowed at Mark Hotel?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 11 lb per pet. There's a charge of EUR 5 per pet, per night.
Is parking offered on site at Mark Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Mark Hotel?
Yes, an airport shuttle is available. The charge is EUR 25 per vehicle one-way.
What are the check-in and check-out times at Mark Hotel?
You can check in from 1:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Mark Hotel and nearby?
Have fun with on-site activities such as horse riding and boat tours. Enjoy amenities such as a water park and a garden.
Are there restaurants at or near Mark Hotel?
Yes, there's an on-site restaurant that offers local cuisine. Nearby restaurants include Mitato (14-min walk), Petousis Restaurant (2 mi) and Pepe Nero (2.1 mi).
Does Mark Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Mark Hotel like?
Mark Hotel is a short 18-minute walk from Ammoudara Beach and 9 minutes' walk from Pankritio Stadium.

Reviews

6.0

Good

6.5/10

Cleanliness

6.6/10

Staff & service

4.5/10

Amenities

5.5/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Poor

Worst shower ever been in. Door you had to slam to close and wake everyone up breakfast below average to far to go anywhere by walking
Emmanuel, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

4/10 Fair

Disappointing
This room had no extras, but the bare minimum of what is needed for an overnight stay. The bed was not very comfortable and likely needs to be replaced. The shower was basically right beside the toilet, but it was hot.
Verified Expedia guest review

6/10 Good

Hostel-like.Very close to beach.
Park Hotel is only a 10 minute walking distance from the beautiful beach. There is wifi in the rooms and the staff is very friendly and family oriented. The hotel is more like a hostel with limited space and a tiny bathroom. The beds are okay and there is a balcony. It was perfect for my one-night stay as a last resort.
Verified Expedia guest review

4/10 Fair

Overpriced and grim!
We thought this was the hotel where we had stayed 50 years ago (yes,really!), but it clearly was not! Very dark and grim lobby---rooms need new lighting (bathroom light flickered all night). Friendly and helpful staff, but overpriced.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

10/10 Exceptional

very kind service.
in reception, he is really kind to infrom.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

4/10 Fair

Verified Hotels.com guest review

6/10 Good

Nice hotel
hello, for those of you who are looking for a place to stay in Herklion in case you are in a transfer or something then this is a good hotel.. not expensive and very basic.. the workers are nice. but it is not a hotel to spend there time and enjoy the staying in the hotel..
Verified Hotels.com guest review