All hotels in Tulum, Quintana Roo, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Xibalba Hotel, Tulum

3 stars
Calle Andromeda Mza 7 Lte 7entre Calle Libra y Calle Geminis, TulumQROO77780Mexico, 800-491-6126
Best Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
  • Cancun, Quintana Roo (CUN-Cancun Intl.) 89-min drive; 72.8 miles/117.1 km
  • Free self parking
Excellent4.1 / 5
  • Awesome short stay, close to ruins, shopping, bus terminal & food.Jul 19, 2016
  • Location is great, staff too - breakfast is perfect. Balcony is the highlight, there is…May 12, 2016
16See all 16 Hotels.com reviews
From 64 reviewsTripAdvisor Traveller Rating

Xibalba Hotel, Tulum

Hotel Info: 866-539-8117

from $78
  • Premium Triple Room
  • Comfort Triple Room, Accessible, Ground Floor
  • Standard Room
  • Standard Room
  • Premium Triple Room
  • Family Triple Room, Accessible
  • Premium Twin Room
  • Standard Room, 1 King Bed
  • Premium Triple Room
  • Premium Double Room

At a glance

Key facts

Hotel size

  • This hotel has 7 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
The front desk is open daily from 8 AM - 7 PM
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

In the hotel

Food and drink
  • Free full breakfast daily
  • Barbecue grills
Things to do
  • Outdoor pool
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Snorkeling nearby
Working away
  • One meeting room
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Recent reviews

Excellent 4.1 /5 from 16 reviews

Xibalba Hotel, Tulum
Good3.0 / 5
Nice appearance, but lacking in some areas
The desk clerk was friendly and helpful about the location of the bus station, where to go to hail a taxi, and with suggestions for restaurants. The free breakfast in an upstairs open-air dining area was very nice. Our room, however, did not allow us to get a good night's sleep. The bed mattress was nearly as hard as the floor. The AC worked, but was excessively loud and the remote control had as many buttons with obscure symbols as a cable controller. The fan above the bed had two setting: off and helicopter take-off. There were windows, but no screens on them. We ended up using the AC and frequently waking up to turn it off because of its noise.
1 night family trip
Xibalba Hotel, Tulum
Outstanding5.0 / 5
Excellent Service
We stayed in Tulum for two nights and we are so glad we chose the Xibalba. Richie (the owner) made us feel very well taken care of and gave us lots of information about local cenotes. My kids loved this place, the pool was a nice little retreat. The room was immaculate and contained two huge king beds and a twin. The breakfast offered under the palapa on the roof was wonderful and they will make you scrambled eggs with whatever ingredients you like.The location is right in the twon and it is easy to walk to restaurants and shops. There is a night watchman on site all night as well. If we ever go back to Tulum we would definitely stay here again. Very safe and clean.
2 night trip
Xibalba Hotel, Tulum
Good3.0 / 5
Nice enough, but...
Xibalba Hotel is in a great location, on a quiet street close to restaurants, shopping and the bike path to the beach. The rooms are very basic, no TV, weak Wifi, no mini-fridge, no hairdryer, no toiletries other than hand soap, but it was clean and comfortable with a big bathroom, good shower and free bottled water. We would have preferred not to use the air conditioner at night but there were no screens on the windows so leaving them open was not an option. The breakfast was very nice and included granola, yogurt, fresh fruit, eggs any style, ham, juice and coffee. The two staff who we met, Tomas and the housekeeper/breakfast server were pleasant and helpful. The ground are very pretty and well-kept, but the pool was murky and covered in debris so we didn't do much swimming, although we did enjoy sitting around the pool at the end of a busy day. However it is clear that the hotel is geared for the diving community, and when the divers return around 4:00 p.m. the pool area becomes a rinsing off, drying area for scuba equipment. There are only four lounge chairs and two were covered in laundry and one with scuba gear. It is also a little noisy early in the morning when the divers are having breakfast and packing up equipment. Otherwise, the hotel is very quiet. We found the hotel to be just okay, but guests who are divers probably enjoy it much more.
3 night romance trip

See all reviews

Xibalba Hotel, Tulum

Is the description of this hotel not correct? Tell us