All hotels in Shepton Mallet, England, United Kingdom
1 room, 2 adults

Charlton House Spa Hotel, Shepton Mallet

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
near GlastonburyShepton MalletEnglandBA4 4PRUnited Kingdom

4-star hotel in Shepton Mallet with spa, restaurant
  • Free WiFi and free parking
  • Collect nightsFor every 10 nights, get 1 free!
Fabulous8.8
Wellness Area
Great wellness & sports facilities
Vibe
Awesome vibe
Amenities
Great amenities
Location
Location is ok
90See all 90 Hotels.com reviews
From 1,182 reviewsTripAdvisor Traveller Rating

Charlton House Spa Hotel, Shepton Mallet

from $113
  • Basic Double Room
  • Double Room
  • Standard Double Room
  • Deluxe Double Room
  • Superior Double Room
  • Deluxe Double Room
  • Family Suite

At a glance

Key facts

Hotel size

  • This hotel has 28 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Health club
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Free newspapers in lobby
  • Wedding services
Facilities
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • DVD player
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Charlton House Spa Hotel, Shepton Mallet’s small print

Also known as

  • Charlton House Hotel
  • Charlton House Spa Hotel
  • Charlton House Spa Hotel Shepton Mallet
  • Charlton House Spa Shepton Mallet
  • Charlton Spa Hotel
  • Bannatyne`s Charlton House Hotel Shepton Mallet
  • Bannatyne's Charlton House Spa Hotel Shepton Mallet, Somerset
  • Charlton Hotel Shepton Mallet
  • Charlton House Spa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 16 years old are not allowed in the spa.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Facility access costs GBP 10.00 per person, per night. Facilities include fitness facilities, a sauna, a spa, and a spa tub.

Rollaway beds are available for GBP 30.00 per day

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Charlton House Spa Hotel, Shepton Mallet

Landmarks

  • Kilver Court - 14 min walk
  • Royal Bath and West Showground - 2.5 mi / 4.1 km
  • Wells Cathedral - 6.9 mi / 11.1 km
  • Wookey Hole - 9.3 mi / 15 km
  • Downside Abbey - 6.2 mi / 9.9 km
  • Wells Bishop's Palace - 7.1 mi / 11.5 km
  • Nunney Castle - 7.5 mi / 12.1 km
  • Hauser and Wirth Somerset - 7.7 mi / 12.3 km

Getting around

  • Bristol (BRS-Bristol Intl.) - 37 min drive
  • Castle Cary Station - 11 min drive
  • Bruton Station - 16 min drive
  • Frome Station - 19 min drive
  • Free self parking
  • Airport shuttle (surcharge)

Recent reviews

Fabulous 8.8 From 90 reviews

Charlton House Spa Hotel, Shepton Mallet
Exceptional10.0
Whish I lived there full time
Best place for couples to stay, has a beautiful spa, great restaurant, in a perfect English setting. The people are great from the restaurant personnel to the front desk. I stayed one night in the traditional room and loved it, drove back from bath uk to stay another night , I was given the contemporary room and loved it even more . Amazing place . Breakfast is included and it's not your average continental, but a a la cart choice.
luis, us1 night romance trip
Charlton House Spa Hotel, Shepton Mallet
Exceptional10.0
Relaxing night even if it was for work
Really enjoyed this relaxing hotel Great rooms, service and wifi. Personally think the food is too expensive. But would recommend
Simon, gb1 night trip
Charlton House Spa Hotel, Shepton Mallet
Fair4.0
Water was also in the kettle I don’t know how long it was there for
adam, gb1 night trip
Charlton House Spa Hotel, Shepton Mallet
Good6.0
Mixed feelings
Stayed before but hotel is starting to look in need of decorating and replacing of soft furnishings. Mixed opinion on service reception and bar area I was looked after very well. Morning breakfast was more awkward service and sparse. Do note that you will charged £10 extra for using gym/spa, this was surprising as in 18years of business travel I have never come across this before.
A Traveler, gb1 night trip
Charlton House Spa Hotel, Shepton Mallet
Good6.0
Room 12 where are you???
This hotel has possibilities but it is a little faded ... and needs some tlc. The receptionist when I arrived was offhand and a bit snooty, although the other staff were really friendly, especially those in the restaurant. My room was way up in the attic. The fire drill said meet outside room 12, but there was no room 12 as they are all now called names instead, so this was way out of date. One of the blinds in the room was broken, as was the shelf in the bathroom. There were not many plugs in the room, and I had to plug the kettle in on the floor. I’m not sure how one was supposed to fill the kettle, as the basin was too small to get the kettle under the tap to fill. The shower was hot, but the drain needs attention as it did not drain away too well and we almost had a flood. I had a good meal in the restaurant and the waiting staff were very friendly. There is plenty of off road parking, and set in nice grounds, there is a spa, but what the website had failed to mention is that when you book through anyone other than the hotel themselves, there is a £10 extra charge for using the facilities, which was poor.
A, gb1 night trip

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Charlton House Spa Hotel, Shepton Mallet

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