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Balkan Jewel Resort, Bansko

3.5 stars
Razlog ValleyBansko2760Bulgaria, 800-491-6126
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Excellent4.5 / 5
Service
Fantastic service
Location
Great location
Room
Great room
Wellness
Sufficient wellness & sports facilities
12See all 12 Hotels.com reviews
From 206 reviewsTripAdvisor Traveller Rating

Balkan Jewel Resort, Bansko

Hotel Info: 866-539-8117

from $22
  • Apartment, 2 Bedrooms (sleeps 4)
  • Standard Apartment, 2 Bedrooms
  • Apartment, 1 Bedroom (sleeps 2)
  • Studio (sleeps 2)

At a glance

Key facts

Hotel size

  • This hotel has 160 rooms

Arriving/leaving

  • Check-in time 2 PM-11 PM
  • Check-out time is noon
The front desk is open daily from 7 AM - 11 PM
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. A printed booking confirmation must be presented at check-in. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Free area shuttle within 5 km

  • Free ski shuttle

  • Free shopping center shuttle

Also known as

  • Balkan Jewel
  • Balkan Jewel Resort by Diamond Resorts
  • Balkan Jewel Bansko
  • Balkan Jewel Resort
  • Balkan Jewel Resort Bansko
  • Balkan Resort
  • Balkan Jewel Resort Diamond Resorts Bansko
  • Balkan Jewel Resort Diamond Resorts
  • Balkan Jewel Diamond Resorts Bansko
  • Balkan Jewel Diamond Resorts

Policies

Guests must contact this hotel after booking to reserve a wheelchair accessible unit, sofa bed linens, terrace, or fireplace. Please contact the office using the information on the reservation confirmation received after booking.
The maximum number of cots/cribs in a room is 1. Please contact the office using the information on the reservation confirmation received after booking.
Please note that there are additional fees associated with the use of this property's leisure center and resort facilities. For more details, please contact the office using the information on the reservation confirmation received after booking.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Breakage deposit: EUR 100 per stay

Optional extras

Late check-out can be arranged for an extra charge

Breakfast is offered for an extra charge of EUR 4 for adults and EUR 2 for children (approximately)

Cribs/Infant beds are available for EUR 2.50 per day

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Free ski shuttle
  • Ski storage
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Outdoor pool
  • Ski passes available
  • Spa tub
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • Conference space
  • One meeting room
  • Computer station
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe

Special features

Ski

  • Ski passes available
  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Ski equipment rentals on site
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room
  • Bicycle rentals on site
  • Horse riding/rental on site
  • Playground on site
  • Ski equipment rentals on site

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Ski lessons available nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby

Balkan Jewel Resort, Bansko’s small print

Also known as

  • Balkan Jewel
  • Balkan Jewel Resort by Diamond Resorts
  • Balkan Jewel Bansko
  • Balkan Jewel Resort
  • Balkan Jewel Resort Bansko
  • Balkan Resort
  • Balkan Jewel Resort Diamond Resorts Bansko
  • Balkan Jewel Resort Diamond Resorts
  • Balkan Jewel Diamond Resorts Bansko
  • Balkan Jewel Diamond Resorts

Policies

Guests must contact this hotel after booking to reserve a wheelchair accessible unit, sofa bed linens, terrace, or fireplace. Please contact the office using the information on the reservation confirmation received after booking.
The maximum number of cots/cribs in a room is 1. Please contact the office using the information on the reservation confirmation received after booking.
Please note that there are additional fees associated with the use of this property's leisure center and resort facilities. For more details, please contact the office using the information on the reservation confirmation received after booking.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Breakage deposit: EUR 100 per stay

Optional extras

Late check-out can be arranged for an extra charge

Breakfast is offered for an extra charge of EUR 4 for adults and EUR 2 for children (approximately)

Cribs/Infant beds are available for EUR 2.50 per day

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 12 reviews

Balkan Jewel Resort, Bansko
Outstanding5.0 / 5
What an amazing, fantastic experience!
Our stay at the Balkan Jewel Resort was an amazing experience, so relaxing and so delightful! The hotel is very modern, spotlessly clean and filled with all the amenities you need. We stayed at the Amber building and had a marvelous view of the Pirin mountains and our room was very nicely decorated. The room, which was the smallest one offered, was huge, with a large bathroom and a very spacious balcony. The kitchenette is very well equipped and the fridge is quite big. The spa and the newly opened indoor pool are excellent, we used them every day, they were very clean and relaxing! The hotel staff are very friendly and accommodating and an additional bonus to our stay was the free shuttle service to Bansko and other places, which we used a lot. The game room area is very good and we played a lot of pool in the evenings. The hiking trails start at the vicinity of the hotel and there's a golf course just above it. All in all, we can't wait to go back to the Balkan Jewel, which is an excellent value for money and gives you so much luxury and comfort! A big thanks to all the folks who work there, that made our stay so amazing!
8 night romance trip
Balkan Jewel Resort, Bansko
Outstanding5.0 / 5
Excellent stay
Amazing. Everything was perfect.
3 night family trip
Balkan Jewel Resort, Bansko
Outstanding5.0 / 5
Amazing stay
Everything was amazing. The only bad thing was that on the day when we were leaving the guy at the reception charged us for the bathtubs for the pool. He told us that it is not a deposit, but a charge for using them. Our friends were staying at the same time in the hotel and the girl at the reception returned their deposit for the bathtubs. It was obvious that he is not following the same policy, whether it was for his personal interest or no, I would recommend that the hotel makes sure that employees refrain from such behavior, as our stay was really amazing and it is sad that things like this ruin both the reputation and all the hard work that a lot of other staff put into.
2 night family trip
Balkan Jewel Resort, Bansko
Outstanding5.0 / 5
The Balkan Jewel was amazing! we loved it. Went in summer to hike in the Pirin Mountains - the location is good for this, but it is very quiet around which suited us (not many restaurants/bars in summer). The room was lovely and great views from the balcony, the staff were really friendly. We had a massage and it was amazing - the guy really knew what he was doing, probably the best sports massage I've had in years and I go often. Only negative was the food in restuarant wasn't amazing, frozen pizza I'm sure, but you have a little kitchen so can just cook your own. I'm looking forward to going back next year!
2 night trip with friends
Balkan Jewel Resort, Bansko
Outstanding5.0 / 5
Nice nice hotel
Very kind people on reception desk , in the restorant and beautifull view from my room
2 night trip

See all reviews

Balkan Jewel Resort, Bansko

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