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Hotel Chez Swann, Montreal

4 stars
1444 rue DrummondMontrealQCH3G 1V9Canada, 800-491-6126
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Excellent4.3 / 5
Location
Great location
Value
Best value for money
Service
Fantastic service
Vibe
Awesome vibe
275See all 275 Hotels.com reviews
From 415 reviewsTripAdvisor Traveller Rating

Hotel Chez Swann, Montreal

Hotel Info: 866-539-8117

from $130
  • Junior Suite, 1 King Bed
  • Suite, 1 King or 1 Queen Bed
  • Junior Suite, 2 Queen Beds
  • Standard Room, 1 King or 1 Queen Bed

At a glance

Key facts

Hotel size

  • This hotel has 23 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking *

  • Extended parking

Other information

  • Smoke-free property

Also known as

  • Chez Swann
  • Chez Swann Hotel
  • Chez Swann Montreal
  • Hotel Chez Swann
  • Hotel Chez Swann Montreal
  • Hotel Swann
  • Swann Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: CAD 200 per stay

Optional extras

Self parking costs CAD 32 per night

Rollaway beds are available for CAD 35 per night

Cribs/Infant beds are available for CAD 35 per night

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
Working away
  • Conference space
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1919
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Le Pois Penché - This brasserie specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Hotel Chez Swann, Montreal’s small print

Also known as

  • Chez Swann
  • Chez Swann Hotel
  • Chez Swann Montreal
  • Hotel Chez Swann
  • Hotel Chez Swann Montreal
  • Hotel Swann
  • Swann Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: CAD 200 per stay

Optional extras

Self parking costs CAD 32 per night

Rollaway beds are available for CAD 35 per night

Cribs/Infant beds are available for CAD 35 per night

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 275 reviews

Hotel Chez Swann, Montreal
Outstanding5.0 / 5
Amazing secret find
I very much enjoyed my stay. I would highly recommend it for a great romantic city getaway with your significant other. The customer service was outstanding. I enjoyed the resturaunt very much while sitting on the patio. Great for a getaway without kids
3 night business trip
Hotel Chez Swann, Montreal
Outstanding5.0 / 5
a boutique jewel
Wonderful great staff..location..room..restaurant is a must!
3 night romance trip
Hotel Chez Swann, Montreal
Excellent4.0 / 5
My hotel of choice for Montreal
Having stayed here before I knew I had to return to Hotel Chez Swann. Hotel is small and on a quiet street. It, however, is near shopping on Ste-Catherine's, cafes/pubs on Rues Bishop and Crescent, and an easy walk to the Bell Centre for hockey games (or concerts). The Metro (subway) is a short distance away as is the Underground City. Included breakfast is more than adequate - cereal, yogurt, croissants, fruit and coffee/tea. The showers are (in)famous; I wish I had one of these at home! Beds are super comfortable and wifi service is good. Phone calls within Canada and the United States are free; great for work or keeping in touch with family when your cell service doesn't work. I did have two complaints this trip. I sent two emails to their info email, neither of which were ever acknowledged. I asked for a room with a skylight. I did get the top floor but got room 310 which did not have a skylight. In fact the front desk acknowledged it was one of the darkest rooms. I found it hard to get motivated when it was dark and I had no idea of weather. Room also overlooks lobby which a few times was noisy. Room 304 which I had last year was so much better. Staff at hotel is very nice. Everyone is bilingual. I really appreciate that there was no problem checking in at 3am after mechanical problems with my flight. If I make it back to Montreal, I will certainly stay at the Hotel Chez Swann.
7 night trip
Hotel Chez Swann, Montreal
Outstanding5.0 / 5
Small, boutique hotel with a cool vibe
They need to get onboard with having small fridges in the rooms and putting coffee makers in there too. It was clean, staff was wonderful (especially Nikki and Jaimie who should both get raises), the restaurant next door for breakfast was lovely and the owner was very nice and welcoming. Loved the hotel and it's quaintness. They couldn't be nicer or more helpful with all your needs/wants. Extremely comfortable too!
2 night romance trip
Hotel Chez Swann, Montreal
Poor1.0 / 5
Extremely disappointing
disappointing. Their claim of a 4 star rating is unjustified. I had to change rooms twice as did my friend. One room had no hot water, two rooms had broken thermostats leaving rooms like a sauna. Broken grab bar in bathroom. Frayed towels. Free breakfast was marginal for a continental breakfast. One day hotel room was not cleaned at all, the next day I received new towels but bed not made and sink not wiped out. Manager was not available when problems occurred and the friendly staff had no power to remedy the situation. Their restaurant bar charged Three times what one glass of house red wine would cost. Twice as much as in New York City. For a 23 room hotel, they had more issues than would be expected. Hopefully they will pay better attention to details in the future. At check out the manager offered a small compensation. He listened, hopefully our experience was a rare event.
4 night trip with friends

See all reviews

Hotel Chez Swann, Montreal

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