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Hotel Himmelrich, Kriens

3 stars
Schattenbergstrasse 107KriensLU6010Switzerland, 800-491-6126
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2.9 / 5
Service
Service could be improved
Room
Room needs to be redecorated
Cleanliness
Could use a good cleaning
Vibe
Vibe is not too good
147See all 147 Hotels.com reviews
From 143 reviewsTripAdvisor Traveller Rating

Hotel Himmelrich, Kriens

Hotel Info: 866-539-8117

from $47
  • Standard Single Room, Balcony
  • Standard Double or Twin Room, Balcony, Mountain View
  • Standard Triple Room, Balcony
  • Standard Quadruple Room, Balcony
  • Standard Double or Twin Room, Balcony, Lake View

At a glance

Key facts

Hotel size

  • This hotel has 27 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Restrictions apply *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Extended parking

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Himmelrich Hotel
  • Himmelrich Kriens
  • Hotel Himmelrich
  • Hotel Himmelrich Kriens
  • Hotel Himmelrich Kriens, Canton Of Lucerne, Switzerland

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 2.00 per person, per night

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Breakfast is offered for an extra charge of CHF 15 per person (approximately)

Pets are allowed for an extra charge of CHF 15 per pet, per night

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Ski storage
Working away
  • Conference space size (feet) - 215
  • Conference space size (meters) - 20
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

In the room

Sleep well
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping

Hotel Himmelrich, Kriens’s small print

Also known as

  • Himmelrich Hotel
  • Himmelrich Kriens
  • Hotel Himmelrich
  • Hotel Himmelrich Kriens
  • Hotel Himmelrich Kriens, Canton Of Lucerne, Switzerland

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 2.00 per person, per night

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Breakfast is offered for an extra charge of CHF 15 per person (approximately)

Pets are allowed for an extra charge of CHF 15 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.9 /5 from 147 reviews

Hotel Himmelrich, Kriens
Fair2.0 / 5
Great view, appears nice but really not that great
Looks very nice, but once you settle in you realize it appears that way but is very poor quality. Not only is it way up the mountain on a one lane road but it is falling apart. We had leaking water from the roof, down the wall onto the floor. I woke up to dripping water on the floor. The wall had long term water damage that they obviously didn't care to fix. You can easily hear people through all walls and was very difficult to feel like you had any privacy. IF you just want a place sleep with a good view then this is great. If you want and expect some of the comforts then please pay more and stay elsewhere.
1 night romance trip
Hotel Himmelrich, Kriens
Poor1.0 / 5
Go see the view, but don't stay in the hotel.
The view was spectacular, but unfortunately the only good part. Was lied to about malfunctioning heat only to learn they simply chose not to turn it on until October. Shower was broken and not fixed until close to midnight. Was supposed to get free breakfast which didn't happen. Worst of all no one seemed to be concerned about our displeasure.
1 night family trip
Hotel Himmelrich, Kriens
Good3.0 / 5
good view but poor service/not friendly staff
I chose this hotel for their view. Other than that I didn't expect too much because of their inexpensive price. Room was a little depressing and the front staff was not nice and not helpful. I went a cafe downstairs to have a breakfast in the morning and I was told to come back 1 hour later though there were other customers eating at the cafe already. I asked them why? the sign says it's open at 7am, but they still refused me. I asked them again to tell me what is the reason why they won't let me in, then they told me that breakfast for korean tour group starts at 8am.. I was traveling alone and I'm not korean.. They just decided, even without asking me, I was Korean who was in that tour group just because I'm asian. I found it pretty rude. It seemed like those young employee were students who were working there as summer job or internship or something like that..
1 night trip
Hotel Himmelrich, Kriens
Excellent4.0 / 5
View was worth inconvenience.
The location makes this a wonderful place to stay. It appeared that some renovations were planned and not completed when we were there. Staff were helpful but not experts on readiness. We would stay again but we don't expect 5 stars at this level of cost.
1 night romance trip
Hotel Himmelrich, Kriens
Good3.0 / 5
not the best experience
We went to this hotel late at night and it was a little difficult to find. It is on top of a hill where the road is a very narrow one way road. If another car is coming up or down you literally have no room to pull to the side. That part was an adventure. Luckily the Hotel had their outside of the hotel lit up otherwise we would have never found this hotel. After we checked in and went back to town to eat we came back and the lights of the hotel were off. The worst part of the hotel for us was the internet is only in the lobby and it did not even work in the lobby. The staff was not helpful at all with the internet problem. I needed the internet for work and that was very inconvenient. The interior of the hotel was pretty old and not impressive, but for the price of the hotel in comparison to what is around in the area what do you expect. We stayed in a hotel called victoria outside of interlaken the next day and wished we would have stayed there both nights. It was a little bit more expensive but was night and day different.
1 night trip

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Hotel Himmelrich, Kriens

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