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The Orchard Cebu Hotel & Suites

Photo gallery for The Orchard Cebu Hotel & Suites

Exterior
Deluxe Room | Minibar, in-room safe, desk, rollaway beds
Minibar, in-room safe, desk, rollaway beds
Deluxe Room | Minibar, in-room safe, desk, rollaway beds
Minibar, in-room safe, desk, rollaway beds

Overview of The Orchard Cebu Hotel & Suites

The Orchard Cebu Hotel & Suites

3.0 star property
3-star hotel in Mandaue with 2 restaurants and bar/lounge

6.8/10 Good

146 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
A.S. Fortuna Street, Bakilid, Mandaue, Cebu, 6014

Room options

About this area

What's nearby

  • In Bakilid
  • SM City Cebu - 12 min drive
  • SM Seaside City Cebu - 25 min drive

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 25 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Restaurants

  • Chowking - 2 min walk
  • Japanese Restaurant Matsunoya - 3 min walk
  • Tao Yuan Seafood Restaurant - 4 min walk
  • Snakyard - 5 min walk
  • Sugbahan - 7 min walk

About this property

The Orchard Cebu Hotel & Suites

The Orchard Cebu Hotel & Suites offers an airport shuttle (available 24 hours) for PHP 950 per vehicle one-way. Guests can indulge in Swedish massages, then grab a bite to eat at one of the 2 restaurants. Other highlights include a bar/lounge and a garden. The helpful staff and location get good marks from fellow travellers.

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Ferry terminal shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business centre
  • Meeting rooms
  • Conference centre (2691 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Spa services

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Grab bar near toilet

Languages

  • English
  • Filipino

Room amenities

Be entertained

  • 21-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include Swedish massages and massages.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of PHP 200 per person (approximately)
  • Airport shuttle service is offered for an extra charge of PHP 950 per vehicle (one-way)
  • Ferry terminal shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for PHP 900.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Cebu Orchard Hotel
Orchard Cebu
Orchard Cebu Hotel
Orchard Hotel Cebu
The Orchard Cebu Hotel & Suites Cebu Island/Mandaue
The Orchard Cebu Hotel And Suites
The Orchard Cebu Hotel Mandaue
Orchard Cebu Hotel Mandaue
Orchard Cebu Mandaue
The Orchard Cebu & Suites
The Orchard Cebu Hotel & Suites Hotel
The Orchard Cebu Hotel & Suites Mandaue
The Orchard Cebu Hotel & Suites Hotel Mandaue

Frequently asked questions

Does The Orchard Cebu Hotel & Suites offer free cancellation for a full refund?
Yes, The Orchard Cebu Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Orchard Cebu Hotel & Suites?
As of 30 Nov 2022, prices found for a 1-night stay for 2 adults at The Orchard Cebu Hotel & Suites on 1 Dec 2022 start from $34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Orchard Cebu Hotel & Suites?
This property confirms that disinfectant is used to clean the property and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Orchard Cebu Hotel & Suites?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Orchard Cebu Hotel & Suites?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by The Orchard Cebu Hotel & Suites?
Yes, an airport shuttle is available. The charge is PHP 950 per vehicle one-way.
What are the check-in and check-out times at The Orchard Cebu Hotel & Suites?
You can check in starting at 2:00 PM. Check-out time is noon.
Is there an on-site casino at The Orchard Cebu Hotel & Suites?
No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (18-min drive) is nearby.
What is there to do at The Orchard Cebu Hotel & Suites and nearby?
The Orchard Cebu Hotel & Suites has spa services and a garden.
Are there restaurants at or near The Orchard Cebu Hotel & Suites?
Yes, there are 2 on-site restaurants. Nearby restaurants include Japanese Restaurant Matsunoya (3-min walk), Tao Yuan Seafood Restaurant (4-min walk) and Snakyard (5-min walk).
What's the area around The Orchard Cebu Hotel & Suites like?
The Orchard Cebu Hotel & Suites is in Bakilid, a short 4-minute walk from J Centre Mall. Travellers say that this hotel is in a good location.

Overall score and ratings

6.8

Good

7.2/10

Cleanliness

7.7/10

Staff & service

8.7/10

Amenities

6.4/10

Property conditions & facilities

8/10 Very good

Hotel stay
a bit old different than picture on website
Jargalmaa, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Camille, 1-night business trip
Verified Hotels.com guest review

6/10 Good

It was okey. Breakfast was not what I expected. Your website showed property looked awesome but not in actuality. Staff were polite and courteous though.
3-night family trip
Verified Expedia guest review

8/10 Very good

The Exploration of the City of Cebu is an eye open
The ladies at the front desk and the security personnels are Very helpful in giving direction to the guest of the hotel.
Francisco, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Charist Ken, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

It was cool nice big size room ac only thing the phone was a little diffcult laundry was little high in cost
11-night trip
Verified Expedia guest review

8/10 Very good

We enjoy our stay , beautiful staff , place is not far in center as well
eduardo, 3-night family trip
Verified Hotels.com guest review

6/10 Good

The hotel staff was helpful,,,the water in the shower was only a hair above being cold. The worst breakfast in a hotel I've ever had. The room itself was ok for the money considering we only needed one night. Would like to have had a face cloth to use in the shower. The breakfast was really bad,,the best part was a couple pieces of toast.
1-night trip
Verified Travelocity guest review

2/10 Poor

RATS !!...with your buffet breakfast!!
Before booking this hotel consider if you don't mind sharing your breakfast buffet with RATS!.After watching a small cockroach crawling across my dining table at breakfast it kinda spoilt my dining experience on the first morning,but this was nothing compared to the horrors of the next morning. To be honest I was already annoyed by the lack of service regarding the wifi.We arrived at 1.30pm on the 13th December 2018,initially we got checked in fast and the room although dark with no real view,it was spacious and clean.I tried to connect to wifi,login denied.I tried a few more times,no luck.So I went to reception,the yoing lady behind desk gave me another printed login password.I tried it,nothing.I thought maybe it was my devise.Another guest was also having problems.The receptionist said she would reboot router.6 hours later after 50 attempts I gave up ,phoned reception again.She did not really offer any apology except saying she would reboot again.I finally got online 6.30 am next day! So,back to breakfast,first morning we went at 6.30am but already most things on offer were already cold,if only someone could invent something to put under the food container,you know ,like a candle.......so instead I ordered an omelette, I thought atleast that would be warm..? So 2nd morning whilst eating we saw 2 large rats run out a whole,I told staff but they didn't seem too concerned. Apon checkout I was told..."write what you like on Hotels.com review"by supervisor!
DAVID, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

The room was immaculate and room service was available every morning, but the breakfast that was served in the restaurant needs some variation, it was practically the same breakfast menu every morning
Mathias, 3-night trip
Verified Hotels.com guest review