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1 room, 2 adults

The Orchard Cebu Hotel & Suites, Mandaue

3-star3 stars
A.S. Fortuna Street, Bakilid, Mandaue, Cebu, 6014, Philippines

3-star hotel with 2 restaurants, near J Centre Mall
  • Free buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good7.0
Service
Fantastic service
Location
Great location
Room
Room is all right
Vibe
Vibe is not too good
46See all 46 Hotels.com reviews
From 85 reviews

TripAdvisor Traveller Rating

The Orchard Cebu Hotel & Suites, Mandaue

from $24
  • Standard Room
  • Deluxe Room

What’s around The Orchard Cebu Hotel & Suites, Mandaue

Landmarks

  • J Centre Mall - 4 min walk
  • City Time Square - 21 min walk
  • Mandaue City Hall - 23 min walk
  • Banilad Towncenter - 32 min walk
  • Gaisano Country Mall - 35 min walk
  • Cebu IT Park - 2.5 mi / 4 km
  • Cebu Business Park - 2.9 mi / 4.7 km
  • Cebu Country Club - 2.3 mi / 3.6 km

Getting around

  • Cebu (CEB-Mactan - Cebu Intl.) - 22 min drive
  • Free self parking
  • Limited parking
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Ferry terminal shuttle *

Parking

  • Free self parking (limited)
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Spa services on site
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 2691
  • Conference space size (meters) - 250
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom
Languages Spoken
  • English
  • Filipino

In the room

Home comforts
  • Air conditioning
  • Minibar
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 21-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

The Orchard Cebu Hotel & Suites, Mandaue’s small print

Also known as

  • Cebu Orchard Hotel
  • Orchard Cebu
  • Orchard Cebu Hotel
  • Orchard Hotel Cebu
  • The Orchard Cebu Hotel & Suites Cebu Island/Mandaue
  • The Orchard Cebu Hotel And Suites
  • The Orchard Cebu Hotel Mandaue
  • Orchard Cebu Hotel Mandaue
  • Orchard Cebu Mandaue

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for PHP 900 per night

Airport shuttle service is offered for an extra charge of PHP 950 per vehicle (one-way)

Ferry terminal shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.0 From 46 reviews

The Orchard Cebu Hotel & Suites, Mandaue
Very Good8.0
Traveler
1 night stay worked out perfectly...I would stay at the Orchard again....
, us1 night trip
The Orchard Cebu Hotel & Suites, Mandaue
Very Good8.0
wifi was not as stable as during my previous stays
Clyde, us1 night family trip
The Orchard Cebu Hotel & Suites, Mandaue
Very Good8.0
Awesome staff!!
Staff is very professional and friendly. The Room was clean but the window looks out to a wall and pipes. Decent value for your money.
, us1 night trip
The Orchard Cebu Hotel & Suites, Mandaue
Good6.0
Very nice for the price.
Even though the hotel was located on a busy street. The staff was very courteous and responsive to our needs. J Mall was within walking distance from the hotel. We were very pleased with our stay and we will book again on our next trip.
, us2 night trip
The Orchard Cebu Hotel & Suites, Mandaue
Poor2.0
RATS !!...with your buffet breakfast!!
Before booking this hotel consider if you don't mind sharing your breakfast buffet with RATS!.After watching a small cockroach crawling across my dining table at breakfast it kinda spoilt my dining experience on the first morning,but this was nothing compared to the horrors of the next morning. To be honest I was already annoyed by the lack of service regarding the wifi.We arrived at 1.30pm on the 13th December 2018,initially we got checked in fast and the room although dark with no real view,it was spacious and clean.I tried to connect to wifi,login denied.I tried a few more times,no luck.So I went to reception,the yoing lady behind desk gave me another printed login password.I tried it,nothing.I thought maybe it was my devise.Another guest was also having problems.The receptionist said she would reboot router.6 hours later after 50 attempts I gave up ,phoned reception again.She did not really offer any apology except saying she would reboot again.I finally got online 6.30 am next day! So,back to breakfast,first morning we went at 6.30am but already most things on offer were already cold,if only someone could invent something to put under the food container,you know ,like a candle.......so instead I ordered an omelette, I thought atleast that would be warm..? So 2nd morning whilst eating we saw 2 large rats run out a whole,I told staff but they didn't seem too concerned. Apon checkout I was told..."write what you like on Hotels.com review"by supervisor!
DAVID, gb2 night romance trip

See all reviews

The Orchard Cebu Hotel & Suites, Mandaue

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