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Mandarin Oriental, Canouan

Photo gallery for Mandarin Oriental, Canouan

On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, free pool cabanas, pool umbrellas

Overview of Mandarin Oriental, Canouan

Mandarin Oriental, Canouan

5.0 star property
Canouan Island beachfront resort with 4 restaurants, golf course

9.6/10 Exceptional

6 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is €1,220
Price available on 02/12/2022
Map
Carenage Bay, Canouan Island, VC0450

Room options

About this area

What's nearby

  • On the beach

Getting around

  • Canouan Island (CIW) - 13 min drive
  • Free airport shuttle

Restaurants

  • Tamarind Beach Bar - 3 min drive
  • Cinty's Place - 4 min drive
  • TBH - Pirate Cove Bar - 4 min drive
  • Glimpses Restaurant and Bar - 4 min drive
  • Sea Grapes Restaurant and Bar - 4 min drive

About this property

Mandarin Oriental, Canouan

At Mandarin Oriental, Canouan, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll have access to on-site windsurfing, sailing and kayaking. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Tides Bar and Grill, one of 4 restaurants, serves Caribbean cuisine and is open for dinner. Other highlights at this luxurious resort include a golf course, a free airport shuttle and a free kid's club. Fellow travellers say good things about the helpful staff.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 39 units
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Free airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–11 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Golfing
  • Kayaking
  • Sailing
  • Windsurfing
  • Shopping
  • Golfing nearby
  • Boat tours nearby
  • Scuba-diving nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour fitness centre
  • 18 holes of golf
  • Golf driving range on site
  • An outdoor pool
  • Full-service spa
  • 9 hot tubs
  • 3 outdoor tennis courts
  • Massage/treatment rooms

Accessibility

  • Wheelchair accessible
  • Lift
  • Wheelchair-accessible path of travel

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • IPad
  • 55-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

What to enjoy

  • In-room massage
  • Furnished balcony/patio
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Tides Bar and Grill – Overlooking the ocean, this restaurant specialises in Caribbean cuisine and only serves dinner. Reservations are required.
Asianne – Overlooking the ocean, this restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open selected days.
Lagoon Cafe – Overlooking the ocean, this restaurant specialises in international cuisine and only serves breakfast. Guests can enjoy al fresco dining (weather permitting). Open daily.
The Pool Bar – This poolside restaurant specialises in international cuisine and only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Turtles Bar – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 2.95 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of USD 50 per person (approximately)
  • Late checkout can be arranged for an extra charge of USD 50 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Facility access costs USD 3.00 per accommodation, per night
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Canouan Resort Carenage Bay Grenadines Canouan Island
Canouan Carenage Bay Grenadines Canouan Island
Pink Sands Club Hotel Canouan Island
Pink Sands Club Hotel
Pink Sands Club Canouan Island
Mandarin Oriental Canouan Hotel Canouan Island
Mandarin Oriental Canouan Hotel
Mandarin Oriental Canouan Canouan Island
Mandarin Oriental Canouan
Canouan Resort at Carenage Bay The Grenadines
Pink Sands Club
Mandarin Oriental, Canouan Resort
Mandarin Oriental, Canouan Canouan Island
Mandarin Oriental, Canouan Resort Canouan Island

Frequently asked questions

Does Mandarin Oriental, Canouan offer free cancellation for a full refund?
Yes, Mandarin Oriental, Canouan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mandarin Oriental, Canouan?
As of 30 November 2022, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Canouan on 2 December 2022 start from €1,220, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mandarin Oriental, Canouan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mandarin Oriental, Canouan?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mandarin Oriental, Canouan?
Sorry, pets aren't allowed.
Is parking offered on site at Mandarin Oriental, Canouan?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Mandarin Oriental, Canouan?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Mandarin Oriental, Canouan?
You can check in starting at 3 PM. Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Mandarin Oriental, Canouan and nearby?
Have fun with on-site activities such as kayaking, sailing and windsurfing, and practise your swing at the golf course. Additional recreation on-site includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 9 hot tubs. Mandarin Oriental, Canouan also has an outdoor pool and a 24-hour fitness centre, as well as spa services and a garden.
Are there restaurants at or near Mandarin Oriental, Canouan?
Yes, there are 4 on-site restaurants, featuring al fresco dining, Caribbean cuisine and ocean views.
Does Mandarin Oriental, Canouan have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Mandarin Oriental, Canouan have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Mandarin Oriental, Canouan like?
Mandarin Oriental, Canouan is a short 1-minute walk from Windward Islands and 12 minutes' walk from Canouan Golf Club.

Overall score and ratings

9.6

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

10.0/10

Amenities

9.6/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

An absolutely incredible experience; start to finish! Pre-departure, the hotel staff ensure smooth airport transfers as well as a full menu of daily activities to consider. Upon arrival and throughout our stay, Mandarin's hotel staff exceeded our expectations. There is plenty to do on the premises and the food was excellent. The surrounding restaurants are also terrific and everything is a short drive from the hotel. Highly recommended.
Frederick E., 7-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Allen, 4-night trip
Verified Expedia guest review

10/10 Exceptional

ANDRE, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Beautiful hotel, peaceful
Stayed in late November in the penthouse suite on a short trip, was travelling around the Caribbean with my girlfriend and spending few days in each island. we were at bequia before coming to canouan so the property was far better than the options available in bequia. for this kind of hotel, just stay inside the property, no need to travel outside the resort. it used to be a different resort before Mandrain acquired it. it has only suites or villas, all beautiful views. what we like about it : quiet, beautiful, peaceful, luxurious. what we did not like : butler was almost non existent, we stayed for 2 days only and he did say he is going away on holiday and mentioned he will leave the direct butler phone with another butler for us to contact him, we tried doing so several times and the phone was always off. communication was not clear, even there was a letter that was inviting us to a trip during our stay was placed in the living room table and we did not even see it, a staff member came to our room to escort us for the event and we told her we don't know what event she is talking about, she did not bother to explain and just left. preferably these notifications should be placed under the door, by the entrance or I have seen hotels attach it in a small leather case by the door handle to catch the attention of the resident. Overall staff is friendly and helpful though and I would like to return again to explore the property further and stay longer.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing and Wonderful
Our trip to Pink Sands was beyond expectation. If you are looking to get away from it all, this is the place to be! We strategically choose shoulder to low season to avoid the crowds and we ended up with a private resort to ourselves (about 30% occupancy). The Pink Sands is in transition to be under Mandarin Oriental operations but even pre-transition the service was impeccable and all the staff always had a smile on their face and would say Hello! The resort is on the windward side of a windward island so there is always a 15+ mph wind blowing from the east. The waves will be stronger as a result which make it great for sailing but not everyone may appreciate the wind and you may find warmer clothing to be necessary at night. The protected reef in front of the hotel is beautiful and amazing. We took the Hobbie Cat sailing through the reef and Shell Beach and we both learned how to harness the power of the wind. I now understand why sailing is so addictive. We also rented the Splendid Adventure catamaran for a day and went to Tabago Cays to snorkel with turtles, see iguanas on one of the small cays and then had lunch on Union Island at Sparrows and also took a quick stop at Mayreau to complete the day. Beachfront suite room is a dream. Loved the pink color spread throughout. The TV hidden in the sliding door mirror is something I want in my master BR. The Barbadian chocolate that is stocked in the food pantry is some of the best chocolate I have ever tried.
4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Perfeito!!!
Perfeito!!! Serviço maravilhoso!!!
Ana Paula, 4-night trip
Verified Hotels.com guest review