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Hotel Matelote

Photo gallery for Hotel Matelote

Exterior
In-room safe, desk, free cots/infant beds, free WiFi
In-room safe, desk, free cots/infant beds, free WiFi
In-room safe, desk, free cots/infant beds, free WiFi
In-room safe, desk, free cots/infant beds, free WiFi

Overview of Hotel Matelote

Hotel Matelote

3.0 star property
3-star hotel in Antwerp

8.4/10 Very good

179 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
Haarstraat 11A, Antwerp, 2000
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Terrace
  • Air conditioning
  • Front desk safe
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
For families
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Old Town
  • Antwerp Market Square - 2 min drive

Getting around

  • Antwerp (ANR-Antwerp Intl.) - 23 min drive
  • Brussels Airport (BRU) - 39 min drive
  • Antwerp-South Station - 5 min drive
  • Antwerp (ZWE-Antwerp Central Train Station) - 22 min walk
  • Antwerp Central Station - 22 min walk

Restaurants

  • Falafeltof - 3 min drive

About this property

Hotel Matelote

Located near a train station, Hotel Matelote is a great choice for a stay in Antwerp. The helpful staff and breakfast get good marks from fellow travellers.

Languages

Dutch, English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 8:30 PM
  • Express check-in/out available
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Saturday (7:30 AM - 10 PM) and Sunday - Sunday (7:30 AM - 8:30 PM)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)

Services

  • Concierge services
  • Tour/ticket assistance
  • Laundry service
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace

Languages

  • Dutch
  • English
  • French
  • German

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.97 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 12 per person (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).

This property accepts credit cards.

Also known as

Hotel Matelote Antwerp
Hotel Matelote
Matelote Antwerp
Matelote
Matelote Hotel Antwerp
Hotel Matelote Hotel
Hotel Matelote Antwerp
Hotel Matelote Hotel Antwerp

Frequently asked questions

Does Hotel Matelote offer free cancellation for a full refund?
Yes, Hotel Matelote does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Matelote?
As of 26 November 2022, prices found for a 1-night stay for 2 adults at Hotel Matelote on 27 November 2022 start from €121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Matelote?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Matelote?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Matelote?
Sorry, there's no on-site parking at Hotel Matelote.
What are the check-in and check-out times at Hotel Matelote?
You can check in from 3 PM - 8:30 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What's the area around Hotel Matelote like?
Hotel Matelote is a short 2-minute walk from Antwerp Market Square and 3 minutes' walk from Cathedral of Our Lady. Travellers give top marks for the hotel's prime location.

Overall score and ratings

8.4

Very good

8.6/10

Cleanliness

8.7/10

Staff & service

9.1/10

Amenities

8.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very good

Lauren, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely historic hotel
Lovely room high amongst the roof tops of Antwerp near the cathedral. Lots of space , well designed. Very friendly management.
caroline, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pascal, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice and cosy rooms. Great location. Staff were very helpful and explained the city covid restrictions
4-night business trip
Verified Expedia guest review

10/10 Exceptional

Sad times during COVID
Unfortunately during the COVID crisis Antwerp felt a bit sad and lonely, most restaurants were closed and the ones open only allowed take-away. Little to no tourists, while this can come as a great opportunity to take amazing pictures with annoying people on the back, the charm of the city was gloomy. But better days will come!
Cynthia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brilliant boutique hotel in Antwerp
Super welcoming, great host, rooms really good and fantastic location.
Peter, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent central location. Friendly and helpful staff.
2-night romance trip
Verified Expedia guest review

6/10 Good

you get what you paid for!
Great location, very nice common area, pleasant service but room is very small, No elevator and steep staircase. 12 euro for breakfast a bit too much but they offer free tea, coffee and even drinks during your stay.
Katia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raymond, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quirky Antwerp
Hotel very quirky and we weren’t sure at first but rooms were lovely. Staff really friendly and helpful. Breakfast very good too
Julie, 1-night trip with friends
Verified Hotels.com guest review