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1 room, 2 adults

Bangkok Palace Hotel, Bangkok

4-star4 stars
1091/336 New Phetchburi Road, Bangkok, Bangkok, 10400, Thailand

4-star hotel with outdoor pool, connected to a shopping center, near Pratunam Market
  • Free WiFi and free parking
  • Great for familiesThis property has good facilities for families.
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 2,756 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • Booked a room for two pax. End up told me I have to pay extra (for the second pax) upon…Oct 20, 2019
  • Welcome to the Cockroach Palace Hotel where you will enter a dystopian world of…Aug 15, 2019

Bangkok Palace Hotel, Bangkok

from $43
  • Superior Room
  • Deluxe Room, 1 Double or 2 Twin Beds
  • Junior Suite, 1 Queen Bed
  • Executive Room

What’s around Bangkok Palace Hotel, Bangkok

Landmarks

  • In Bangkok City Centre
  • Pratunam Market - 12 min walk
  • Platinum Fashion Mall - 13 min walk
  • CentralWorld Shopping Complex - 16 min walk
  • Suan Pakkard Palace - 17 min walk
  • Erawan Shrine - 20 min walk
  • Siam Paragon Mall - 25 min walk
  • Sea Life Bangkok Ocean World - 25 min walk

Getting around

  • Bangkok (BKK-Suvarnabhumi Intl.) - 32 min drive
  • Bangkok (DMK-Don Mueang Intl.) - 28 min drive
  • Bangkok Makkasan Station - 4 min walk
  • Asok Railway Station - 28 min walk
  • Yommarat - 12 min drive
  • Ratchaprarop Station - 9 min walk
  • Chit Lom BTS Station - 17 min walk
  • Ploenchit BTS Station - 18 min walk

At a glance

Key facts

Hotel size

  • This hotel has 668 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Sauna
  • Pool umbrellas
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 5274
  • Conference space size (meters) - 490
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Year Built - 1979
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Languages Spoken
  • Chinese
  • English
  • Japanese
  • Thai

In the room

Home comforts
  • Air conditioning
  • Slippers
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Bangkok Palace Hotel, Bangkok’s small print

Also known as

  • Bangkok Hotel Palace
  • Bangkok Palace Hotel Bangkok
  • Bangkok Palace Hotel Hotel Bangkok
  • Bangkok Palace
  • Bangkok Palace Hotel
  • Hotel Bangkok Palace
  • Hotel Palace Bangkok
  • Palace Bangkok
  • Palace Bangkok Hotel
  • Palace Hotel Bangkok
  • Bangkok Palace Hotel Hotel

Policies

All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms. For more details, please contact the property using the information on the reservation confirmation received after booking.
The child breakfast fee applies to each child age 3-12, or children under 120 cm (47 inches) tall.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Rollaway beds are available for THB 1000.0 per night

Buffet breakfast is offered for an extra charge of THB 350 for adults and THB 175 for children (approximately)

Cribs/Infant beds are available for THB 1000.0 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Good 6.2 From 267 reviews

Fair 4.0
Just bad. Never again.
Booked a room for two pax. End up told me I have to pay extra (for the second pax) upon check-in. Told by the two service staff at the counter and one manager, Ms. Penn that my room was for one pax only. After a few email exchange, Ms. Penn insisted that's the hotel policy. When booking, it was clearly stated, one room for a maximum of two pax. Also, toilet wasn't working (flooded even when there's nothing in the bowl), requested to change room. However, service was slow and had to call the reception 3 times. All in all, it was really a bad experience for me considering this is the first ever time I wrote a negative review after traveling extensively for more ten years. In the end, we didn't stay for the entire duration that we booked (paid for). Upon check out, one of the hotel staff was puzzled as to why we were checking out earlier. After we told her what happened (not the previous 3 above mentioned staff), she told us that actually we can stay on - and that no money is required for the 2nd pax. By then we were already very pissed and rather spend our money elsewhere than to receive such treatment (make it so hard for us to check in to begin with). Just bad. Never again.
Wilbert, sg5 night romance trip
Poor 2.0
Awful
Welcome to the Cockroach Palace Hotel where you will enter a dystopian world of loudspeaker announcements and posters of rules and regulations. Where the staff dare not smile for fear of being carried away to room 101 by the curious men aplenty dressed in black suits, who patrol the hotel like Dobermans gaurding some mafioso penthouse. You are in a different world now. Forget about the freedoms you enjoyed before you entered through the glass doors. Don't be fooled by the grandeur of the lobby with its cascading crystal chandeliers and polished wooden panels. You entered those doors of your own free will. No one forced you. You are here by choice. What you have entered is the middle ground between light and shadow, between science and superstition, and it lies between the pit of man's fears and the summit of his knowledge. This is the dimension of imagination. It is an area which we call the Twilight Zone. We arrived back in Bangkok very early that day and reached the Cockroach Palace Hotel at about 6am. We had booked for three nights after seeing the hotel on Hotels.com promising a warm welcome, luxuriant rooms, the promise of a varied and tasty breakfast and a large outdoor pool, exactly what we needed after three weeks travelling around South East Asia. On arrival we were offered early check in for about £50 which we turned down and decided to wait until later. Still awaiting our warm welcome and a smile we decided to have a coffee in the lobby bakery. All tables had a s
Anthony, gb3 night romance trip
Fair 4.0
Biggest disappointment in Thailand
Truly a disappointment from check in to check out. Staff was between indifferent and rude the whole time. Entire surrounding area was under construction. They put us in a room right in front of the elevators which was noisy throughout the whole night. The room was just plain sad. Had booked a queen size bed and got the two twin bed situation that was just pushed up next to each other on wheels that separated annoyingly throughout the night. I really feel like I am difficult to disappoint, but what made it the worst was the staff. You know that feeling where you feel like you’re being talked about and laughed at? This was the first time I experienced that in my two weeks in Thailand... and every time I encounterd staff it felt that way. They charge you for bringing food into you own room!! You have to buy food from them or you get fined. They have a terrible exchange rate which is way worse than the tons of places to do it right outside. Also lastly but MOST annoying. They warn you about being taken advantage of by taxis NOT booked through them... but they are in on the “no meter” scam. We ordered a cab for 5am to get to the airport and also didn’t have one until 520 and if you travel internationally you know how frustrating that was for us. Had such a great time in Thailand but this will be remembered as the big disappointment. Doesn’t look at all like it does in the pics either. Stay away.
Max, as2 night romance trip
Fair 4.0
You can read from the review great disappointment
First time and never will i return..first no king size bed after calling and requesting as was my belated birthday fine stayed in the rm with two beds moved together.Bed bugges bit us the whole ng.small roaches in the toilet told reception apoloise and thats it didnt bother to go further.Next morning 9am the hk rings the bell to clean the rm told come after 3pm.At 10am another call comes and at 11am another call i asked them i already informed after 3pm.Asked me if i was an indian.Is this what u teach your staff he laughed and hang up.The worst bar i had had mosquitoo bit us..ghosh just wonder hw this hotel is still surviving..The only people who i can say were friendly concierge and rm attendant rattapol thumps up to him great staff..Is a disappointment when you also work in the hotel line to see this kind of service
kripa, gb3 night trip with friends
Fair 4.0
Short break in BKK
It was unpleasant and dissatisfied to stay at Bangkok Palace Hotel. I was booked with ABF rate, the breakfast was terrible and looks unhealthy at all. The service is worst than canteen food or food court. The parking, was scary. You must park under the high way and quiet dark when you back from the night! Reception is poor and slow as Thai???????? Up on checked out, many queue and was disorder. Only one staffs to check out duty ( Old style Hotel in Thailand) . The staffs who are working there, no more service mind, hospitality. Just work and earn money in their life and waiting the retire???????? The room was so upset, it's dirty, old and smelly. I thought that it has been renovated already. That's why I booked. I recommend to stay another 3 stars hotel in Bangkok which could be better in Location, service and price. I am not recommend the foreigner to stay here for pleasure. Poor short break in Bangkok and regret to pay those money to Bangkok Palace Hotel.
BKKDUDETH, gbOther trip

Bangkok Palace Hotel, Bangkok

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