All hotels in Hanoi, Vietnam
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Hanoi Imperial Hotel, Hanoi

4 stars4 stars
44 Hang Hanh StreetHoan Kiem, HanoiVietnam, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.1 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Cleanliness
Clean
451See all 451 Hotels.com reviews
From 648 reviewsTripAdvisor Traveller Rating

Hanoi Imperial Hotel, Hanoi

Hotel Info: 866-539-8117

from $55
  • Imperial, 1 Double or 2 Single Beds
  • Family Room
  • Deluxe Room, 1 Double or 2 Twin Beds
  • Superior Room, 1 Double or 2 Twin Beds

At a glance

Key facts

Hotel size

  • This hotel has 40 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time starts at 1 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 5 children (1 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Train station pickup *

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Offsite

  • Shopping center shuttle *

Other information

  • Smoke-free property

Also known as

  • Hanoi Imperial
  • Hanoi Imperial Hotel
  • Hotel Hanoi Imperial
  • Hotel Imperial Hanoi
  • Imperial Hanoi
  • Imperial Hanoi Hotel
  • Imperial Hotel Hanoi

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 15 per night

Airport shuttle service is offered for an extra charge of USD 25 per vehicle

Dial-up Internet access is available in guestrooms for an extra charge

Train station pick-up service is offered for an extra charge

Shopping center shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Free reception
Things to do
  • Spa services on site
Working away
  • Business center
  • Conference space size (feet) - 1615
  • Conference space size (meters) - 150
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Hanoi Imperial Hotel, Hanoi’s small print

Also known as

  • Hanoi Imperial
  • Hanoi Imperial Hotel
  • Hotel Hanoi Imperial
  • Hotel Imperial Hanoi
  • Imperial Hanoi
  • Imperial Hanoi Hotel
  • Imperial Hotel Hanoi

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 15 per night

Airport shuttle service is offered for an extra charge of USD 25 per vehicle

Dial-up Internet access is available in guestrooms for an extra charge

Train station pick-up service is offered for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 451 reviews

Hanoi Imperial Hotel, Hanoi
Excellent4.0 / 5
Nice location. Nice staff. Good place to stay!
The staff are very welcoming and attentive. I had a problem with the wifi just as I had to be on a teleconference for work but they worked for a while to try to fix it, eventually successfully! I paid extra for the netter bathtub but it turned out the tub was not connected to power so the jets did not function. At least there was sufficient hot water to fill the tub for a relaxing soak. There is view of the street, not so pretty but at least it wasn't loud. I slept well on the very large and comfortable bed. The breakfast was quite good!
3 night business trip
Hanoi Imperial Hotel, Hanoi
Fair2.0 / 5
Good quality but left feeling cheated
The area around the hotel doesn't allow cars on the weekends. This can be good, but I've stayed in other areas of the city where you can have the hotel call a taxi for you. This hotel is not able to call a taxi and it makes getting to another part of the city very difficult from Friday- Monday morning. Also, I booked the best room for myself, my wife, and her sister (Imperial - King). They said they would charge $10 a night for the "extra guest", even though I had already booked the best room available. I looked at the receipt after getting into the taxi to the airport and they charged $15 a night. Don't listen to their recommendations about travel either-- it is almost 3x what you should pay (Ha Long / Ninh Binh).
4 night family trip
Hanoi Imperial Hotel, Hanoi
Fair2.0 / 5
Not worth it
Bed was as hard as a rock, windows were thin making the evening room loud, and overall was not worth the money. So many nicer hotels for the same cost or less nearby. Would not recommend this hotel.
2 night romance trip
Hanoi Imperial Hotel, Hanoi
Outstanding5.0 / 5
Front desk went above and beyond to help us resolve a problem not related to the hotel. very friendly and efficient staff!
1 night family trip
Hanoi Imperial Hotel, Hanoi
Good3.0 / 5
Average Place
Average Hotel and a little pricy for the place
3 night family trip

See all reviews

Hanoi Imperial Hotel, Hanoi

Is the description of this hotel not correct? Tell us