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Hanoi Imperial Hotel, Hanoi

4-star4 stars
44 Hang Hanh StreetHoan Kiem, HanoiVietnam

Lakefront hotel with restaurant, near Thang Long Water Puppet Theatre
  • Free buffet breakfast and free WiFi
Very Good8.4
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Vibe
Vibe is not too good
475See all 475 Hotels.com reviews
From 692 reviewsTripAdvisor Traveller Rating

Hanoi Imperial Hotel, Hanoi

from $56
  • Deluxe Room, 1 Double or 2 Twin Beds
  • Superior Room, 1 Double or 2 Twin Beds, Accessible, Bathtub
  • Imperial, 1 Double or 2 Single Beds
  • Family Room
Want more choice? Check out our other properties in Hanoi.

At a glance

Key facts

Hotel size

  • This hotel has 40 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pickup *

Parking

  • No parking

Offsite

  • Shopping center shuttle *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Free reception
Things to do
  • Spa services on site
Working away
  • Business center
  • Conference space size (feet) - 1615
  • Conference space size (meters) - 150
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2009
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Hanoi Imperial Hotel, Hanoi’s small print

Also known as

  • Hanoi Imperial
  • Hanoi Imperial Hotel
  • Hotel Hanoi Imperial
  • Hotel Imperial Hanoi
  • Imperial Hanoi
  • Imperial Hanoi Hotel
  • Imperial Hotel Hanoi

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 15 per day

Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way)

Train station pick-up and train station drop-off service is offered for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hanoi Imperial Hotel, Hanoi

Top spots nearby

Recommended by this property

  • Hang Gai Street (0-minute walk)
  • Ngoc Son Temple (3-minute walk)
  • Thang Long Water Puppet Theatre (3-minute walk)
  • Hoan Kiem Lake (3-minute walk)
  • Thang Long Ca Tru Theatre (5-minute walk)
  • Dong Xuan Market (8-minute walk)
  • Hanoi Opera House (11-minute walk)

Getting around

  • Hanoi (HAN-Noi Bai Intl.) 48-min drive
  • Hanoi Long Bien Station 17-min walk
  • Hanoi Railway Station 20-min walk
  • Hanoi Gia Lam Station 16-min drive
  • Onsite parking not available
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

Recent reviews

Very Good 8.4 From 475 reviews

Hanoi Imperial Hotel, Hanoi
Very Good8.0
Good location
The hotel is old but nice. Staff is very helpful and made bookings and looked for day tours for us. The area I good with walking distance to the old quarter and many restaurants in the neighborhood.
A Traveler, us1 night romance trip
Hanoi Imperial Hotel, Hanoi
Exceptional10.0
Highly Recommend - In the heart of the Old Quarter
- Airport pick up service: seamless! Walked right out of the terminal and was greeted by our driver holding a sign - Check in: easy and welcomed with drinks and delicious fruit - Room: clean and surprisingly very spacious, high ceilings, thank goodness for the strong AC, beds were a little hard but some people prefer that - Location: perfect! Can easily walk to all the main attractions of Hanoi - Everyone who worked here was so kind and helpful. Spoke great English - Took advantage of the spa and laundry services: great!
Christine, us2 night trip with friends
Hanoi Imperial Hotel, Hanoi
Very Good8.0
Nice location. Nice staff. Good place to stay!
The staff are very welcoming and attentive. I had a problem with the wifi just as I had to be on a teleconference for work but they worked for a while to try to fix it, eventually successfully! I paid extra for the netter bathtub but it turned out the tub was not connected to power so the jets did not function. At least there was sufficient hot water to fill the tub for a relaxing soak. There is view of the street, not so pretty but at least it wasn't loud. I slept well on the very large and comfortable bed. The breakfast was quite good!
nancy, us3 night business trip
Hanoi Imperial Hotel, Hanoi
Fair4.0
Good quality but left feeling cheated
The area around the hotel doesn't allow cars on the weekends. This can be good, but I've stayed in other areas of the city where you can have the hotel call a taxi for you. This hotel is not able to call a taxi and it makes getting to another part of the city very difficult from Friday- Monday morning. Also, I booked the best room for myself, my wife, and her sister (Imperial - King). They said they would charge $10 a night for the "extra guest", even though I had already booked the best room available. I looked at the receipt after getting into the taxi to the airport and they charged $15 a night. Don't listen to their recommendations about travel either-- it is almost 3x what you should pay (Ha Long / Ninh Binh).
A Traveler, usFamily trip
Hanoi Imperial Hotel, Hanoi
Fair4.0
Not worth it
Bed was as hard as a rock, windows were thin making the evening room loud, and overall was not worth the money. So many nicer hotels for the same cost or less nearby. Would not recommend this hotel.
Cassandra, us2 night romance trip

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Hanoi Imperial Hotel, Hanoi

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