W Austin, Austin
Lakefront hotel with spa, near Governor's Mansion
Fabulous
Bar and Beverages
Bar is awesome
Service
Fantastic service
Vibe
Awesome vibe
Comfort
More comfort would be nice
TripAdvisor Traveller Rating: 4.5
From 1,267 reviews

W Austin, Austin
from $329- Cool Corner Suite, Suite, Corner
- Cozy Room, Room, 1 Queen Bed
- Spectacular Room, Room, 1 King Bed
- Wonderful Room, Room
- Wonderful Room, Room, 2 Queen Beds, Balcony
- Spectacular Room, Room, 2 Queen Beds
- Wonderful Room, Room, 1 King Bed, Balcony
- Wonderful Room, Room, 2 Queen Beds
- Cool Corner Room, Room, Corner
Recent reviews
Fabulous 8.6 From 267 reviews
W Austin, Austin
Exceptional
Best service
Service was the best that we have ever had and we have stayed in a lot of hotels.
W Austin, Austin
Exceptional
Very pleased with staff friendliness and hotel location.
W Austin, Austin
Exceptional
Excellent Hotel
Great hotel right next door to Moody Theatre.
W Austin, Austin
Poor
WILL NOT STAY AGAIN
Facility is nice and location is convenient. The bar is pretty nice with comfortable seating. I will come back for the bar if I'm in the area. I like the room decors, but the bed was horrible. I couldn't tell if it was the hard mattress or the mattress cover. It was all wavy, not the softness one expects at 4-5 star hotels. But that wasn't the worst of it. The customer service was horrible and inconsistent. I had an unknown charge on my credit card so I called the hotel and was transferred to 3 different people and I was told to email the manager about it. Really?!?! Overall, I will not stay here again and will not recommend it to anyone.
W Austin, Austin
Very Good
It would have been nice if they were upfront about the outrageous price of the mandatory valet
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