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Rusutsu Resort Hotel & Convention

Photo gallery for Rusutsu Resort Hotel & Convention

Exterior
Property amenity
Exterior
In-room safe, free WiFi, bed sheets
Daily buffet breakfast (JPY 3300 per person)

Overview of Rusutsu Resort Hotel & Convention

Rusutsu Resort Hotel & Convention

4.0 star property
4-star ski-in/ski-out hotel with ski storage, near Rusutsu Resort
8.4 out of 10 Very good
8.4/10 Very good

220 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Onsen
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
The price is €93
Price available on 14/06/2023
Map
13, Izumikawa, Rusutsu, Hokkaido, 048-1711
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • 4 restaurants and 2 bars/lounges
  • Indoor pool and lazy river
  • Hot springs
  • Breakfast available
  • Ski rentals and lessons
  • Ski storage
  • 9 outdoor tennis courts
  • Waterslide
  • 2 coffee shops/cafes
  • Babysitting
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Fridge
  • Television
  • Garden

Room options

About this area

Getting around

  • New Chitose Airport (CTS) - 77 min drive
  • Niseko Station - 27 min drive
  • Kutchan Station - 29 min drive
  • Toya Station - 29 min drive
  • Airport shuttle (surcharge)

Restaurants

  • クラブラウンジ - 1 min walk
  • Oktober Fest - 7 min walk
  • ピザドゥルスツ - 2 min drive
  • カフェテリア スティームボード - 10 min drive
  • 郷の駅 ホッときもべつ - 7 min drive
Map

About this property

Rusutsu Resort Hotel & Convention

Placing you within a five-minute walk of Rusutsu Resort, Rusutsu Resort Hotel & Convention has ski-in/ski-out access, allowing you more time for snowboarding, snow tubing and snowmobiling. Guests can hang out at the indoor pool or lazy river, or grab a bite to eat at Belle Vue, which serves dinner and is one of 4 restaurants. Other highlights at this upmarket hotel include 2 bars/lounges, a snack bar/deli and a garden. Ski storage, rentals and lessons are also available. The helpful staff and nice bathrooms get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 531 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 10:00 PM
  • Late check-in subject to availability
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 4 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking includes off-street options

Transfers

  • Airport shuttle from 8:30 AM to 4:30 PM*

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9 AM
  • 4 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • BBQs
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Water slide
  • Lazy river
  • Playground
  • Babysitting (surcharge)
  • Local/corner shop
  • Bed rails

What to do

  • Golfing
  • Mountain biking
  • Rock climbing
  • Horse riding/hire
  • Sledging
  • Hot springs
  • Shopping
  • Hiking/biking trails nearby
  • Rafting nearby

Working away

  • 11 meeting rooms
  • Conference space (904 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Ski equipment hire
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • 9 holes of golf
  • An indoor pool
  • Arcade/games room
  • Golf clubhouse on-site
  • Lazy river
  • 9 outdoor tennis courts
  • Water slide

Accessibility

  • Lift
  • Accessible airport shuttle

Ski

  • Ski-in/ski-out access
  • Snowboarding
  • Skiing lessons
  • Ski storage
  • Ski hire
  • Snow tubing
  • Snowmobiling
  • Snowshoeing

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor public bath and outdoor mineral hot springs (Japanese-style onsen). There are hot springs open between 2:00 PM and midnight.

Dining

Belle Vue – This restaurant only serves dinner.
Oktober Fest – This buffet restaurant serves breakfast and dinner. Open selected days.
Kakashi – This gastropub specialises in local cuisine and only serves dinner. Open selected days.
Sekkatei – This restaurant specialises in Japanese cuisine and serves breakfast and dinner. Open selected days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3300 for adults and JPY 2310 for children
  • Airport shuttle service is offered for an extra charge of JPY 3700 per person (one-way)

Renovations and closures

The property is closed between 3 April and 28 April.

Children & extra beds

  • Babysitting is available for an extra charge
  • Cots/infant beds are available for JPY 4000.0 per day
  • Airport shuttle service for children costs JPY 3700 (one-way)

Pool, spa, & gym (if applicable)

  • Pool access available from 2 PM to 10 PM
  • Hot springs access available from 2:00 PM to midnight

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Rusutsu Resort Hotel Convention
Rusutsu Convention
Rusutsu Hotel Mura
Rusutsu Resort Hotel And Convention
Rusutsu Hotel Rusutsu-Mura
Rusutsu Hotel Convention
Rusutsu Hotel Convention
Rusutsu Hotel Mura
Rusutsu Hotel Rusutsu-Mura
Rusutsu & Convention Rusutsu
Rusutsu Resort Hotel Convention
Rusutsu Resort Hotel & Convention Hotel
Rusutsu Resort Hotel & Convention Rusutsu
Rusutsu Resort Hotel & Convention Hotel Rusutsu

Frequently asked questions

Is Rusutsu Resort Hotel & Convention currently open?
The property is closed between 3 April and 28 April.
How much does it cost to stay at Rusutsu Resort Hotel & Convention?
As of 3 June 2023, prices found for a 1-night stay for 2 adults at Rusutsu Resort Hotel & Convention on 14 June 2023 start from €93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Rusutsu Resort Hotel & Convention offer free cancellation for a full refund?
Yes, Rusutsu Resort Hotel & Convention does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Rusutsu Resort Hotel & Convention?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Rusutsu Resort Hotel & Convention?
Yes, there's an indoor pool. Guests have pool access from 2 PM to 10 PM.
Are pets allowed at Rusutsu Resort Hotel & Convention?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Rusutsu Resort Hotel & Convention?
Yes, there's free self parking.
Is an airport shuttle service offered by Rusutsu Resort Hotel & Convention?
Yes, an airport shuttle is available from 8:30 AM to 4:30 PM on request. The charge is JPY 3700 per person one-way.
What are the check-in and check-out times at Rusutsu Resort Hotel & Convention?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 11 AM.
What is there to do at Rusutsu Resort Hotel & Convention and nearby?
Have fun with winter activities such as snowboarding, snowshoeing and snow tubing and in warmer months, practise your swing at the on-site tennis courts. Additional recreation on-site includes hot springs. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a lazy river. Rusutsu Resort Hotel & Convention also has an arcade and a garden.
Are there restaurants at or near Rusutsu Resort Hotel & Convention?
Yes, there are 4 on-site restaurants, featuring local cuisine.
What's the area around Rusutsu Resort Hotel & Convention like?
Rusutsu Resort Hotel & Convention is located a short 5-minute walk from Rusutsu Resort.

Reviews

8.4

Very good

8.5/10

Cleanliness

8.3/10

Staff & service

8.4/10

Amenities

8.1/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

A wonderful ski resort and while the hotel is aging it has a certain "retro-charm". Strictness on Breakfast opening time s was not appreciated as this was published as 09.30 and actually admission is refused after 09.10 Hrs. Also nothing in the hotels is open after 9.30 PM. Restuarants etc. all close. Vending machines are available, but sociable late hours are not at this place and some outside options do exist withing walking. Overall memorable stay in this beautiful region.
Paul, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Great skiing holiday at Rusutsu Resort
Booked Rusutsu Resort fo3 3 nights in total, for a skiing holiday. Great ski facilities and post-skiing Onsen. The meal options and shopping are lacking, but the skiing facilities more than made up for the hotel's shortfalls.
Siew Thim, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Onsen was amazing!
Verified Travelocity guest review

8/10 Very good

Accessible directly to ski fields and onsen was amazing.
Verified Expedia guest review

6/10 Good

The summer was way better than winter. The shortage of cleaning staff caused the cleaning service to be no up to standard at all. No other complaints except cleaning was bad.
Verified Expedia guest review

6/10 Good

Paid a lot of money to stay at the property but it was not worth it. Had to wait at the designated restaurant and queue every night for dinner, somtimes up to 90 minutes plus. Also, had to wait in queue for breakfast. The one time that i asked for my room to be cleaned it was not done by 1600 so we emptied the rubbish and changed the wet towels ourselves. I expect better service and facilities for $1000 aud per night, and have decided to not stay here again.
Verified Wotif guest review

10/10 Exceptional

AYAKA, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Phin Nee, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Charles, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Eugene, 1-night family trip
Verified Hotels.com guest review