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Hotel Deli River

Photo gallery for Hotel Deli River

Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Terrace/patio

Overview of Hotel Deli River

Hotel Deli River

2.5 star property
Beaux Arts hotel in Medan with 2 restaurants and outdoor pool

9.2/10 Superb

65 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
Map
Jl. Raya Namorambe 129, Medan, North Sumatra, 20356

Room options

About this area

What's nearby

  • On the riverwalk

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 55 min drive
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)
  • Ferry terminal shuttle (surcharge)

Restaurants

  • O'Flahertys - 7 min drive
  • Bakmi Guangzhou - 8 min drive
  • Garnish & Co - 9 min drive
  • Smokey Ribs - 9 min drive
  • Sawasdee - 10 min drive

About this property

Hotel Deli River

A great choice for a stay in Medan, Hotel Deli River features a rooftop terrace and offers an airport shuttle (available on request) for USD 12 per person. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Other features include a poolside bar, a children's pool and a snack bar/deli. The pool and helpful staff get good marks from fellow travellers.

Languages

Dutch, English, French, German, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 15 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 11 PM
  • Express check-in/out available
  • Minimum check-in age – 19
  • Check-out time is 11:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must transfer via Airplane to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
  • This property offers transfers from the ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 9:00 PM
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site
  • Free off-site parking within 82 ft

Transfers

  • Airport shuttle (available on request)*
  • Train station pickup*
  • Ferry terminal shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground

What to do

  • Fitness classes
  • Yoga classes
  • Ecotours
  • Golf lessons nearby
  • Rafting nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Umbrellas
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Built in 2006
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
  • Piano
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Grab bar near toilet

Languages

  • Dutch
  • English
  • French
  • German
  • Indonesian

Room amenities

Be entertained

  • 22-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Private hot tub
  • In-room massage
  • Furnished balcony/patio
  • Garden
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices)) and free wired Internet
  • Phone

Food and drink

  • Fridge (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Valentine's Day (14 February) gala dinner per adult: USD 6
  • Valentine's Day (14 February) gala dinner per child: USD 00 (up to 17 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 12 per person (one way)
  • Ferry terminal shuttle and train station pick-up services are offered for an extra charge
  • Credit card charges are subject to an extra charge

Pool, spa, & gym (if applicable)

  • Children under 6 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards.

Also known as

Deli Hotel
Deli River
Deli River Hotel
Deli River Medan
Hotel Deli
Hotel Deli River
Hotel Deli River Medan
Hotel Deli River Hotel
Hotel Deli River Medan
Hotel Deli River Hotel Medan

Frequently asked questions

Does Hotel Deli River offer free cancellation for a full refund?
Yes, Hotel Deli River does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Deli River?
As of 28 Nov 2022, prices found for a 1-night stay for 2 adults at Hotel Deli River on 29 Nov 2022 start from $45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Deli River?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Deli River?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Deli River?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Deli River?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by Hotel Deli River?
Yes, an airport shuttle is available. The charge is USD 12 per person one way.
What are the check-in and check-out times at Hotel Deli River?
You can check in from 2:00 PM - 11 PM. Check-out time is 11:30 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Deli River and nearby?
Have fun with nearby activities such as rafting and practise your swing at the nearby golf course. Additional recreation on-site includes aerobics , ecotours and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near Hotel Deli River?
Yes, there are 2 on-site restaurants. Nearby restaurants include O'Flahertys (4.4 mi), Bakmi Guangzhou (4.4 mi) and Garnish & Co (5.5 mi).
Does Hotel Deli River have rooms with private hot tubs?
Yes, each room has a private hot tub.
Does Hotel Deli River have any outdoor private spaces?
Yes, every room features a furnished balcony or patio and a garden.
What's the area around Hotel Deli River like?
Hotel Deli River is located by the river. Popular attractions include University of North Sumatera, which is 11 minutes away by car. Travellers say that this hotel is in a good location.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.1/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

The property if very relaxing and scenic embedded in a forest like setting reflective of the natural beauty of Sumatra. It is about 40-45 mins from downtown Medan but that didn’t bother us. Grab drivers are widely available and cost effective plus you really don’t need to go back and forth. Staff are very friendly and helpful and the owners provide a somewhat personalized touch to your stay, checking up on us, ensuring everything is to our satisfaction.
6-night family trip
Verified Orbitz guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Hidden gem in Medan
I enjoy my stay really much, the hotel is far from noisy places and really peaceful, lots of greeneries and for small hotel like this surprisingly they provide a good food with a reasonable price.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome
Sparkling clean room and toilet, quiet place for relaxing, I like it soo much
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Recommended
Lovely hotel. A real delight. Attractive grounds with trees & shrubs and even 3 geese! Really nice clean swimming pool. Good service and decent food although we felt it was a little expensive, and not really anywhere else you could walk to easily for dinner.
Robert, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great escape from Medan city
1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing escape from the busy city!
Absolutely floored by our experience here. It was so relaxing to escape the urban madness of Medan and relax in a little oasis. The hotel grounds are surrounded by natural beauty, touched with historic European/Indonesian charm, and a perfect place for families. The staff was professional, kind, and the owners were fantastic people. Next time we are in Medan, we are coming back!
Billy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A very quiet place in the middle of a big city,
The staff could not have done more to make us comfortable. They were cheerful and helpful at all times. Staying in Deli river was a very positive experience.
ineke, 5-night trip
Verified Expedia guest review

8/10 Very good

Cosy, friendly and beAutiful location
Very personal approach, good restaurant and Nice rooms! Very comfortable!
1-night trip
Verified Expedia guest review

10/10 Exceptional

A Welcoming Oasis of Calm
Amazing staff, very welcoming, some of the best I've ever seen, and with a good restaurant. They have put in a lot of thought as to how to make the stay better for their guests including giving you insect repellant when at the restaurant to keep the mosquitos away (necessary). They've also implemented a few sustainability changes, such as a water bottle that can be refilled at the restaurant, and refillable toiletries, which are both great changes to normal practice. The hotel is a beautiful oasis of calm and tranquility in a very busy and hectic city. Would definitely recommend it. The only drawback is the local area, a busy and polluted city with traffic jams nearly constantly. Away from the city and you can soon get into rural life, which I much prefer, Lake Toba and Sipiso-Piso waterfall are spectacular!
Verified Hotels.com guest review