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Hotel Le Relais Saint Jacques

Photo gallery for Hotel Le Relais Saint Jacques

Standard Single Room | View from room
Standard Double Room | View from room
Standard Double Room | View from room
Individually furnished, desk, wheelchair access
Individually furnished, desk, wheelchair access

Overview of Hotel Le Relais Saint Jacques

Hotel Le Relais Saint Jacques

2.0 star property
Central Yaoundé hotel with restaurant, connected to a shopping centre

6.2/10 Good

7 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
Ancien Cami, Yaoundé, 14652

Room options

About this area

What's nearby

  • Heart of Yaoundé

Getting around

  • Yaounde (NSI-Nsimalen Intl.) - 26 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Le Safoutier - 3 min drive
  • Panoramique bar - 3 min drive
  • La Marmite du Boulevard - 3 min drive
  • Lampeduza - 3 min drive
  • Le Normalien - 4 min drive

About this property

Hotel Le Relais Saint Jacques

Hotel Le Relais Saint Jacques offers an airport shuttle for XAF 10000 per room roundtrip. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights include a terrace and a garden.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 9:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • For more details, please contact the property using the information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Couples wishing to share a room must provide proof of marriage

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

Parking

  • Free on-site self-parking
  • Free on-site extended parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Services

  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas

Accessibility

  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping

Special features

Dining

On-site venue – This restaurant serves breakfast, lunch and dinner.
Bar – On-site bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: XAF 1000.00 per person, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately XAF 2500 for adults and XAF 1000 for children
  • Airport shuttle service is offered for an extra charge of XAF 10000 per room (roundtrip)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p>

Also known as

Hotel Relais Saint Jacques Yaounde
Relais Saint Jacques Yaounde
Le Relais Saint Jacques
Hotel Le Relais Saint Jacques Hotel
Hotel Le Relais Saint Jacques Yaoundé
Hotel Le Relais Saint Jacques Hotel Yaoundé

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Hotel Le Relais Saint Jacques?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Le Relais Saint Jacques?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Le Relais Saint Jacques?
Yes, there's free self and extended parking. Free motorhome/bus/lorry parking is available.
Is an airport shuttle service offered by Hotel Le Relais Saint Jacques?
Yes, an airport shuttle is available. The charge is XAF 10000 per room roundtrip.
What are the check-in and check-out times at Hotel Le Relais Saint Jacques?
You can check in from 3:00 PM - 9:00 PM. Check-out time is noon.
What is there to do at Hotel Le Relais Saint Jacques and nearby?
Hotel Le Relais Saint Jacques has a picnic area and a garden.
Are there restaurants at or near Hotel Le Relais Saint Jacques?
Yes, there's an on-site restaurant. Nearby restaurants include Lampeduza (2.2 mi), Le Normalien (2.4 mi) and Restaurant sénégalais (2.4 mi).
Does Hotel Le Relais Saint Jacques have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Hotel Le Relais Saint Jacques like?
Hotel Le Relais Saint Jacques puts you in the heart of Yaoundé. Popular attractions include National Museum of Yaounde, which is 11 minutes away by car.

Reviews

6.2

Good

5.7/10

Cleanliness

6.6/10

Staff & service

5.7/10

Property conditions & facilities

Reviews

4/10 Fair

Barely adequate
Not really up to minimal standard for international guests. Only one of the staff was at all bilingual. Kitchen by hit or miss: "no gas" for two days meant no meals, no coffe, etc. Sullen bartender gave every indication of beIng inconvenienced when I wanted a beer. Desk clerk unwilling or unable to book a reliable taxi-- a big problem in Yaounde. Better spend a bit more money To get reasonable service.
Verified Hotels.com guest review

8/10 Very good

if i went back, it would be because the price was so cheap
other then check-in and no hot water my stay at the hotel was enjoyable. i showed my appreciation by passing out tips when i left. i also like the fact that the hotel was locked down after 12 O'clock for security but you were still able to move freely about the hotel.
Verified Expedia guest review

2/10 Poor

A EVITER
A EVITER A TOUT PRIX!!! UN SEJOUR GACHE PAR DES CONDITIONS HOTELIERES INACCEPTABLES
Verified Hotels.com guest review

6/10 Good

bon emplacement à proximité du centre ville
personnel sympa et a l'écoute mais non pas les moyens de bien faire leur travail.Hotel a la limité de la salubrité traversin matelas vieux et sale. forte odeur d'urine dans les chambres fuites sur les canalisations d'eau usée signalées aux personnels qui n'a pu réparer. Sinon chambre spatieuse a besoins de quelque travaux d'entretiens.Service restaurations trés long mais c'est generals dans toutes la ville.
Verified Hotels.com guest review

8/10 Very good

Ambiance agréable
Confort des chambres correct, personnel agréable, chambres propres, hôtel un peu rustique mais pas de nuisances
Verified Hotels.com guest review

10/10 Exceptional

rien a dire equpe super synpa exellent sejour
Verified Hotels.com guest review

6/10 Good

Hôtel Saint-Jacques Douala
Verified Hotels.com guest review