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Royal Heights Resort Villas & Spa, Malia

5-star5 stars
PezoulaMaliaCrete Island70007Greece

Mountain hotel in Malia with spa, outdoor pool
  • Free buffet breakfast, free WiFi, and free parking
Exceptional9.6
Cleanliness
Clean
Pool
Great pool
Comfort
Rather comfortable
Wellness Area
Sufficient wellness & sports facilities
41See all 41 Hotels.com reviews
From 436 reviewsTripAdvisor Traveller Rating

Royal Heights Resort Villas & Spa, Malia

from $112
  • Deluxe Double Room
  • Villa (Ambassador)
  • Presidential Villa
  • Deluxe Suite, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements. A tourism tax ranging from EUR 0.25 to EUR 4 per accommodation per night will be applied on all stays starting on January 1, 2018 and is collected at the property. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

  • Extended parking

Other information

  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Steam room
  • Fitness classes on site
  • Playground on site
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Arcade/game room
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Year Built 2008
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 21-inch LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Full-sized refrigerator/freezer
  • Kitchen
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Royal Health Club and Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open select days. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Fitness classes on site
  • Playground on site

Nearby

  • Golfing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby

Royal Heights Resort Villas & Spa, Malia’s small print

Also known as

  • Royal Heights Resort Villas
  • Royal Heights Resort Villas Chersonissos
  • Royal Heights Villas Chersonissos
  • Royal Heights Resort Villas Malia
  • Royal Heights Villas Malia
  • Royal Heights Villas
  • Royal Heights Hotel Malia
  • Royal Heights Resort Malia, Crete

Policies

Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

  • Pool access available from 10 AM to 7 PM.
  • Children under 13 years old are not allowed in the spa without adult supervision.

    Guests under 12 years old are not allowed in the spa.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    • Tourism fee: EUR 4.00 per accommodation, per night

    The charges below are included in the total price displayed:

    • Resort fee

    Optional extras

    Weekly housekeeping is provided; fees apply for additional cleaning

    Airport shuttle service is offered for an extra charge of EUR 60 per room (one way)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Royal Heights Resort Villas & Spa, Malia

    Landmarks

    • Palace of Malia - 40 min walk
    • Stalis Beach - 2.6 mi / 4.2 km
    • Lychnostatis - 4.6 mi / 7.4 km
    • Star Beach Water Park - 4.9 mi / 7.9 km
    • Aquaworld Aquarium - 5.9 mi / 9.5 km
    • Sarakino - 6 mi / 9.7 km
    • Port of Hersonissos - 6.2 mi / 10 km
    • Sissi Mini Golf - 6.3 mi / 10.1 km

    Getting around

    • Heraklion (HER-Nikos Kazantzakis) - 32 min drive
    • Free self parking
    • Extended parking
    • Airport shuttle (surcharge)

    Recent reviews

    Exceptional 9.6 From 41 reviews

    Royal Heights Resort Villas & Spa, Malia
    Exceptional10.0
    good viwo''exlent service !!
    perfect!!
    A Traveler, us5 night family trip
    Royal Heights Resort Villas & Spa, Malia
    Very Good8.0
    Amazing customer service!
    The service here was AMAZING thanks to Athina, who bent over backwards to make sure that our stay was terrific. She called to make sure that we were gonna make it in time for breakfast, and when we told her we had to check out before the hotel's breakfast hours to catch a flight, she hand-delivered the breakfast items the night before so that we would have breakfast on the go the next day. That is some superior customer service right there. The only minor issues we had were that the showers would frequently run out of hot water because it relied on a solar panel for water heater, and the lights inside our pool was not functioning, so we would take a dip in the pool at night. Also, be aware that in order to get to this resort, you have to be prepared to drive through small towns with narrow roads, sharp turns, and steep incline.
    A Traveler, us3 night romance trip
    Royal Heights Resort Villas & Spa, Malia
    Exceptional10.0
    The best in Heraklion area
    Amazing hotel. We stayed in an ambassador suite which was beautiful. Perfect for a special celebration
    Charlotte, gb1 night trip
    Royal Heights Resort Villas & Spa, Malia
    Very Good8.0
    Really nice hotel, beds could be more comfortable!
    Hotel is really nice. Clean, modern, spacious and the staff are all very friendly and welcoming. Large pool area with plenty of sunbeds. I was only there 3 nights but it was surprisingly quiet for peak season - I think it's busier at the weekend with functions etc, and maybe the location is off-putting for some, but I liked it being more peaceful anyway. Room was very spacious and great facilities - even got free wine, water and fruit on arrival. Only negatives were that the shower head was fixed to the wall and I couldn't even change the angle which made showering a bit awkward as it was pointing straight down so had to stand right on the edge of the bathtub to get under it, and the bed I found very uncomfortable and didn't really sleep well at all. Bearing in mind this was my last stop on an 8-island Greek holiday, it was the least comfortable bed I slept in. For a hotel of its quality I would hope for a proper double bed (not two singles together) and a decent mattress.
    William, gb3 night trip
    Royal Heights Resort Villas & Spa, Malia
    Very Good8.0
    A pleasant stay
    An overall pleasant stay. Not a luxury 5 star resort while it has the facilities and the potential to be one as long as they pay attention to the details
    A Traveler, gb4 night romance trip

    See all reviews

    Royal Heights Resort Villas & Spa, Malia

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