6/10 Good
Jul 15, 2023
Christian
Christian, 5-night trip
Verified Hotels.com guest review
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Royal Heights Resort Villas & Spa
Mountain hotel in Hersonissos with 2 outdoor pools and spa
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Royal Heights Resort Villas & Spa
Photo gallery for Royal Heights Resort Villas & Spa
Overview of Royal Heights Resort Villas & Spa
9.4 out of 10 Exceptional
9.4/10 Exceptional
Property highlights
- Pool
- Free breakfast
- Spa
- Airport transfer
- Free parking
- Free WiFi
Pezoula, Hersonissos, Crete Island, 70007
Main amenities
- Daily housekeeping
- Restaurant and bar/lounge
- Full-service spa
- 2 outdoor pools
- Rooftop terrace
- Health club
- Sauna
- Steam room
- Beach towels
- Children's pool
- Pool bar
- Room service
Feel at home
- Children stay free
- Free cribs/infant beds
- Babysitting (surcharge)
- Children's pool
- Playground on site
- Kitchen
Room options
View all photos for Royal , 2 Bedroom Villa, Private Pool, Sea View and Mountain View
Royal , 2 Bedroom Villa, Private Pool, Sea View and Mountain View
View all photos for Standard, 1 Bedroom Villa, Private Pool
Standard, 1 Bedroom Villa, Private Pool
View all photos for Deluxe Room, Sea View
Deluxe Room, Sea View
View all photos for Deluxe Room, Pool View
Deluxe Room, Pool View
View all photos for Ambassador , 1 Bedroom Villa, Private Pool, Sea View
Ambassador , 1 Bedroom Villa, Private Pool, Sea View
View all photos for Presidential, 2 Bedroom Villa, Private Pool, Sea View
Presidential, 2 Bedroom Villa, Private Pool, Sea View
View all photos for Dream, 1 Bedroom Villa, Private Pool, Direct Sea View
Dream, 1 Bedroom Villa, Private Pool, Direct Sea View
View all photos for Standard, 2 Bedroom Villa, Private Pool
Standard, 2 Bedroom Villa, Private Pool
View all photos for Deluxe Suite, Sea View
Deluxe Suite, Sea View
View all photos for Deluxe Suite, Pool View
Deluxe Suite, Pool View
About this area
What's nearby
- Stalis Beach - 10 min drive
- Star Beach Water Park - 9 min drive
- Crete Golf Club - 16 min drive
Getting around
Restaurants
- San Giorgio - 15 min walk
- Odas Taverna - 17 min walk
- Drossia Cocktailbar & Restaurant - 4 min drive
- Milos - 3 min drive
- The Red Lion bar and restaurant - 4 min drive
About this property
Royal Heights Resort Villas & Spa
Languages
English, French, German, Greek, Italian, Russian
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Health First (Greece)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)
Social distancing
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.
At a glance
Hotel size
- 30 rooms
- Arranged over 2 floors
Arriving/Leaving
- Check-in time starts at 2:00 PM
- Express check-out available
- Minimum check-in age: 18
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions.
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- The front desk is open daily from 8:00 AM - 11:00 PM
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- Babysitting*
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms (speed: 25+ Mbps)
Parking
- Free onsite self parking
- Free onsite extended parking
Transfers
- Airport shuttle on request (available 24 hours)*
Other information
- Designated smoking areas
- No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
- Free buffet breakfast each morning 7:30 AM–10:30 AM
- Restaurant
- Bar/lounge
- Poolside bar
- Coffee shop
- Room service (limited hours)
- Snack bar/deli
Traveling with children
- Children stay free (see details)
- Children's pool
- Playground
- Babysitting (surcharge)
What to do
- Fitness classes
- Golfing nearby
- Safari nearby
- Boat tours nearby
- Scuba diving nearby
- Scooter/moped rentals nearby
Working away
- Conference center
Services
- Front desk (limited hours)
- Tour/ticket assistance
- On-site car rental
- Dry cleaning/laundry services
- Hair salon
- Luggage storage
- Wedding services
- Beach towels
- Pool loungers
- Pool umbrellas
Facilities
- 2 buildings/towers
- Built in 2008
- Safe-deposit box at front desk
- Rooftop terrace
- Garden
- Picnic area
- Library
- Health club
- 2 outdoor pools
- Full-service spa
- Sauna
- Steam room
- At least 80% of food locally-sourced
- Locally-owned & organized tours & activities
- Double-glazed windows
- At least 80% lighting from LEDs
- No plastic drinking straws
- Reusable cups only
- Reusable tableware only
- Lockers available
Room amenities
Be entertained
- 21-inch LCD TV
- Satellite TV channels
Home comfort
- Air conditioning and heating
- Minibar
- Bathrobes and slippers
- Iron/ironing board (on request)
Sleep well
- Soundproofed rooms
- Free crib/infant bed
- Bed sheets provided
What to enjoy
- In-room massage
Freshen up
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Free WiFi (speed of 25+ Mbps)
- Phone
Food and drink
- Full-sized refrigerator/freezer
- Freezer
- Microwave (on request)
- Kitchen
- Stovetop
- Oven
- Free bottled water
- Cookware, dishes, and utensils
- Highchair
More
- Daily housekeeping
- In-room safe
- Access via exterior corridors
- Energy-saving switches
- LED light bulbs
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open select days. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out:
- A tax is imposed by the city: EUR 4.00 per accommodation, per night
Optional extras
- Airport shuttle service is offered for an extra charge of EUR 65 per room (one-way)
Renovations and closures
The property is closed between November 1 and April 29.
Children & extra beds
- Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
- Pool access available from 9:00 AM to 7 PM
- Guests under 12 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
This property affirms that it follows the cleaning and disinfection practices of Health First (Greece).
This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 1039K035A0196301
Also known as
Royal Heights Resort Villas
Royal Heights Resort Villas Chersonissos
Royal Heights Villas Chersonissos
Royal Heights Resort Villas Malia
Royal Heights Villas Malia
Royal Heights Villas
Royal Heights Hotel Malia
Royal Heights Resort Malia, Crete
Frequently asked questions
Reviews
9.4
Exceptional
9.6/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Jun 23, 2023
Alexander
Alexander, 3-night trip
Verified Expedia guest review