I was here for one night with my 4 year old daughter. The hotel is hard to find (we drove there), as it is quietly nestled in the stunning countryside of the Netherlands. The hotel looks like someone's home that appears very well maintained. The welcome I received was warm and we were excited to stay. The rooms have a soothing quality about them and appear unique in a sense (with brick walls). The dinner was decent, with good quality ingredients, but overpriced. I ended up paying about 100 euros for a steak plate, chicken nuggets plate, and a cod plate. There was a fly which kept flying around the tables which was disruptive. There was a man who plays multiple roles there, he served food, he was the guest relations person, and he seemed like the security person too. He was about 5'7, dressed casually, and has a receeding hair line. He was mean to me and my child; he offered no help with our luggage when we were picking up our luggage at 9 :30 pm. In fact, he said 'shouldn't she be going to bed?'. I was shocked. Then, the hotel staff locks the doors at night without warning, so guests are locked in. I did not like that. Then, when checking out, he asked if we will eat breakfast and I responded 'no because we are running late, but maybe next time'. He walked away and said 'yeah right, next time'. Wow. He was unprofessional and disrespectful and I was glad to leave asap. Never again. This is unfortunate for my first time in The Netherlands.
Aug 23, 2014Genuine Hotels.com guest review
A Traveler, us1 night family trip
De Koekoekshof, Elp
Outstanding5.0 / 5
Very friendly, great food, highly recommended
The rooms here are modest but roomy, clean and comfortable. The bathroom is a little dated but absolutely fine. We were given a warm welcome, the garage we'd requested for our bicycles was waiting for us and we got a very strong impression of a team who genuinely love what they do and care about their guests. The food was absolutely amazing, and the wine great too. I forgot my Mac power supply, called the hotel and they put it in the post the next morning - great service.