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Sheraton Kampala Hotel, Kampala

4 stars4 stars
Ternan AvenueKampalaUganda, 855-239-9480
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Good3.6 / 5
Great room
Great location
Fantastic service
37See all 37 reviews
From 619 reviewsTripAdvisor Traveller Rating

Sheraton Kampala Hotel, Kampala

Hotel Info: 855-239-9480

from $174
  • Suite
  • Club Room
  • Presidential Suite
  • Executive Room
  • Classic Room
  • Junior Suite
  • Executive Room
  • Classic Room
  • Suite
  • Club Room

At a glance

Key facts

Hotel size

  • This hotel has 236 rooms
  • This hotel is arranged over 14 floors


  • Check-in time 3 PM-5 AM
  • Check-out time is 1 PM
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Other information

  • Smoke-free property

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Spa treatment room(s)
  • Steam room
  • Fitness classes on site
  • Playground on site
  • Racquetball/squash on site
  • Golf lessons available nearby
  • Golfing nearby
  • Waterslide
  • Tennis on site
  • Sauna
  • Pool sun loungers
  • Pool umbrellas
  • Billiards or pool table
Working away
  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms 7
  • Conference space size (feet) - 11050
  • Conference space size (meters) - 1027
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 1967
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features


On Site

  • Outdoor tennis court
  • Sauna
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Playground on site
  • Racquetball/squash on site


  • Golf lessons available nearby
  • Golfing nearby

Recent reviews

Good 3.6 /5 from 37 reviews

Sheraton Kampala Hotel, Kampala
Fair2.0 / 5
Not good value for money
Room service food is not good. Room had 1 plug! AC and others under repair. Hotel needs to be updated
2 night business trip
Sheraton Kampala Hotel, Kampala
Outstanding5.0 / 5
Brief stay at the Sheraton in Kampala.
I always enjoy my time in Kampala. Great location.
4 night business trip
Sheraton Kampala Hotel, Kampala
Excellent4.0 / 5
Check for a better hotel
The hotel is very much overpriced for its quality. booking dos not cover the breakfast which is not mentioned during the booking
3 night business trip
Sheraton Kampala Hotel, Kampala
Good3.0 / 5
The hotel and the corridor were smelling. The service was very poor. I had to call multiple times for a same service
3 night business trip
Sheraton Kampala Hotel, Kampala
Good3.0 / 5
At this price I expected a little nicer, but overall, just fine. Here's my complaints: when flushing the toilet it would splash all over the seat, and sometimes onto the floor. Gross. The door was a tight fit and had to be forcefully slammed shut. Both noisy and irritating. It somehow shook the door frame so much that the inside latch closed behind me, and then I couldn't get back into my room, because it was locked from the inside. Creepy! We had to have a maintenance guy tear the old lock off. Lastly, if you are a vegetarian, be extra careful. They like to put beef strips into their morning potatoes, and meat in their veggie samosas. Overall, a nice hotel. Heavy on security, with a friendly staff. Awesome city view from miniature balcony.
3 night business trip

See all reviews

Sheraton Kampala Hotel, Kampala

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