Hotel Villa Santa Catarina

Photo gallery for Hotel Villa Santa Catarina

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2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Superior Doble  | Terrace/patio
View from room

Overview of Hotel Villa Santa Catarina

Hotel Villa Santa Catarina

3.0 star property
Family-friendly hotel with 2 outdoor pools, near Multiple Use Area Lake Atitlan Basin

8.6/10 Fabulous

114 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking
Map
Santa Catarina Palopo Atitlan, Santa Catarina Palopo, Solola, 7010
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Hot springs
  • Breakfast available
  • Spa tub
  • Room service
  • In-room childcare
  • Conference centre
  • Airport shuttle
  • Area shuttle
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Garden

Room options

About this area

Getting around

  • Guatemala City (GUA-La Aurora Intl.) - 110 min drive
  • Quetzaltenango (AAZ-Los Altos) - 143 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Rincón del chef - 4 min drive
  • Crossroads Café - 6 min drive
  • Circus Bar - 6 min drive
  • Pupusería Bar Cheros - 6 min drive
  • Café Atlantis - 6 min drive

About this property

Hotel Villa Santa Catarina

3-star family-friendly hotel by the lake
You can look forward to a round-trip airport shuttle, a terrace and a garden at Hotel Villa Santa Catarina. Treat yourself to a massage at the on-site spa. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools with sunloungers and pool umbrellas
  • Free self-parking
  • Full breakfast (surcharge), hot springs on site and an area shuttle
  • An area shuttle, free newspapers and smoke-free property
  • Guest reviews give good marks for the dining options and helpful staff
Room features
All guest rooms at Hotel Villa Santa Catarina include amenities, such as complimentary wireless Internet access.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with baths or showers and free toiletries
  • 20-inch LED TVs with cable channels
  • Furnished balconies or patios, daily housekeeping and desks

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 38 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 9:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (9 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs only, 1 per room, up to 22 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered on-site self-parking
  • On-site parking is limited (max. 1 space per unit)

Transfers

  • Airport shuttle*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Childcare in room (surcharge)

What to do

  • Hot springs
  • Kayaking nearby

Working away

  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1987
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • 2 outdoor pools
  • Full-service spa
  • Hot tub

Accessibility

  • Upper floors accessible by stairs only

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 20-inch LED TV
  • Cable TV channels

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

There are indoor/outdoor hot springs open between 9:00 AM and 8:00 PM. The temperature in the hot springs is set to 123°F.

Fees & policies

Optional extras

  • Breakfast costs between GTQ 60.00 and GTQ 125.00 for adults, and GTQ 60.00 and GTQ 125.00 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for GTQ 115.00 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GTQ 120 per pet, per night

Pool, spa, & gym (if applicable)

  • Hot springs access available from 9:00 AM to 8:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Villa Santa Catarina Panajachel
Hotel Villa Santa Catarina
Villa Santa Catarina Panajachel
Villa Santa Catarina
Hotel Villa Santa Catarina Hotel
Hotel Villa Santa Catarina Santa Catarina Palopo
Hotel Villa Santa Catarina Hotel Santa Catarina Palopo

Frequently asked questions

Does Hotel Villa Santa Catarina offer free cancellation for a full refund?
Yes, Hotel Villa Santa Catarina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Villa Santa Catarina?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Villa Santa Catarina?
Yes, there are 2 outdoor pools.
Are pets allowed at Hotel Villa Santa Catarina?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 22 lbs per pet. There's a charge of GTQ 120 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Villa Santa Catarina?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Villa Santa Catarina?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Villa Santa Catarina?
You can check in from 3:00 PM - 9:00 PM. Check-out time is 1 PM.
What is there to do at Hotel Villa Santa Catarina and nearby?
Have fun with nearby activities such as boat tours and kayaking. Additional recreation on-site includes hot springs. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 2 outdoor swimming pools. Hotel Villa Santa Catarina also has a garden.
Are there restaurants at or near Hotel Villa Santa Catarina?
Yes, there's an on-site restaurant. Nearby restaurants include Rincón del chef (2.1 mi), Crossroads Café (2.7 mi) and Circus Bar (2.8 mi).
Does Hotel Villa Santa Catarina have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Hotel Villa Santa Catarina like?
Hotel Villa Santa Catarina is located a short 1-minute walk from Multiple Use Area Lake Atitlan Basin.

Overall score and ratings

8.6

Fabulous

9.1/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Amazing!
This is a beautiful hotel! Boutique style, clean, lovely staff, delicious restaurant. It is a little hard to find if you are driving, but nothing GPS can’t solve. I highly recommend! I loved it!
Elena, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Pablo, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Kate, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Isabella, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Maren, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location in a small town with private space right by lake access and public piers
melina, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

First time coming to hotel villa santa Catarina palopo it was an amazing place to stay this is like a dream came thru. Food was really good . Pool and jacuzzi was amazing I love this place. New York 🗽 in that house
Cesar, 1-night family trip
Verified Expedia guest review

8/10 Very good

Dorka, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Lizbeth, 2-night trip
Verified Expedia guest review

8/10 Very good

Muy hermoso
Joseph, 1-night family trip
Verified Expedia guest review