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1 room, 2 adults
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Hotel Villa Maya, Santa Elena

3 stars
Laguna Petenchel, Santa Elena PeténSanta ElenaPeten01001Guatemala, 800-491-6126
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Excellent4.3 / 5
Food
Delicious food
Room
Room is all right
6See all 6 Hotels.com reviews
From 221 reviewsTripAdvisor Traveller Rating

Hotel Villa Maya, Santa Elena

Hotel Info: 866-539-8117

from $103
  • Triple Room
  • Single Room
  • Superior (doble)
  • Double Room

At a glance

Key facts

Hotel size

  • This hotel has 56 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time noon-9 PM
  • Check-out time is noon
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation.
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Also known as

  • Hotel Villa Maya
  • Hotel Villa Maya Santa Elena
  • Villa Maya Hotel
  • Villa Maya Santa Elena

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Pool umbrellas
Working away
  • Number of meeting rooms - 2
  • Conference space
  • Meeting rooms 2
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 20
  • Year Built 1988
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
Stay connected
  • Phone
More
  • Daily housekeeping
  • Access via exterior corridors

Hotel Villa Maya, Santa Elena’s small print

Also known as

  • Hotel Villa Maya
  • Hotel Villa Maya Santa Elena
  • Villa Maya Hotel
  • Villa Maya Santa Elena

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 6 reviews

Hotel Villa Maya, Santa Elena
Outstanding5.0 / 5
Wonderful experience
It was wonderful felt like being in the jungle, you could see parrots, hear the monkeys, and watch the deers. aand in the lake you could see cocodriles. it was beatiful!
1 night family trip
Hotel Villa Maya, Santa Elena
Excellent4.0 / 5
Nice surroundings but not to standards
The hotel is secluded in an ecoreserve. You see a lot of wildlife there: birds, crocodiles, hawling monkeys. Beautiful view on the lake ftom the terrace. It is perfect if you are staying one or two nights but not more. The restaurant food is pretty poor, not much choice and expensive. If you ask for a taxi, they call a travel agency of their own and the receptinist makes you pay a fortune in cash!!to her. What a rip off. So you should better have your owncar. They welcome a lot of group from bus tours.. so not the best crowd. The first room they proposed was small, old and smelly. After we complained, they transfered us to a "suite" which was much better but still basic for the price with a small uncomfortable bed, no room to hang your towels and a noisy fridge.
6 night romance trip

See all reviews

Hotel Villa Maya, Santa Elena

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