All hotels in Hanoi, Vietnam
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Crowne Plaza West Hanoi, Hanoi

5-star5 stars
36 Le Duc Tho Street My Dinh CommuneTu Liem District, Hanoi10000Vietnam

Luxury hotel in Hanoi with 4 bars/lounges, spa
  • Free WiFi and free parking
Fabulous8.6
Pool
Great pool
Food
Delicious food
Comfort
Rather comfortable
Location
Location is ok
45See all 45 Hotels.com reviews
From 495 reviewsTripAdvisor Traveller Rating

Crowne Plaza West Hanoi, Hanoi

from $98
  • Deluxe Room
  • Club Room, 1 King Bed, Non Smoking
  • Club Room, 1 King Bed, Smoking
  • Premier Room, 1 King Bed, Non Smoking
  • Premier Room, 1 King Bed, Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking
  • Deluxe Room, 2 Twin Beds, Smoking
  • Premier Room, 2 Twin Beds, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 393 rooms
  • This hotel is arranged over 24 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Children

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 bars/lounges
  • Restaurant
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms 9
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2010
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Turndown service
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Lackah - Overlooking the garden, this lobby lounge specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Crowne Plaza West Hanoi, Hanoi’s small print

Also known as

  • Crowne Plaza Hanoi West
  • Crowne Plaza Hotel Hanoi West
  • Crowne Plaza West Hanoi
  • Crowne Plaza West Hanoi Hotel Hanoi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the spa without adult supervision.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge

Late check-out can be arranged for an extra charge

Rollaway beds are available for USD 46.2 per night

Buffet breakfast is offered for an extra charge of USD 18 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Crowne Plaza West Hanoi, Hanoi

Landmarks

  • My Dinh National Stadium - 14 min walk
  • The Garden Shopping Center - 28 min walk
  • Indochina Plaza Ha Noi - 30 min walk
  • Keangnam Hanoi Landmark Tower - 33 min walk
  • Vietnam National Convention Center - 2.5 mi / 4.1 km
  • Vietnam Museum of Ethnology - 2.7 mi / 4.3 km
  • Museum of Ethnology - 2.7 mi / 4.4 km
  • Ho Chi Minh Mausoleum - 5.6 mi / 9 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 35 min drive
  • Hanoi Railway Station - 22 min drive
  • Hanoi Van Dien Station - 24 min drive
  • Hanoi Giap Bat Station - 24 min drive
  • Free self parking

Recent reviews

Fabulous 8.6 From 45 reviews

Crowne Plaza West Hanoi, Hanoi
Exceptional10.0
Great Hotel
Hotel was very comfortable and clean. The wait staff greeted us by name and even knew what we wanted for breakfast!
Kerry, us6 night trip
Crowne Plaza West Hanoi, Hanoi
Exceptional10.0
Perfect for business
This is a great hotel for any occasion, but for business it was very comfortable. The room had blackout curtains, nice desk, comfortable chair and ottoman, flat screen TV with a enough (English) movie, sports, news, and documentary channels. Service was outstanding and helpful and friendly staff. Best of all - large soaking bathtub with view of the TV.
Margaret, us6 night business trip
Crowne Plaza West Hanoi, Hanoi
Exceptional10.0
Fantastic hotel
We were there for a soccer tournament. It is an excellent location for it. The buffet is amazing, aka carte is slow service. The hotel is very nice and it slept 2 adults, 2 kids very comfortably.
Joseph, sg2 night trip
Crowne Plaza West Hanoi, Hanoi
Very Good8.0
Business stay
The club staff were really helpful and made my stay a real pleasure.
ANTHONY, gbBusiness trip
Crowne Plaza West Hanoi, Hanoi
Very Good8.0
Business stay
The club staff were really helpful and made my stay a real pleasure.
A Traveler, gb3 night business trip

See all reviews

Crowne Plaza West Hanoi, Hanoi

Is the description of this hotel not correct? Tell us