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Crowne Plaza West Hanoi, Hanoi

5-star5 stars
Great for familiesThis property has good facilities for families.
36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District, Hanoi, 10000, Vietnam

Luxury hotel with spa, near My Dinh National Stadium
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 542 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Cleanliness
Clean
Food
Delicious food
Room
Great room
Service
Fantastic service

Crowne Plaza West Hanoi, Hanoi

from $87
  • Deluxe Room
  • Club Room, 1 King Bed, Non Smoking
  • Club Room, 1 King Bed, Smoking
  • Premier Room, 1 King Bed, Non Smoking
  • Premier Room, 1 King Bed, Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking
  • Club Room, 2 Twin Beds, Non Smoking
  • Premier Room, 2 Twin Beds, Non Smoking

What’s around Crowne Plaza West Hanoi, Hanoi

Top spots nearby

Recommended by this property

  • My Dinh National Stadium (9-minute walk)
  • The Garden Shopping Center (17-minute walk)
  • Vietnam National Convention Center (30-minute walk)
  • Bao Son Paradise Park (45-minute walk)
  • Hoan Kiem Lake (5.4 mi / 8.8 km)
  • Hanoi Old City Gate (5.5 mi / 8.8 km)
  • Thang Long Water Puppet Theatre (5.5 mi / 8.8 km)

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 42 min drive
  • Hanoi Van Dien Station - 29 min drive
  • Hanoi Giap Bat Station - 29 min drive
  • Hanoi Railway Station - 31 min drive

At a glance

Key facts

Hotel size

  • This hotel has 393 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

  • Local laws may restrict unmarried guests from sharing a room

Travelling with others

Children

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Turndown service
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Pay movies
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The Spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily. Children under 5 years old are not allowed in the spa without adult supervision.

Dining

Lackah - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Little Korea - This restaurant overlooks the garden and specializes in Korean cuisine. Open daily.

Barista - Onsite lobby lounge. Open daily.

Pool Bar - This bar is located by the pool. Open daily.

Barista Outdoor - Onsite cafe. Open daily.

Crowne Plaza West Hanoi, Hanoi’s small print

Also known as

  • Crowne Plaza Hanoi West
  • Crowne Plaza Hotel Hanoi West
  • Crowne Plaza West Hanoi
  • Crowne Plaza West Hanoi Hotel Hanoi
  • Crowne Plaza West Hanoi Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 5 years old are not allowed in the spa without adult supervision.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Rollaway beds are available for USD 46.2 per night

Buffet breakfast is offered for an extra charge of USD 20.79 for adults and USD 10.4 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Crowne Plaza West Hanoi, Hanoi

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