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DoubleTree by Hilton New York City - Financial District, New York

4 stars
8 Stone StNew YorkNY10004United States of America, ‏855-239-9478
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Excellent4.0 / 5
Location
Great location
Service
Fantastic service
Amenities
Bad amenities
1725See all 1,725 Hotels.com reviews
From 1,910 reviewsTripAdvisor Traveller Rating

DoubleTree by Hilton New York City - Financial District, New York

Hotel Info: 855-239-9478

from $119
  • One King Bed, City View, Non-Smoking
  • Junior Suite, One King Bed, Non-Smoking
  • One Full Bed, Non-Smoking, Roll In Shower
  • Group Rate
  • One King Bed, River View, Non-Smoking
  • Two Double Beds, City View, Non-Smoking
  • Accessible - 1 full bed
  • One King Bed, Non-Smoking
  • One King Bed, Smoking
  • Room, Accessible, Non Smoking
  • Two double beds
  • One Full Bed, Non-Smoking, Roll In Shower
  • Deluxe, One King Bed, River View

At a glance

Key facts

Hotel size

  • This hotel has 399 rooms
  • This hotel is arranged over 40 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • DoubleTree Hilton Hotel New York City Financial District
  • DoubleTree Hilton New York City Financial District
  • DoubleTree New York City Financial District

Policies

Parking height restrictions apply.

Optional extras

Self parking costs USD 40 per day

Valet parking costs USD 60 per day

Buffet breakfast is offered for an extra charge of USD 18 for adults and USD 10 for children (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
More
  • In-room safe (laptop compatible)

DoubleTree by Hilton New York City - Financial District, New York’s small print

Also known as

  • DoubleTree Hilton Hotel New York City Financial District
  • DoubleTree Hilton New York City Financial District
  • DoubleTree New York City Financial District

Policies

Parking height restrictions apply.

Optional extras

Self parking costs USD 40 per day

Valet parking costs USD 60 per day

Buffet breakfast is offered for an extra charge of USD 18 for adults and USD 10 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 1725 reviews

DoubleTree by Hilton New York City - Financial District, New York
Poor1.0 / 5
Disrespectful, unprofessional, and careless.
They were the worst! Unprofessional, rude, and careless. They lied to me and said my room will be ready at 12, so I waited 2 hours, then they said 12:30 it will be ready for sure, so I waited again, and then they denied all of it disrespectfully and with a SMIRK and said I should come back at 3pm!all of this while I had a reservetion!they lied to keep me from 10 to 3!Angry and exhusted I had to change my clothes in their lobby's bathroom and was about to go look for another place when one of those rude receptionists came and found me to say my room is ready, then she didnt give me any water, which in later I saw other people recieved when checking in. During my stay on 6 days I kept my contact to the staff to the minimum because of this! Until I had to print two tickets. Both of their computers at the lobby were broken. I even sent my ticket to the reception girl to print but it didnt work, I missed a cruise waiting on a single print! Unacceptable! One night they called me twice at 1 AM asking me if I ordered wine, and came to my door with it!!!I did not order anything!I just needed my sleep! Angry, frustrated and humiliated I checked out of that hellhole!
5 night trip
DoubleTree by Hilton New York City - Financial District, New York
Excellent4.0 / 5
Nice Hotel in a Great Location
I enjoyed my stay here. It's a nice hotel in a great location. There are several subway stations within walking distance and the view of the Freedom Tower was very cool. The staff was very friendly and helpful and the beds are really comfy. The only negative is that the elevators are very slow and it's sometimes a long wait to grab one.
2 night trip
DoubleTree by Hilton New York City - Financial District, New York
Poor1.0 / 5
Not impressed
The room smelled like smoke. When I complained and asked to be moved to another room I was told the hotel was sold out and I was out of luck. Yet when I went on the web to check room availability there were rooms available in the hotel. Also, there was little or no A/C in the hallways. The hallways had dirty dishes from room service sitting for days outside of rooms. The hallways had not been vacuumed for days and very dirty.
1 night romance trip
DoubleTree by Hilton New York City - Financial District, New York
Outstanding5.0 / 5
We'll be back
My boyfriend and I love this hotel. Nice, clean, comfy bed and close to the subway.
2 night romance trip
DoubleTree by Hilton New York City - Financial District, New York
Good3.0 / 5
we requested a handicap room but none was available.
4 night business trip

See all reviews

DoubleTree by Hilton New York City - Financial District, New York

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