Villa del Palmar Cancun Luxury Beach Resort & Spa

Photo gallery for Villa del Palmar Cancun Luxury Beach Resort & Spa

Primary image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
5 outdoor pools, pool umbrellas, sun loungers

Overview of Villa del Palmar Cancun Luxury Beach Resort & Spa

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Villa del Palmar Cancun Luxury Beach Resort & Spa

4.5 star property
Punta Sam beachfront resort with spa and beach bar

8.4/10 Very Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is $207
Price available on 9/9/2022
Map
Carretera Punta Sam Km. 5.2, Mz9 SMZ2 Lote 3, Punta Sam, QROO, 77400
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 5 bars/lounges
  • Full-service spa
  • 5 outdoor pools and 4 spa tubs
  • Breakfast available
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
Feel at home
  • Supervised childcare (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Premium TV channels
  • Garden
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Playa Mujeres Golf Club - 8 min drive
  • Ultramar Ferry Puerto Juárez - 12 min drive
  • Norte Beach - 77 min drive
  • Cancun Mall - 15 min drive
  • Puerto Cancun Marina Town Center - 16 min drive
  • Plaza Las Americas - 17 min drive
  • Dubai Palace Casino - 19 min drive
  • Playa Tortugas - 21 min drive
  • Langosta Beach - 23 min drive
  • Tortuga Beach - 26 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive
  • Airport shuttle (surcharge)

About this property

Villa del Palmar Cancun Luxury Beach Resort & Spa

4.5-star luxury resort by the ocean
Consider a stay at Villa del Palmar Cancun Luxury Beach Resort & Spa and take advantage of 18 holes of golf, a roundtrip airport shuttle, and a beach bar. With a white sand beach, beach massages, and sun loungers, this resort is the perfect place to soak up some sun. Treat yourself to hydrotherapy, a hot stone massage, or aromatherapy at The Village Spa, the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants, which feature international cuisine and ocean views. The gym offers yoga classes and aerobics classes; other things to do include scuba diving, beach yoga, and beach volleyball. In addition to a poolside bar and a grocery/convenience store, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 5 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), limo/town car service, and coffee/tea in the lobby
  • Luggage storage, an elevator, and smoke-free premises
  • Guest reviews say great things about the location
Room features
All 415 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like furnished balconies and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
More amenities include:
  • Free toiletries and hair dryers
  • 50-inch flat-screen TVs with premium channels
  • Eco-friendly cleaning products, toaster ovens, and childcare services

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
On-site PCR COVID-19 testing is available for a USD 100 fee, and antigen/rapid COVID-19 testing is available for a USD 25 fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 415 units
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • This property offers health screenings for COVID-19. Guests should contact the property upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms (2-device limit)

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:30 AM
  • 6 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store
  • Children's games
  • Toys
  • Lifeguard on site

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Scuba diving
  • Shopping
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2010
  • ATM/banking
  • Garden
  • Terrace
  • Fitness center
  • 18 holes of golf
  • 5 outdoor pools
  • Arcade/game room
  • Full-service spa
  • 4 spa tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • MP3 docking station
  • 50-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (2-device limit)
  • Phone

Food and drink

  • Toaster oven
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly cleaning products provided

Special features

Spa

The Village Spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Casona - Overlooking the ocean, this steakhouse specializes in international cuisine. Guests can enjoy drinks at the bar.
Zama - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
Hiroshi - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Davinos - This restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.
Caprichos - Overlooking the ocean, this buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.5 per person, per night

Optional extras

  • Breakfast costs between USD 35 and USD 50 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one way)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

On-site PCR COVID-19 testing is available for a USD 100 fee, and antigen/rapid COVID-19 testing is available for a USD 25 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

The guestrooms and property amenities at this property are not accessible to wheelchairs at this time.

Also known as

Cancun Palmar
Palmar Cancun
Palmar Resort Cancun
Villa del Palmar Cancun Beach
Villa del Palmar Cancun Beach Playa Mujeres
Villa del Palmar Cancun Beach Resort
Villa del Palmar Cancun Beach Resort Playa Mujeres
Villa Palmar
Villa Palmar Cancun
Villa Palmar Resort Cancun
Villa Palmar Cancun Luxury Beach Resort Playa Mujeres
Villa Palmar Cancun Luxury Beach Playa Mujeres
Villa Palmar Cancun Luxury Beach
Villa Palmar Cancun Luxury Beach Resort
Villa del Palmar Cancun Beach Resort Spa
Del Palmar Cancun & Punta Sam
Villa del Palmar Cancun Luxury Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort & Spa Resort
Villa del Palmar Cancun Luxury Beach Resort & Spa Punta Sam

Frequently asked questions

Does Villa del Palmar Cancun Luxury Beach Resort & Spa offer free cancellation for a full refund?
Yes, Villa del Palmar Cancun Luxury Beach Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Villa del Palmar Cancun Luxury Beach Resort & Spa?
As of Aug 19, 2022, prices found for a 1-night stay for 2 adults at Villa del Palmar Cancun Luxury Beach Resort & Spa on Sep 9, 2022 start from $207, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Villa del Palmar Cancun Luxury Beach Resort & Spa?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Villa del Palmar Cancun Luxury Beach Resort & Spa?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Villa del Palmar Cancun Luxury Beach Resort & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Villa del Palmar Cancun Luxury Beach Resort & Spa?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Villa del Palmar Cancun Luxury Beach Resort & Spa?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle one way.
What are the check-in and check-out times at Villa del Palmar Cancun Luxury Beach Resort & Spa?
You can check in from 4:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Villa del Palmar Cancun Luxury Beach Resort & Spa?
No, this resort doesn't have a casino, but PlayCity Casino (10-min drive) and Royal Yak Casino and Sports Book (11-min drive) are both nearby.
What is there to do at Villa del Palmar Cancun Luxury Beach Resort & Spa and nearby?
Have fun with onsite activities like kayaking, volleyball, and beach yoga. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 4 spa tubs. Villa del Palmar Cancun Luxury Beach Resort & Spa also has 5 outdoor pools, 5 bars, and a sauna, as well as a steam room, an arcade, and a garden.
Are there restaurants at or near Villa del Palmar Cancun Luxury Beach Resort & Spa?
Yes, there are 6 onsite restaurants, featuring international cuisine and ocean views. Nearby restaurants include Minino's (4.7 mi), Rolandi's (4.7 mi), and Aroma Isla (4.7 mi).
Does Villa del Palmar Cancun Luxury Beach Resort & Spa have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Villa del Palmar Cancun Luxury Beach Resort & Spa like?
Villa del Palmar Cancun Luxury Beach Resort & Spa is located on the waterfront, a short 1-minute walk from Punta Sam Ferry Terminal. Travelers say that the resort is in a great location.

Overall score and ratings

8.4

Very Good

9.1/10

Cleanliness

8.7/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very Good

Charisma, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Massive Family Friendly Resort with Terrible Beach
Massive family friendly beach resort. Be warned. this beach is not swimmable due to massive amount of seaweed. 3 Pools and resort is absolutely beautiful, clean and restaurant food delicious. Must make reservations as soon as you check in since they have strict 10min grace period before they give away your table to another group, which was ridiculous. Buffet restaurant is not as good as others. Rooms need to be updated and mattresses are way too firm. I had a terrible backache and uncomfortable sleep. Bathroom had no air conditioning so you could not close the door or it is a sauna.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Simply the best ! Better than all the rest!!!
Beyond Fabulous! Love this resort stay here all the time ! Great for kids great for couples great for families The best sushi restaurant in Cancun .. !!!! well actually second best . The greatest I can’t reveal Everyone here is extremely nice! Clean rooms Big tubs! And big swimming pool! Fun games .. and great music.. oh and a amazing breakfast ! 🎉❤️
Leslie, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Ricardo, 13-night trip
Verified Expedia guest review

10/10 Exceptional

natalia, 4-night trip
Verified Expedia guest review

2/10 Poor

The service is too slow
Willy, 1-night family trip
Verified Expedia guest review

8/10 Very Good

We had a great weekend at Villa del Palmar at the end of our long trip around Yucatan. Stayed with a 5 yr old who loved all the pools. Only ate at buffet as didn't do all-inclusive as was v. impressed at quality of the food considering it was a buffet. And liked the fact that they focussed on particular type of food each night. Rooms were clean and spacious if a little dated. Beach area was nice but sea not great and full of seaweed (like a lot of the area) and also next to the port which isn't ideal. Staff all v. friendly.
James, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Service ad food was excellent
Obed, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel! Great location. Could have used a little more activities and some more ambiance. ie.. live music later in the evening. But other than was a great stay
Miguel, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Wonderful property, well cared for grounds. Service was top notch, food excellent. This is a FAMILY resort, so honeymooners be aware. Great activities for the kids but partiers should seek the hotel zone as bars shut at 6 PM, restaurants close at 10PM.;overall an enjoyable stay.
Jeffrey, 6-night romance trip
Verified Expedia guest review