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InterContinental Hangzhou, Hangzhou

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Jiefang East Road No 2HangzhouZhejiang310016China

Luxury hotel in Jianggan with indoor pool, bar/lounge
  • Free WiFi
  • Luxury Hotel
Fabulous8.6
Vibe
Awesome vibe
Amenities
Great amenities
Comfort
Rather comfortable
Cleanliness
Quite clean
45See all 45 Hotels.com reviews
From 365 reviewsTripAdvisor Traveller Rating

InterContinental Hangzhou, Hangzhou

from $128
  • Deluxe Room
  • Club Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed, River View
  • Deluxe Room, 2 Double Beds, River View
  • Superior Room
  • Room, View
  • Superior Suite
  • Club Room
  • Superior Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 395 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • WiFi and wired Internet access in public areas *

  • Free WiFi in rooms
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa treatment room(s)
  • Spa tub
  • Golfing nearby
  • Arcade/game room
Working away
  • Business center
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

The Lake All Day Dining - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Xianshanyuan Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Lobby Lounge - Onsite café.

InterContinental Hangzhou, Hangzhou’s small print

Also known as

  • Hangzhou Intercontinental
  • Intercontinental Hangzhou
  • Intercontinental Hotel Hangzhou
  • Intercontinental Hangzhou Hotel Hangzhou

Optional extras

Rollaway beds are available for CNY 350+ per stay

Buffet breakfast is offered for an extra charge of CNY 196 per person (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in public areas for CNY 40.00 per day (rates may vary)

Wired Internet access is available in public areas for CNY 40.00 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around InterContinental Hangzhou, Hangzhou

Landmarks

  • In Jianggan
  • Hangzhou City Planning Exhibition Hall (7-minute walk)
  • Hangzhou Grand Theatre (12-minute walk)
  • MIXC Mall (18-minute walk)
  • Chongyi Church (32-minute walk)
  • Si Cheng Church (2.7 mi / 4.3 km)
  • Zhejiang University First Affiliated Hospital (2.8 mi / 4.5 km)
  • Hu Xueyan Former Residence (2.9 mi / 4.7 km)

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) 29-min drive
  • Hangzhou Station 11-min drive
  • Hangzhou East Railway Station 18-min drive
  • Hangzhou South Station 28-min drive
  • Jinjiang Station 27-min walk

Recent reviews

Fabulous 8.6 From 45 reviews

InterContinental Hangzhou, Hangzhou
Poor2.0
Rooms stink...literally
At first glance the hotel and rooms are beautiful. But closer inspection of the rooms reveals stains, scratches, and generally a need for a major renovation. All of that however could be overlooked if it wasn't for the persistent musty smell of mildew/mold. Running the AC all night only vaguely masked the odor. It became apparent that this is a bigger issue, when, upon asking for a new room the next morning due to the bad smell, the girl behind the counter said "I know. Many people say they don't like the smell". The new room smelled just as bad. My five colleagues staying on various floors all over the hotel also complained about the smell. This is clearly a hotel-wide issue. Until this is resolved, I highly recommend staying elsewhere.
Margaret, usBusiness trip
InterContinental Hangzhou, Hangzhou
Exceptional10.0
5 stat hotel with 5 star service
Truly one of the best and most beautiful hotels I have ever stayed in. What however also makes it one of the best is the service provided. Efficient, helpful friendly and yet professional service. 5 star indeed.
Richard, us5 night business trip
InterContinental Hangzhou, Hangzhou
Very Good8.0
Architectural wonder
Awesome hotel. Great rooms and service in an architectural wonder.
NIcholas, au1 night business trip
InterContinental Hangzhou, Hangzhou
Very Good8.0
Staff needs more training
the staff should be better trained. There was a girl at front desk who was rude to her colleague in front of me, in fact this colleague was just asking the girl to speed up the security registration for me. Feel like I was staying at a 2-3 star hotel. Also, the staff at coffee shop are lack of training, they don't know the basic and not attentive, this really damaged the hotel image.
Rebecca, as1 night business trip
InterContinental Hangzhou, Hangzhou
Good6.0
Intercontinental but not really...
While being part of the Intercontinental group of hotels, this hotel is run by locals so it is not the standard I have become accustomed too from Intercontinental group. Room was interesting and nice but the service lacked with many misunderstandings taking place. Reminds of coming to China a decade ago or so. Perhaps that was the reason the price was reasonable compared to others in China.
A Traveler, ca2 night business trip

See all reviews

InterContinental Hangzhou, Hangzhou

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