Skip to main content.
All properties in Madrid, Spain
1 room, 2 adults

NH Collection Palacio de Tepa, Madrid

5-star5 stars
Calle de San Sebastián 2, Madrid, Madrid, 28012, Spain

Luxury hotel with restaurant, near Puerta del Sol
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Superb9.2
Location
Great location
Food
Delicious food
Room
Great room
Value
Value for money could be better
347See all 347 Hotels.com reviews
From 1,410 reviews

TripAdvisor Traveller Rating

NH Collection Palacio de Tepa, Madrid

from $152
  • Deluxe Room
  • Deluxe Single Room, 1 Twin Bed
  • Junior Suite
  • Premium Room
  • Junior Suite (Extra Bed 3 adults)
  • Junior Suite (Extra Bed 2 adults + 1 child)
  • Family Room, City View

What’s around NH Collection Palacio de Tepa, Madrid

Landmarks

  • In Literary Quarter
  • Puerta del Sol - 5 min walk
  • Paseo del Prado - 8 min walk
  • Thyssen-Bornemisza National Museum - 9 min walk
  • Gran Via Street - 9 min walk
  • Plaza Mayor - 10 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 11 min walk
  • Prado Museum - 11 min walk

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 22 min drive
  • Madrid Atocha Station - 16 min walk
  • Atocha Cercanías Station - 17 min walk
  • Madrid Recoletos Station - 19 min walk
  • Anton Martin Station - 3 min walk
  • Tirso de Molina Station - 6 min walk
  • Sol Station - 6 min walk
  • Airport pick-up service

At a glance

Key facts

Hotel size

  • This hotel has 83 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Fitness facilities
Working away
  • Meeting rooms
  • Conference space size (feet) - 646
  • Conference space size (meters) - 60
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator/lift
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Cuchara de Tepa - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. A children's menu is available.

Awards and affiliations

  • The property is a member of Historic Hotels of the World.

NH Collection Palacio de Tepa, Madrid’s small print

Also known as

  • Nh Palacio
  • Nh Palacio De Tepa Hotel Madrid
  • Nh Palacio Tepa
  • Nh Palacio Tepa Hotel
  • Nh Palacio Tepa Hotel Madrid
  • Nh Palacio Tepa Madrid
  • NH Collection Palacio Tepa Hotel Madrid
  • NH Collection Palacio Tepa Hotel
  • NH Collection Palacio Tepa Madrid
  • NH Collection Palacio Tepa

Policies

Guests must contact this hotel in advance to reserve a crib (infant bed) or a rollaway bed. Contact the office using the information on the reservation confirmation received after booking.
Additional policies and fees may apply when booking more than 7 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Parking is available nearby and costs EUR 33 per day

Breakfast costs between EUR 13 and EUR 32 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 100 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Didn’t find the right property?

Continue searching for Madrid, Spain

Recent reviews

Superb 9.2 From 347 reviews

Exceptional 10.0
This is my 5th stay in this Hotel, centrally located and great staff.
Francisco, us2 night family trip
Exceptional 10.0
Great Location in central Madrid
Very nice hotel. Great location. Very friendly and helpful staff. I would definitely stay here again.
Frank, us2 night romance trip
Exceptional 10.0
Great Madrid Hotel
It was great.
Richard, us2 night business trip
Exceptional 10.0
Highly recommend
Great hotel in great part of city.
Denise, us1 night trip with friends
Very Good 8.0
This hotel is rated as a 5 star hotel. However, I don't feel it lives up to it's rating. It's really only a 4 star quality hotel. Here are the issues making it only a 4 star hotel: queen size bed, stiff and scratchy bed sheets, unusually stiff toilet paper (worse than the train station or airport) and no AC in the fall months. We stayed at a chain 4 star property that offered way better comfort and pricing. Overall, the hotel was decent as it provided normal amenities from Penhaligon (nothing extra like toothbrushes, etc), slippers and robes. The towels were plush and comfortable but the bathroom was dated and poorly designed where the water splashed everywhere with the showerhead. The wifi was good and the location was good. Overall, I would be ok with the property if it was lower in price.
usRomance trip

NH Collection Palacio de Tepa, Madrid

Is the description of this hotel not correct? Tell us