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Sheraton Guangzhou Hotel, Guangzhou

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
208 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510000, China

Luxury Guangzhou hotel with full-service spa, connected to a shopping center
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,139 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Food
Delicious food
Room
Great room
WiFi
Regular internet service

Sheraton Guangzhou Hotel, Guangzhou

from $113
  • Superior, Guest room, 1 King, City view
  • Deluxe, Guest room, 1 King, City view
  • Deluxe, Guest room, 2 Twin/Single Bed(s), City view
  • Premier Deluxe, Guest room, 1 King, TianHe Stadium view
  • Premier Deluxe, Guest room, 2 Twin/Single Bed(s), City view, High floor
  • Club Deluxe, Club lounge access, Guest room, 1 King, City view
  • Club Deluxe, Club lounge access, Guest room, 2 Twin/Single Bed(s), City view
  • Club Grand Deluxe, Club lounge access, Guest room, 1 King, City view, Corner room
  • Club Premier Suite, Club lounge access, 1 Bedroom Suite, 1 King, City view
  • Club Grand Suite, Club lounge access, 1 Bedroom Suite, 1 King, City view
  • Apartment Suite, Club lounge access, 1 Bedroom Suite, 1 King, City view, High floor
  • Grand Deluxe, Guest room, 1 King, City view, Corner room

What’s around Sheraton Guangzhou Hotel, Guangzhou

Landmarks

  • In Tianhe
  • Tianhe Stadium - 12 min walk
  • CITIC Plaza - 20 min walk
  • Grandview Mall - 20 min walk
  • Guangzhou Opera House - 31 min walk
  • Guangdong Museum - 31 min walk
  • Guangzhou Zoo - 33 min walk
  • Flower City Square - 34 min walk

Getting around

  • Foshan (FUO-Shadi) - 26 min drive
  • Guangzhou (CAN-Baiyun Intl.) - 41 min drive
  • Guangzhou East Railway Station - 3 min drive
  • Guangzhou Railway Station - 7 min drive
  • Guangzhou North Station - 29 min drive
  • Tianhenan Station - 6 min walk
  • Tiyu Xilu Station - 8 min walk
  • Tianhe Sports Center Station - 11 min walk
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 445 rooms
  • This hotel is arranged over 33 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. This property’s breakfast rate plans include breakfast for 1-2 guests, based on occupancy. Additional fees apply per person for guests exceeding this number. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Pool sun loungers
  • Steam room
  • Pool umbrellas
  • Sauna
Working away
  • Business center
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2011
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Pay movies
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Sheraton Seafood Kitchen - This seafood restaurant serves lunch and dinner.

Feast All-Day-Dining Rest - This buffet restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Lobby Lounge - Onsite lobby lounge.

Yue Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner.

Sheraton Guangzhou Hotel, Guangzhou’s small print

Also known as

  • Guangzhou Sheraton
  • Guangzhou Sheraton Hotel
  • Hotel Sheraton Guangzhou
  • Sheraton Guangzhou
  • Sheraton Guangzhou Hotel
  • Sheraton Hotel Guangzhou

Policies

Tax ID - 9144010169154142X5

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: CNY 500 per night

Optional extras

Onsite credit card charges are subject to an extra charge of 100 percent

Rollaway beds are available for CNY 350.0 per night

Buffet breakfast is offered for an extra charge of CNY 196 for adults and CNY 99 for children (approximately)

Airport shuttle service is offered for an extra charge of CNY 780 per vehicle (one-way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.6 From 230 reviews

Very Good 8.0
Superb location
The location is fantastic. The room is what one would expect from starwood. There was a small issur at check-in, I booked a 2 twinbed room as we were traveling with two young children, however, the FO insisted to allocate a king bed rm for us.when I showed our booking confirmation that the category was a twin bed room, she was hesitant to reallocate a new rm for us
usFamily trip
Exceptional 10.0
Return again and again and again
Great property one of the best for the money. Lots of places accessible to hotel by foot. Excellent service and wonderful restaurant, especially the buffet on the 3rd fl.
usRomance trip
Very Good 8.0
GZ Sheraton hotel comment
this hotel is good choice for businessman for its location , transportation , completely access to almost needs of traveler.
patrick, usBusiness trip
Fair 4.0
shi a ton
the chines name for sheraton is shi a ton the curry is made of cold dead chicken from their Chinese restaurant that was uneatable mix that into some curry put potatoes on top hey what will we ever know but to my surprise the next day its reputation and name were the same what ton the italian restaurant ran out of risotto, eggplant parma ,fettachini may be we should all chip in $50 to help them stock up finally ordered lobster pasta got the head and tail but to my surprise lobster is all cherry tomatoes in the middle like to know were they come from hummm very average 5 star or 5 profit first
Tom, usBusiness trip
Good 6.0
Good hotel but disappointed on this stayed
I always books a king bed with Hotel.com but when i checked in, the front desk lady said i have booked a 2 queen beds room which was not true and later then she said will change a king bed room for me tomorrow. Next day i got a room changed but that king bed room has a very strong smell, hotel staff said the last guest has applied trauma medicine so smell remained in the room. I guess those weird smell was something else but not only medicine. I guess the staff will not say the true however.
us3 night business trip

Sheraton Guangzhou Hotel, Guangzhou

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