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Hotel Dolores Alba Chichén, Piste

2.5 stars2.5 stars
Km 122 Carretera Merida- CancunPisteYUC97751Mexico, 800-491-6126
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Good3.8 / 5
Room
Room needs to be improved
Location
Great location
Pool
Great pool
Service
Fantastic service
156See all 156 Hotels.com reviews
From 473 reviewsTripAdvisor Traveller Rating

Hotel Dolores Alba Chichén, Piste

Hotel Info: 866-539-8117

from $35
  • Triple Room, 2 Double Beds
  • Double Room, 2 Double Beds
  • Double Room Single Use
  • Quadruple Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 40 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 2 PM-5 AM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 5 kg)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Free nearby parking

Offsite

  • Area shuttle *

  • Theme park shuttle *

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Dolores Alba
  • Dolores Alba Chichén
  • Dolores Alba Chichén Piste
  • Dolores Alba Hotel
  • Hotel Dolores Alba Chichén
  • Hotel Dolores Alba Chichén Piste
  • Hotel Dolores Alba Chichén Chichen Itza
  • Dolores Alba Chichén Chichen Itza

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Dial-up Internet access is available in guestrooms for an extra charge

Area shuttle and theme park shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
Things to do
  • Number of outdoor pools - 2
  • Pool sun loungers
  • Ecotours nearby
  • Golfing nearby
  • Pool umbrellas
Working away
  • Conference space size (feet) - 1076
  • Conference space size (meters) - 100
  • One meeting room
  • Conference center
Services
  • Tours/ticket assistance
  • Laundry facilities
  • Free grocery shopping service
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 5
  • Year Built 1990
  • Elevator/lift
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Individually decorated
  • Furnished balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
Be entertained
  • 26-inch LCD TV
  • First-run movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Dolores alba - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Dolores Alba Chichén, Piste’s small print

Also known as

  • Dolores Alba
  • Dolores Alba Chichén
  • Dolores Alba Chichén Piste
  • Dolores Alba Hotel
  • Hotel Dolores Alba Chichén
  • Hotel Dolores Alba Chichén Piste
  • Hotel Dolores Alba Chichén Chichen Itza
  • Dolores Alba Chichén Chichen Itza

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Dial-up Internet access is available in guestrooms for an extra charge

Area shuttle and theme park shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 156 reviews

Hotel Dolores Alba Chichén, Piste
Fair2.0 / 5
Worst experience with Hotels.com till now. Just NO
At our arrival they had not received our reservation (We had made it about 15 minutes ago). I showed them my confirmation email where it said "your reservation is guaranteed and paid for". They told us we'd have to wait 20 minutes without allowing us to get the room, otherwise we could get the room by paying the standard price (About a 25% increase) and we would not get it back if the Hotels.com reservation kicked in. After around 30 minutes they said they had received it. The room was in a mediocre state for the price. It is only expensive because it's across the road from a cenote. Only 2 body towels, barely enough to cover an adult person. No Shampoo and an old looking AC with no remote. Washroom was not too pleasing to the view (just OK). We found a 2 to 3 inch big spider. Only positive was the outdoor pool (didn't use it) and the TV... Only 4 channels but I got lucky as they were showing boxing... Oh the exotic channel is also free.
1 night romance trip
Hotel Dolores Alba Chichén, Piste
Excellent4.0 / 5
Pools were great, bar and restaurant looked good. Room was OK, but the place had few visitors. Easy to get taxi to Chichen-Itza and Valladollid. I would stay here again, bargain and convenient location but some highway noise.
1 night trip
Hotel Dolores Alba Chichén, Piste
Outstanding5.0 / 5
Beautiful and peaceful
We loved this place while visiting Chichen itza and stayed an extra day. Amazing staff and so close to the park and Piste. Vive la Mexico!!
2 night family trip
Hotel Dolores Alba Chichén, Piste
Excellent4.0 / 5
Perfect spot for Chichen Itza and Cenote IK Kil. We just want a place to lay our heads for a night and this was fine. Nothing fancy at all, very basic room which served our needs and at that price its really hard to complain about anything. Breakfast was good, 2 swimming pools are nice, and it is literally across the street from Cenote Ik Kil.
1 night romance trip
Hotel Dolores Alba Chichén, Piste
Outstanding5.0 / 5
Convenient and reasonable accomodatiom
This hotel served us well. It was conveniently located to the Cenote (across the street) and very close to Chichen Itza (short driving distance). It had eveything we required: a comfortable bed (albeit on the small side), WIFI (however not in our room - it was too far apparently), a pool to cool off in, a restaurant and a great breakfast. The staff was friendly and helpful. All at a very reasonable price.
2 night trip

See all reviews

Hotel Dolores Alba Chichén, Piste

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